They add their service fee to the price of your order (expected) but then charge your card a separate service fee.
Further more they hike the price the restaurant charges. The only contact you have with them is email.
When you do contact them about an issue, they either tell you it will be 5 days to get a refund or they totally ignore your email (no responds).
Please avoid these guys. They do not have there act together.
Review by Racson MacNear6 days ago
This service is horrible. Every time we've used them they have screwed up the order. I don't think they read the comments section so when they place your order that info doesn't get passed on. One time they canceled my order because of a "price difference" and I was not notified that they did not place the order. I used them again last night and after not receiving a confirmation email I emailed them (the only way to contact them) to check the status. They eventually responded and said my order couldn't be placed because the restaurant menu had changed and items were no longer available. I then called the restaurant and placed the order myself, the EXACT SAME order, and nothing was unavailable. Today they responded to my complaint by saying they canceled the order because I didn't respond to their email... Huh? There was a different excuse last night. I'll not use them again.
Review by Yeslireth2 weeks ago
Great tasting food, quick service, very polite delivery person.
Review by Owase1 month ago
The food was really good, and the order arrived when it said it would arrive. The order was complete and the food was still hot. I'd definitely use this service again for this restaurant.
Review by Mishica1 month ago
it came at a prompt time. very satisfied
Review by Joaunna1 month ago
Awesome, the food is great the delivery was fast.an my food was hot. Thank you.
Review by Foffy2 months ago
OMG, I absolutely hate to be taken advantage of! I ordered for the first time - and it will be the last. This company is so convoluted with their pricing communication, it's unbelievable. This is the exact wording of their email:
"Note that on your credit card statement you will receive a charge of $26.03 plus tip from Tommys Pizza Too in addition to a separate charge of $4.50 ($4.50 service fee - $0.00 discount) from BMT*Tommys Pizza Too for our service fee minus your discount."
One long, rambling confusing sentence. And why did they say "plus tip?" I did not "receive a charge" for the tip. I tipped the driver separately in cash.
But here's what is making me so mad. They listed my Veal Parm on the BMT website as costing $11.99. I was charged $17.99! I just went onto the restaurant's website and it is, indeed, listed for $17.99. This means that Bring Me That is advertising prices that are much lower, then charging you more than what you're expecting.
I looked at 3 or 4 different entrees, comparing the restaurant's prices with BringMeThat's prices - and the arithmetic was the same every time. BMT is listing incorrect, lower prices, I guess to get people to order. This is so wrong and sleazy, it infuriates me. HOW does a company operate like that? Needless to say, I'll never use BMT again. So a word of advice. Go on the restaurant's website directly to get the real price you'll be charged.
I am just one person who ordered one dinner. But imagine if it was a group, ordering 5 or 6 different entrees. If BMT made $5 on each one, that's $30 more for them, in addition to the other fees they charge. What a total scam. Shame on you, Bring Me That. Sleazy business infuriates me.
Plus, the restaurant is literally 2 miles away and the delivery took 1 hour and 10 minutes. It was NOT prime time, I ordered at 8:30 PM.
Never, ever again, Bring Me That. Didn't your parents teach you right from wrong?
Review by Ankit2 months ago
not very happy at all. Clicked on the menu on Google for the restaurant took me to a menu and did not state that I was working with another company. They made it look like it was the restaurant. When I ordered it appeared to me that I was ordering from the restaurant but then they charged me an exorbitant amount of fees to go pick up my own food. I could have just called this in for free! Not cool. I know I should have been paying more attention but I thought I was ordering from the restaurant. now i know better
Review by Aurelorian Tronje2 months ago
Very nice delivery driver.polite friendly. Thank you. Easy ordering.
Review by SDWinn2 months ago
I never got my food! I got charged 4.50 delivery fee. And never got reimbursed my money
Review by IAmGrodd Owski2 months ago
First time using, and was pleased.
Review by Lamashtar Phinnessee3 months ago
Delivery was fast. The food was still piping hot and delicious
Review by Carlu Panag3 months ago
I just placed an order from Empanadus and it said $10 minimum, so I made a $10 minimum order total was around $18 and click send and got a confirmation number for my order. Then I get a call from someone that says there is a "10 empanada" minimum and that I have to order more empanadas. I thought it was a prank call. Then I saw the email that they sent telling me that there is a 10 empanada minimum, then another that said that Empanandus raised their price. So, when I logged back in to Bring Me That site, it showed a minimum of $25 for the order. And I put in 10 empanadas and it totals $24.90. So, it's an 11 miminum empanada!!! Wrong info again. Who raises prices like this after an order goes through?! Be wary for the bait and switch and raising prices after you order.
Review by Schokibraut Cudree3 months ago
First time using this site - no problems with order - confirmation came in quickly - order picked up in 10 minutes
Review by Yinzi3 months ago
Bad experience. Just use a more well-known food delivery service like DoorDash. Took 20 minutes to receive an email in response to my order. They said they were still "trying to place my order" with the restaurant. I told them to cancel. They replied that they had finally reached the restaurant and it was going to cost more than my original order because the prices are completely wrong on their site. I told them to CANCEL and I am canceling the account that I only created today. I told them to refund me all money, including the $4.50 delivery fee that, Oh yeah, they took out of my account IMMEDIATELY. $4.50 lesson learned. AVOID THIS COMPANY.
Review by Analyd3 months ago
First restaurant I tried to order via Bring Me That had somehow stopped delivering unexpectedly but Brung Me That customer service met me know immediately so I could select a different restaurant. Delivery from that restaurant happened on the timeline promised and the food was excellent! Overall great experience.
Review by Arada3 months ago
My first experience with you was excellent. Service faster than what I was told and the food was perfect. Polite driver. Thank You.
Review by Mozijbd3 months ago
Really great, super fast delivery. I’ll definitely be using bring me that again!
Review by Gibicsár4 months ago
Our food was delivered in the time promised. It was hot and delicious! The driver was courteous. Overall great experience after a busy week at work. We will definitely order again.
Review by Kembows4 months ago
Do NOT trust this site!! They state a price + plus service fee and after you pay the price is increased! I have reported them to the BBB and they have 95 complaints already listed on the BBB site!!!
Review by Kaioken5 months ago
I’m living in a hotel while my flooded home is repaired. In this area there are very few options for delivery. When I found out Bring Me That delivered from our favorite Chinese restaurant I was happy to give them a try. Service email showed our food would arrive in 40 minutes but it was much quicker. Hong Kong’s food is always perfect and it arrived steaming hot with utensils, crispy noodles and enough sauces for ten meals. The experience was so good, we will trust this company for future deliveries. Good job!
Review by Saffron5 months ago
Being in a long-distance relationship is tough, and worrying about your girlfriend who forgot to bring her dinner with her placed me in a predicament. Would I be willing to drive six hours round trip to bring my girl dinner? Yes, of course, I would! Fortunately, "Bring Me That" allowed me to purchase a nice dinner for my Sweetheart and have it delivered to her place of employment at a fraction of the cost it would have taken me to drive to Keokuk from Saint Louis. Thank you for providing this service! I will make sure I use it again!
Review by Dayang5 months ago
Scam scam scam... do not trust this site, its SCAM!
Review by Jeremr Derrow5 months ago
First time using, was extremely easy.i will continue to use in the future. I have already shared with family I know that frequently orders using delivery services.
Review by Wrd5 months ago
Was not aware of a $9.95 charge each month if you use them or not. Do not get involved in that!!!!
You pay a charge for them to deliver then they charge you each month.