Super Service. I bought 5 lamps. A glass was brokken in one of the lamps at delivery and I wrote to their customer service. I got an answer right away and they sent me a new lamp within a few days. They also gave good advice on another order.
I can definitely recommend this Company.
Review by Harsev1 year ago
Super service. Ordered lamps last year and unfortunately one of the LED lamps suddenly didnt work any more - wrote them yesterday to ask if I could replace the bulb and today got a mail that they are sending a brand new lamp! Really good service.
Review by Kido1 year ago
No sign of delivery and not responding to our emails.
We've bought 2 lamps more than 12 days ago and haven't received our order yet, wrote to customer service twice and got no response.
Update: after 3 weeks we got the lamps, one of them is completely broken and useless. We tried to talk to the customer service but no response.
definitely a SCAM! avoid this company.
Update: After more than a month, still waiting to get our money back, we called more than 6 times to follow-up on this and nobody seems to care about our case anymore.
Update: Finally got our money back but definitely won't recommend this company
Review by Rouguiatou3 years ago
Ordered some items online from four different websites- some furniture from wegot.dk and biva.dk, party kits from babyshowerhost.co.uk and lights from lampegiganten.dk on the same day.
Lampegiganten won the race by exact on 3rd day delivery!
Babyshowerhost and biva on the 5th and wegot.dk just confirmed purchase on the 4th day!
-Now you judge!
By the way, all the lights from lampegiganten are just awesome!
Review by MusicRetailer Akeylah3 years ago
Super service og info på mail
Review by Elochai4 years ago
Review by Oliviaaa4 years ago
The product (ceiling fan) was very well built and of a higher standard than we were expecting. Not often that happens. It was delivered on time. So 5 out of 5 for that.
Slight problems with the instructions: One booklet with German instructions had good size illustrations showing the assembly. The English booklet (which we used) had small pictures so it was difficult to see and worse some of the written instructions referred to the wrong pictures. In the end we worked it out by using both booklets, but definitely room for improvement there. Final slight irritation: The fan comes with 4 halogen light bulbs, but one of the boxes was empty so now I have to go and buy one myself. 1 star deducted for that. Overall though we are happy. 4 out of 5.
Review by Branches4 years ago
We have a problem with this company and there was a part missing to this ceiling fan I bought for my Mother in Copenhagen. An electrician have looked it over and fully agree this part should be there. This is a full-time electrician.
This company "Lampegiganten.dk" is now playing games and tells my Mother that part does NOT come with the purchase, but it is clearly stated in the description that part should be there.
I can easily withdraw the amount I paid from "Lampegiganten.dk" and call my Visa Department and "Lampeg" can arrange to pick up the ceiling fan.
This is really poor service and frankly a terrible way to treat a customer.
Review by Malana4 years ago
Easy to order, quick delivery, goods exactly as described.
Review by Cieamauda4 years ago
It was a good experience to buy from this site. Was easy to navigate & informative site.
Review by AgniSS Mathez4 years ago
The order is the sane like at pictures even better:) fast delivery.
Review by Guizhen5 years ago
Excellent service and excellent product. I will love to buy again.
Review by Szqyoung5 years ago
For dårlig kvalitet, lampen var skæv, emballage var ok , så lampen var pakket defekt ned.
Review by Omygod5 years ago
Review by BioKenetik5 years ago
Fin service og god information
Review by Maritoni Tendresse6 years ago
Super service :-)
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