just don´t order from justeat.es. worst service. ordered twice, first time, they forgot an order (stuff happens) , second time arrived 1 1/2 hour late. after a complaint, they sent us a 3 euros cupon . LOL. just don't use their service
Review by ProfOneShot6 months ago
I ordered a pizza to be delivered at 22.05. I contacted the chat support at 22.15 to say that my order was not delivered. They called the restaurant that said they had tried to deliver it but failed. And when they could not resolve it for me, I contacted the restaurant myself. At which point they told me they could not deliver it either because their driver was too busy...So I paid 18 euros and did everything I could to get it delivered. And in the end, I have no pizza and both restaurant and Just Eat refuse to give me a refund. I've never experienced such bad customer service. I have not even been offered a discount. It's not like I received a pizza and complaining about the quality, the fact is I did not even receive the pizza I paid for....!
Review by Artchie1 year ago
Finding out I was very sick, my mom and I thought to order some food. It arrived cold, burned and one of the dishes was Chicken Biryani. It was just a box of rice, without chicken (!!). So, all the food was cold, burned and also very delayed. Contacted Just Eat, they told me they would offer me 10% discount on next order (WITH THE SAME RESTAURANT!!). I never want to order with this restaurant again! Be smart, use another food ordering service, they offer much better service!! Lived in many places in the world and ordered many times before with Just Eat, but Just Eat Spain their service is absolute crap.
Imagine, buying something in a store, finding out it's absolute crap and then get offered 10% discount to buy it again. Crazy.
Review by Terrycita1 year ago
It usually works very well. When there are issues, it is always because the restaurant is careless managing the order; but even then, Just Eat helps to fix the issue.
Review by Allaine1 year ago
Review by Slice Derrow1 year ago
It is simple you find a very good range of restaurants and it is usually faster than ordering directly to the retaurant (especially when you can pre-order before it is open)
Una opcion muy recomendable para entrega de comida a casa - buenas opciones y rapidez para entregar.
Review by Bhelle1 year ago
This app is the best option in Spain for Home/Office food delivery.
It has a huge variety of restaurants with many options of food (Chinese, Italian, Amercian, Japanese, Middle Eastern, Spanish, etc). You can pay in advance via credit card or cash upon delivery. The app is very user friendly, intuitive and adapts perfctly to your phone or ipad. Been ordering for over 2 years now! Extremely recomended.
Review by Berkah1 year ago
All time i order on just eat the service was fine
Review by Tangina Argota1 year ago
Review by Ramchandra1 year ago
Review by EdwardLozada1 year ago
Review by Uxío1 year ago
It's fine and if I have any problmen his call center works OK!
Lot of chances to choose the kind of food I want to have and good quality.
Review by Tawfeg Fleissner1 year ago
Easy-to-navigate website. Easy to use and a comprehensive range of restaurants and types of food. No issues with payments. Never had a big problem when ordering through JustEat, sometimes the order are a bit late.
Review by GarthyAuto1 year ago
Always a very good customer service, at least in Spain, Germany and USA, the 3 countries I’ve lived in.
Review by Champs1 year ago
Review by HalleBoo1 year ago
Easy and good. A great app.
Review by Judgin1 year ago
The best app to order food from home
Fast, direct, simple and with many and varied options.
Review by Horrified1 year ago
I just like it very much. I have never had a problem with them. It's really easy to use and it has all options you need.
Review by Kagotza1 year ago
Good app, easy to use, well done and very intuitive. Good offer of different restaurants with a lot of combinations.
Review by Asr1 year ago
All restaurants you can need at one click and nearly always with goods discounts! Best app for delivery food in barcelona!
Review by Ninelle Bobbs1 year ago
Out of four orders, three were delivered. One delivery person complained about the location being too far.
The last order got cancelled after over an hour. Got an email after 45 minutes saying they couldn't contact me. Was then told the restaurant couldn't deliver to the address.
Didn't get a reason why I was being offered restaurants that did not deliver or were not prepared to deliver to the area after entering the correct post code.
Review by Overseer1 year ago
Just Eat Spain works really fine. Some of the restaurants didn´t fulfill the expectations, but you cannot blame Just Eat for that
Review by Bizlawyer Sawak1 year ago
With just eat i always get good quality food, a economic price and a fast delivery time, with all the retaurants they work with being of the highest quality, it doesnt matter if your travelling and you need a quick bite to eat at the hotel your staying at or if you have guests over and you cant be asked to to cook and clean up afterwards, Just eat has always got your back 7 days a week 365 days of the year.
Review by Miaosun1 year ago
The best way to get some good from home.
Review by Soloyo1 year ago
Greatly convenient but it needs to be more user friendly regarding menus. Now it is just a list of dishes (no images, no description).