We collate all the best reviews from around the Internet so you can view them in one place
Review by nikram7 years ago
Booked for 8. The table reserved for us had diners still waiting for dessert. Waited with dozens of others in the small entrance like sardines and dodging the waitresses who had difficulty getting to the tables by the door because of so many people standing. No apologies, no nibbles, no free drinks, just ignored. When we finally sat down at 8:40 we ordered quickly as we were really famished. Half of our drinks arrived, but after waiting 20 minutes we had to go to the bar and get the other drinks ourselves. Starters came fairly quickly, again no bread was brought over, so we had nothing to eat with the dips ordered. We had to ask twice before a bread basket was served. 2 of us were just having the main course. Despite asking several times, the main meal was no served until 9:45. Again, no apologies, no reassurance that our food was coming, no concern, nothing. Yes it was very busy and yes the food was good, but the way we were treated was appalling and we will not return. It seems that they have several seatings each night and they take bookings back to back, but if they want to operate that way they should tell diners they have a maximum time, not leave them to enjoy themselves for hours while the next diners stand around hungry and uncomfortable. An awful experience.
Sourced from Trustpilot
Kervansarayrestaurant is rated 2.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about kervansarayrestaurant.co.uk.