I contacted a seller who said he had my size , I paid for them and sent the seller the kixify order number to prove it . Kixify gave me a warning for sending the order number, next day I got a refund. Then the seller disappeared, so , I tried to find more options and the site blocked me from accessing the product in my price range . They gave me access to the really expensive shoes but not the more affordable shoes .
Review by Eric1 month ago
I ordered a pair of shoes well over a month ago and paid for them through pay pal. This was my first time using this site but a co worker recommended them so i took his advice. I kept getting the run around from the seller about "it takes some time to send the shoes please be patient", so i tried to be patient by that time it was almost a month and i didn't receive the shoes nor did i get a tracking number but he said he sent the shoes with a tracking number which was a lie so by that time i have never ordered a pair of shoes that took more than two weeks to get here and it was going on a month so i got in touch with pay pal and went through the process to get my money back. Pay pal after not being able to get a response back from the seller refunded me my money and the ordere was canceled. not even two days after the order was canceled i received a message from the seller stating that the shoes were on there way and could i send the money for the shoes. I stated to the seller no i do not want the shoes and he stated can i return the shoes. once they arrive to some place in china i stated to him to send me the invoice where the shoes need to be returned to he said he would send a return slip. to make a long story short i received an item from china that wasn't even a pair of shoes but some fack azz pice of jewelry, that i didn't even order. Please do not Deal with anyone on Kixify with the name Hendro as he is not real with 0% rating in sealing shoues
Review by Ericative Adikaari1 month ago
I bought some Adidas Yeezy men´s sneakears and they never sent them to me. I sent a lot of messages to the seller and he never answered me. He stole my money and themThe seller desactived his account.
This company KIXIFY has not endorsesement for buyer.
If you do not want to lose your money do not buy on this page. "Cheap is Expensive"
Review by Alyssia2 months ago
The seller stole my money. I paid for air jordan 6 retro and it cost me 250 $ and the seller never answered me and never send me the shoes. I went on his kixiky account and it was deactivated. I try to make a complaint to paypal but they never refund me. Im soo pissed. Please please dont buy from this site its fake.
Review by Amantur3 months ago
i ordered jordan 1 retro hoghs not expecting much but atleast shoes for 150 dollars, what i got was a gidget spinner. a fidget spinner? are yall fr? i paid 150 dollars for a fidget spinner. for sure never purchasing from kixify.com ever again!
Review by Fudji4 months ago
Bought some shoes from the app kixify and about two days later they were refunded I sent the seller an email but they completely ignored it and I haven't gotten a reply since don't sell shoes or start a business if you simply don't know how to reply to people's questions or concerns!
Review by Loulous5 months ago
Minutes after we heard the news on the tv that Kobe Bryant had an accident and die, I went on line to Kixify Marketplace and purchased a pair of Nike Kobe 5 Protro Chaos sneakers for $249.99 plus Shipping (paid with Paypal). There was 4 pairs left of size 11 and I purchased one. Few minutes later I received a confirmation number along with a Thank you for your order. This was not the end..... 2 hrs later they cancelled the order and refund me the money that would take 3 days to go back in my Paypal account. This people are LOW SCAMMERS that cancelled me in order to make a few extra bucks due to the hike of the price.
This pair of sneakers size 11 was now $1,200. They choose to cancel me in order to make a few extra dollars.
I call this Scamming the system and not give a crap about their customers.
BE CAREFUL IT COULD HAPPEN TO YOU.!!!
Review by Dwhh6 months ago
This site is not to be trusted, it is not 100% sure the items is Authentic. I purchased a pair of Yeezy's from this site. I was told they were Authentic and I would be protected by Paypal if there were a problem, after I bought a pair of Yeezy's I took them and had them Authenticated. The shoe came back fake I reported back to Kixify as well as the seller. The seller immediately stop responding. Kixify asked me to send them proof the shoes were fake. I did so, after there investigation they removed the seller from the site. This is the down fall. this happened 11/19/19 as of today I have not received any of my money back from Paypal. I have had to contact paypal at lease four times, the last two times I was told they would send me an email with the return address in order for me to return the shoes back to the seller, both times I never received an email. I went on Paypal site and gave them a bad review after that, the very next day which was today 12/31/19 I received a return address in my email. I immediately went to the post office and sent the shoes back to the seller. It costed me $73.58 to send those fake shoes back to this seller who's selling shoes on Kixify.com site stating there shoes are Authentic. Paypal told me I could only get $30.00 back for the shipping. Now lets think about this for a minute I spent $255.00 for a fake pair of Yeezy's the seller refused to send me a return label so I had to file a claim with Paypal which has taken over a month to get this resolved and still not resolved then I lose $73.58 for shipping which Paypal claim they will return $30.00 of that so I'm still out of $43.45 in the end I still took a lost and this company gets their fake shoes back and they will create another site and put them fake shoes right back on Kixify and resale them because Kixify is not guaranteeing any proof of Authentication before allowing these shoes onto their website. I would not trust anything on this site to be Authentic. Is it fair I had to take a lost when I was told I'm purchasing shoes that are Authentic. Stay away from this site the people who are making these shoes are very close to passing for the real deal until you take them to have them Authenticated. Everyone don't have that access to have a company Authentic their product, to be on the safe side this is not a site you want to invest in spending over $200 dollars for some fake merchandise.
