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Review by David H.1 year ago
Dr. Rulon and his staff are great. Super friendly and professional in every way. I do recommend seeing Dr. Rulon if you're looking for a good family doctor.
The reason behind being a 2 star rating and not a 5 star rating is the frustrations with their faxing and getting referrals to see specialists. I'm currently still waiting on a referral to see a gastroenterologist and it's been over a week. Now my appointment to see the gastroenterologist has been pushed back another month which seems forever when you're still experiencing annoying symptoms with digestive issues.
The faxing for referrals issue has been ongoing ever since I started going to this office. This is my 4th specialist that has requested a referral. All 4 times it was a PAIN. The first time, I had to pick up and drive the referral to see a cardiologist because their fax machine doesn't work. The 2nd time was trying to book an appointment with another cardiologist. The 3rd time was to see a general surgeon. I showed up to the appointment and I had to wait while their office called Las Vegas Family Medicine to send my information because it was never faxed over.
So basically what I'm saying is, the staff and Dr. Rulon are great, but if you need referrals to see specialists, I'd probably go somewhere else. Ive given them more than enough time and chances to fix this issue. I'm freaking pissed off that I have to wait till the end of January to see a specialist for something that seems like an easy fix.
Sourced from Yelp
Las Vegas Family Medicine is rated 5.0 based on
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Las Vegas Family Medicine is a family medicine practice located in the Lone Mountain neighborhood of Las Vegas, which offers comprehensive services to patients of all ages. Under the leadership of Rulon Owen, DO, the practice…
7660 W Cheyenne