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Review by Benjamin Stevens1 year ago
There in no human “customer service”, it is apparently completely automated (bots)... no one will ever actually read and respond to your issue, but they will keep resending you the wrong order over and over when you try to get them to fix it... absolutely ridiculous.
Review by javacrafts4 years ago
I bought a Elvis Hoodie for my grandson with my Master Card, on 3/31/17, I was sent a confirmation that my order was successful and I would receive an email shortly, I have been told this before and received an email immediately. When I didn't get any emails I started to try to get in touch with the Co. This is when I start thinking something was wrong. ! The Phone Number Is never answered. 2. It says if you are calling about your order please give your 8 digit order number. easy enough but my order number is RL-10862-59347, it wouldn't accept it. 3. If you want to talk to someone press 0 When pressed it is a recording no one is available and the company is not understandable So I emailed them no answer until another Facebook website attracted me to the Elvis Presley Fan Club, they were sponsoring Lanostore. I felt bad for then so I thought I would email them. this is the reply I got from them, Elvis Presley Fans Club
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Please do not advertise sweatshirts or anything else from Lanostore. They are con artists. My grandson asked me for this and I bought it. or at least I paid for it, and now you cannot get in touch with them, my money is gon and you cant call them, just send a text that they do't answer. My next step is fraud charges with the FBI and anyone else. My grand son is a huge Elvis fan so I would not like to see your face book pictuires disappear. Just thought I'd warn you.
Hi, if you want to track your order, please click on this link and fulfill it. Best regards.
Here is the link >> https://www.lanostore.com/orders/track
Track Order | lanostore.com
The fact they did not care about the reputation of the company they were supporting made me believe they were part of Lanostore.
I emailed them and told them I was going to report them for Fraud. That is when I received. the confirmation email .4/3/17. they the changed my tracking order from received to processing, now here on 4/6/ 17 is where it stays..they are printing my order Then I started to see other facebook sites Such as TeeFuny, Christian Teeshirt, TeePuc Steven King Fan Club and more and you could tell they all came from Lanostore. I told them I wanted my money back 2 times with no answer The fact the phone number is never answered, for the most part they don't answer an email and no other way to contact them I feel I was Scammed and this company is very questionable. I am trying to sent everything but they won't send. I wii try to get some one to help me.
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