We recently found a mechanical issue with our stair lift. We reached out to Silver Cross to address the issue as we had used Silver Cross for the purchase & installation of the unit and were very satisfied with both. Thus, we had the same expectation with the repair call. We were not disappointed! Silver Cross was quick to address our issue. When parts were required to fully repair the unit, they immediately worked to find a short term solution so that we would not be without an alternative for gaining access to the upper level of the home. The equipment was expedited & they immediately had the unit fully repaired. Super impressed with the customer satisfaction focus not only of the owner & the office personnel, but also of the mechanical technicians. On all elements, their customer satisfaction focus, professionalism, quality of equipment & service was IMPRESSIVE! We are so pleased with Silver Cross & highly recommend them!
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We are a local, full service dealer of accessibility products. We specialize in new and recycled Ceiling lifts, Stairlifts, Wheel Chair lifts and several types of Elevators. We provide service and maintenance on this equipment…