Wasn't bad at first but they have gotten cheaper and cheaper and became unreliable, effectively destroying my site. The contract said, "unlimited storage". Then after 2 years they started saying, "Unlimited isn't unlimited". Finally a bot tagged my account as being a violation and it was suspended. I pleaded my case that I was not archiving files (which is what they're trying to prevent), that those files were being used daily by my users. They were old files, but it wasn't storage. They agreed. 30 days later, same bot tags my account. Same process. This time they elect to drop my account. I deleted them all, bought space on Drive and continued a while before discovering TSO Host. Man, are they better! Should have done that long ago. Turns out justhost spun off a company doing...storage. What a scam. Very poor customer service. They'll shove 500 domains on one server and when one abuses it and brings all to their knees it takes them forever to respond. Avoid!
Review by WolfNS Kitcatt5 years ago
This webhosting company has resorted to picking up email details from owners of expiring domains and spamming them with offers of webhosting....
Would you trust a spammer with your website...?
I went on justhost.com website and when I want to talk to anyone on chat they keep banging on about discounts. I have not gone with them but thank god I did not there online support is rubbish.
Review by Minetta8 years ago
These are valid criticisms I hope this company can address. They are my opinions in part, though are factual in the accounts. I would prefer to see them succeed rather than fail, and hope they listen. I hope you do too.
To start off, let me say - I just don't put up with this stuff anymore. I don't have time. I pay them to do a very simple service. They do not do it, they waste my time. They screw up, they waste my time. They end up costing me 5x what I pay them.
For 1.25 years I've I used JustHost as a mirror, until recently when I put a *very small* site on it that barely uses any resources (near zero). I assumed they could keep up a site that small ... First, let me say, there has *never* been any question about my resource use, so I'm not one of 'those guys' complaining about wanting to over-use a shared server.
Let's start at the first problem I had with them, which is even more serious:
I have some domains with them (their PipeDNS) on auto-renew. Well, this year they billed me, charged me, but then deactivated my primary domain -- apparently not realizing it was paid for. Fortunately it wasn't lost, just taken 'hostage' by them. I got it back, days later, thank goodness.
They did say 'sorry'. They did not seem that concerned about tracking down the error that caused it, though maybe I misinterpreted the apathy I perceived.
However, this was an egregious error, and had it been my primary site, I don't know what I'd do. I mean, to just 'take' a domain that the owner paid for? Wow! That's pretty hard core. If it has been lost to a squatter due to their errant systems, then I'd be screaming much louder.
Worse, the server I'm on is very overloaded. My resource consumption is near zero in all respects. That isn't true for the other 1000 (?wild guess?) accounts they have on the server though. I consistently see very high load averages, the highest I've seen is 40.0! That is not a typo, a load average of 40.0! My goodness! Either kick the abusers and over-users, or quit overloading your servers.
To differentiate me from the other ones on this server, I did get add a dedicated IP to my account there. As God only knows who else is on that server. This extra money spent was just extra money wasted, apparently.
They can not even keep the most minimal site running reliably. I mean, it is absurd. In my opinion, they do not live up to their guarantees. .. or have not in my case.
They appear to order all their dedicated servers from SingleHop, then resell them as shared hosting.
Support is not that great. They just took my server down for 2 hours to run an fsck (disk check) without any warning or notice. It was likely directly or indirectly caused by the abusers or over-loading of their servers.
As for all the good reviews, some are real, but they (like most hosting companies) have affiliate programs, and guess what happens? Yea,, you cynics can fill in the blanks there.
UPDATE: During all this I asked to be moved to a new server that is not so overloaded. I specifically requested they coordinate with me first, but naturally they 'just did it' and told me afterwards. Fortunately, I anticipated such and had made a database backup, so only lost a few things. Still, it irks me. THE GOOD NEWS is that the new server is apparently one of their newer ones, yet to be overloaded, as it is as unloaded as can be.
Review by Luciber Abdusalomov8 years ago
Long downtime, hosted site is not responsible, SPF/DKIM settings always fail. Only support is doing their best, but that's not enough, the hosting is good only for private usage, nothing serios.
Review by Isaija9 years ago
Review by Holyer9 years ago
Review by Tiakeya Glory9 years ago
Muy buen servicio
Review by Pineland9 years ago
They have taken actions to protect your privacy and security.
Review by Ouma Papagelis9 years ago
To all those complaining of "hidden fees"...you're really just not reading well enough. I see what you could consider to be a "hidden fee", but in reality those "fees" can be avoided very simply, and if you accidentally sign up for these services you can request a refund and they will give you your money back almost instantly. I am VERY happy with my site there, and I have a fairly high-traffic website. I've had 100% uptime, and customer support is fantastic. I'd recommend JustHost to any website owners!
Review by Rimaskeb9 years ago
Too much spam from this site.
Review by Haemish9 years ago
Live chat window opened unwillingly. Right when I closed the window, A dialog box popped up saying, "Are you sure you want to leave this page? We have such-and-such offers for you!"
Review by Oovelkar10 years ago
très bon site d'hosting pas de problème particulier
Review by Kaowyn10 years ago
Annoying auto-replies when you ask questions, usually unhelpful. Live chat never worked either
Review by Zazou10 years ago
i dont have time more to waist wih these guys for last 2 month i dont have acces to my hosting panel and sites 20 days for 20 months ??
We live in 21 sanctuary guys what kind of problems is this shit hosting
Review by Hargrave11 years ago
Takes forever for them to respond to a ticket, they say within 18-30 minutes, it went over the wait period
Review by Zh11 years ago
Sounds too good to be true, which usually means...
Review by Jphn11 years ago
They just lowered their price so they could attract more people to purchase their service, beware, its not 3.95, its mostly 118.00
Review by Gianc Mieloszyk11 years ago
on the first day, i got scammed of 100.00 which over drafted my account thanks to justhost.. im trying to run away from them as fast as i can.
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