Review by Jende1 year ago
Didn't ship when promised. I cancelled the order. They re-instated order. I cancelled order again. Have yet to receive shoes or refund. Worst customer service I have ever encountered.
Review by Chakial1 year ago
Ordered shoes from kixify on 8.3.18 after seller received my payment he canceled my order on kixify and said he didn't have the shoes. Then he messaged me privately stating he had them and would send them and sent me another invoice for the same item. I called PayPal & they said he had issued no refund, to cancel the new invoice and not send him anymore money. About 4 days later he sent me a dhl express shipping label, I called to confirm and dhl said although he created the label he never handed over am item to be shipped so I had nothing being mailed to me.
He is a real scammer avoid this guy at all cost! The positive reviews are fake under the frozenkicks name.
Review by Sensefornails2 years ago
I ordered a pair of shoes from Kixify (frozenKicks) on 3/10/18 and these damn shoes did not ship out until the following Wednesday (3/14/18) and they have been setting somewhere in Poland every since then with NO movement. I have a feeling this shoes are fake and I will be in contact with Pay Pal. So kixify (frozenKIcks) get ready because the shoes are coming back to you. If anyone is reading this do me a favor and don't order NOTHING from this site. THEY ARE SCAMMERS!!!!
Review by Terriii2 years ago
Spent $499 on a pair for sneakers through kixify. 9 Months later, I tried selling them on GOAT and was told they weren't authentic. I reached out to kixify and they were no help. They kept referring me to Paypal for a refund. Since Paypal only covers up to 180 days, I'm out of luck. BEWARE- the site claims guarantee from Paypal, this is basically Paypal's universal coverage, whether you buy through Ebay or other sites. This company DOES NOT back their products. If anything goes wrong, you will need to go through Paypal for any recourse. If you absolutely need to use their site for a purchase, I highly recommend getting a 3rd party to authenticate the sneakers upon receipt. Remember, just because your buying through Kixify, it doesn't mean the product has been authenticated by the company. They simply facilitates the transaction, takes the fee and runs with it.
Review by Cheaplondonstays Dankowski2 years ago
I ordered a pair of shoe and received one estimated time arrival date just before paying but there was not an estimated date on the confirmation time arrival once the site got my money. I then contacted the site via email bc there is no way to speak with anyone (red flag) and they told me a few days after the 20th. I then asked why the site had a date of April 11th-15th the seller stated he did not know why the site said that. I then asked for a refund bc I was buying the shoes for a birthday gift on the 15th of April and "a few days after the 20th would be to late and due to the misleading info. Needless to say I was told they do not offer refunds..I will never use this site again.
Review by Jahneah2 years ago
Set up a store to become a reseller on Kixify and they suspended my account because they stated that a pair of shoes that I listed was priced too low. It wasn't until I priced it similar to what other resellers had listed for the same item did they lift the suspension. This is called price discrimination and is illegal according to US federal law. If you find items to be grossly overpriced it's because they've removed any possible competition (which benefits them since they receive a commission off every sale). I have filed a report with the Federal Trade Commission and the New York State Attorney Generals office.
Review by Brinskele Terlesky2 years ago
Deactivation with no notice or reason
I started my store less than 24 hours ago and my account has been suspended. There was a lot of activity on my store and I reported anything that looks suspicious however I didn't partake in the suspicious activity. There was no warning or any reason why they just told me my account was suspended. I have sold shoes or other outlets however this site seems to be the most unprofessional hands down.
