I subscribed for this app looking for a solution for my high ping issue living in Asia and playing in America servers, this app definitely did not work for me. Now my ping is even higher. I tried to reach the customer service many and many times... Online chat, emails, everything... NO answer since the third day using it. I can not cancel nor ask for a refund. The time is passing and it is about to reach the 15 days for a full refund. No one answer me! I sent one email per day and nothing... They simply dont care. How am I going to cancel my subscription?
Looking forward for a solution.
Review by Cliniece Indrijani2 years ago
Used this in Australia - doesn't provide any benefit. Don't buy or believe their lies. They won't give you a refund when you ask for this, even if you provide them with their own software statistics
Review by Maudy Corveleyn2 years ago
My name is Bill. I am using their service to reduce ping when playing online games with foreigners players. I have good experience with their service and their customer support service is much better at anytime.
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