Review by Kikikado3 years ago
My account number is wchna757, My account has been disabled because they said that I am selling fake product. It is impossible since all of my product come from HKNIKE. Although I provide every evidence to prove that my products are real. They just ignore it. I ask them how they judge my product are fake, they have no explanation about it. I have 12 transaction in their website and NONE of them said that my sneakers are fake and even half of them are willing to give me positive feedback The staff handle my problem is call Greg
Review by Afaqat3 years ago
Paid 240 dollars for shoes and they were delivered in Canada instead of USA.
I ordered a pair of shoes for 240$, tracking info says they were delivered and signed for in Canada, and I live in California. I can not reach anyone to fix this situation. No phone number to call and no responses to my emails.
Review by Faier3 years ago
I paid for a idea I never received
Well on march 14 2017 I Purchase a pair off space jam 11's when I contact the seller a day like asking him when will he ship them out and he said he was on a vacation so he will be back in a week and he ask me was it fine which should of been a red flag but I still said sure so after that week was up I asked him when are you going to start shipping them? And he was said he will ship out the next day but still haven't got them and I try too contact kixify but no help smh I wish I would of seen this before I order my shoes for this sit NEVER AGAIN!!!
Review by Assura Mcknuckles3 years ago
Fake PayPal email. I shipped shoes and never received payment
I was using the app kixify to buy and sell shoes and this number contacted me. He used fake PayPal emails that looked legitimate so I believed the payment was real. I sent the shoes and waited for the money to go into my account and it didn't. I have contacted this number and email multiple times since and haven't heard a word.
Review by EJay3 years ago
Deactivating my account
My account number is wchna757,
My account has been disabled because they said that I am selling fake product.
It is impossible since all of my product come from HKNIKE.
Although I provide every evidence to prove that my products are real. They just ignore it.
I ask them how they judge my product are fake, they have no explanation about it.
I have 12 transaction in their website and NONE of them said that my sneakers are fake and even half of them are willing to give me positive feedback
The staff handle my problem is call Greg
Review by Pwarren3 years ago
So the website is a poor layout. I mean it is hard to find exactly what you need and it's important when it comes to shoe sizes.
They only use PayPal. Big negative.
My main complaint is they require you to have a cell phone to verify anything. I did not want to provide them with my cell phone number and asked for an alternative way to verify... Like me calling them. They said the only way is with a cell phone so they may send a text.
So, I cancelled the order. Of-course, it's PayPal. So now I have to wait 14 days to see a refund on my PayPal account which goes back into another credit card; another 7 to 10 days before I see the refund on that card. See what I mean?
Just order from e-Bay or Amazon and save yourself a lot of trouble.
Review by Budiarto Upboo3 years ago
Kixify scamer took my money
I purchased the Air Jordan 1 Banned from a seller that goes by Tim.arnold.566 from kixify.com on the September 5th. I sent a mail a couple of days later to check the status because according to the seller he ordered the shoes from other retailers in the US and the UK. He replied back that he will ship it as soon as he gets them. After two weeks I sent him another email and he never replied back. The following day I sent another email and nothing, no answers. I decided to contact customer service from Kixify.com and told them what happened, and they never replied back to me. After that, I knew something was wrong. I never received the item and the seller took my money, so I decided to contact Paypal. They told me to wait 10 days for the seller to answer them. The 10 days have passed and Paypal refunded my money back. For those who value your hard earned money STAY AWAY from this website Kixify.com because it's full of scammers and The people who control this website won't help you at all.
Review by Shubh4 years ago
Not shipping the product, sent me an refund email, money didn't come
I bought two shoes from kixify individual, and after I purchased it, it sent me an refund email from paypal, and did not sent me the shoes nor the money I paid for them. After emailing them several times, they never replied to my mail. I couldn't find their more detailed contact like phone number.
Review by Rikvdb Suitts4 years ago
Kixify Scammer Alert
I purchased sneakers and tried contacting the seller for details. After 3 attempts, I got the response, "I am busy" from the seller. At that point I asked for a refund. No response. After about an hour, the seller disabled its store from kixify and has disappeared. I texted, emailed and called the seller....nothing!
Review by Bafford Gogstad4 years ago
Took my money
I ordered shoes, the money was deducted from my account in the amount of $175, the shoes never came. I complained time after time, still no refund. The company claims it is not responsible because it was through Sneakerpeak, yet they allowed Sneakerpeak to do business on their website without properly screening that company, so they need to take responsibility.