What a major rip off! I signed up believing I was getting some free bids, next thing you know they charged my credit card (which they said they needed in case I won a bid) $150! After trying to contact a human being, I was also sent to web site, but could still not get any refund. Worst of all.... all they stuff they have available for bidding is the same uselessjunk they have had for months. Don't even get caught in their crooked scam like I did!!!
Review by Seonghye Karkazis9 years ago
I paid $150 to join took two months to receive first item I bid and won on. Second item 3 months never answered my emails, they stopped taking calls on there phoner. I had to have my credit card company get my money back am working on getting the money for joining back'
Review by Banik McCaan9 years ago
Absolute rip off. Should have heeded the "if it sounds too good to be true, it probably is". Signed up for the free 300 bids, only find out that it cost me $150. It is unrefundable, no matter how much you complain. The same items are for bid everytime you log in. Then when you start to feel desperate to atleast get something for your $150, everything has huge shipping cost. No use contacting them, they don't reply. This is such a scam being run by thieves.
Review by Badreldin9 years ago
I GOT AN EMAIL OR POP-UP ON MY COMPUTER OFFERING ME 300 FREE BIDS FOR REGISTERING THEN YOU HAD TO ENTER CREDIT CARD INFORMATION. THIS SEEMED REASONABLE FOR COVERING ADDITIONAL COST OF WINS...IF ANY. I READ THE AGREEMENT, IT WAS LATE AUGUST OR SEPTEMBER 1, I USED MY BIDS AND GOT A CHARGE FOR $150 ON CREDIT CARD IN OCTOBER....THIS IS A SCAM...I HAVE FRAUD PROTECTION
AND HAVE CHARGED JUMBOCLOSEOUTS WITH FRAUD....DON'T SIGN UP WITH THESE CROOKS...I GOT NO RECEIPT NOR RECORD OF MY TIME THERE! SAVE YOUR MONEY.
Review by Khama Cessna9 years ago
I saw this link at the bottom of an espn.com page. I clicked on it knowing it probably was a scam. It brought me to a page with Memphis Gazette at the top of the page with a reporter or something laying over a LCD tv box that he "recently won." I clicked on the JumboCloseouts link and was taken to a page with a video that I didn't even care to listen to. I decided to google the Memphis Gazette and quickly found out that a Memphis Gazette doesn't even exist. Not to mention the fact that the page of the proposed Memphis Gazette looked like a real news website, but it had links everywhere on it that you couldn't even click. That's 2 red flags already. Then I searched for jumbocloseouts on google and found this site where all of you have told your stories. I can't believe that you would be so dumb with your information and credit card numbers, but whatever. You live and learn right?
Review by Antke9 years ago
This is the worst $150.00 ive ever waisted,or the most expensive lesson ive come accrost,on my computer sofare !!!
Review by Mumzie9 years ago
If you would like to join a class action lawsuit against these people
please send an email with your name phone and address contact to [email protected]
SUBJECT: "JUMBO CLOSEOUTS CLASS ACTION"
If your bank ripped you off also with unexpected overdrafts we will
include them in the lawsuit. Ditto for AOL if they took part in
bringing you to this fraudulent website
Review by LandyLuke9 years ago
Just to Follow up on this, I too was suckered out of $150.00 Live and learn as one writer notates below. This company will pay! Poor lady with the sons birthday cake!
I've filed a complaint with the BBB. I'm working with their webhost Rackspace.com to take these theives offline. The webhost is in NO way affiliated with these thieves other than the fact they host their website. They can be contacted by [email protected]
I can't believe I was taken as well, I guess I've just developed a trust with the technology that is not necessarily good I suppose! If you find out anything that can help take these scammers offline and save someone else the grief, please offer suggestions.
Review by Kestia9 years ago
It is a fraud. Found an article in The Memphis Gazette, www.memphisgazette.org, highly recommending the site. The gazette offered a free promo to its readers to join the Jumbo Closeouts with a giveaway of 300 bids.
Impressed by the article I joined. I tried to win a few bids - impossible to do!
Read, please, what others are saying about the biddings.
No point me here to repeat the same.
My visa was billed $150 - despite the fact, that I joined on the promo.
Will dispute tomorrow with the credit card company.
Too bad legitimate sites, like the Memphis Gazette, propagate scams like this one. The gazette must be getting a chunk in profits of the scam.
Review by FreedomMoped9 years ago
Attorneys are investigating allegations of fraud and deceptive marketing practices by penny auction websites. If you believe that your consumer experience with a penny auction website might have violated state or federal law, please contact [email protected] with a description of your experience.
The following websites are some penny auction sites that have been subject to online consumer complaints:
If you get duped like the rest of us, just call your credit card company and dispute the charge.
Review by RLand9 years ago
I want to warn everyone to stay away from this site. It hooks you by the pictures and a commercial that runs from a site that (Consumer Tips Digest) that shows ppl winning great things like computers, cameras and Apple products and it even had a special running until July 31st. Well it was July 30th and I just signed up to be added to the site for when I WOULD BE ABLE TO USE THE SITE.
Little did I know that I would be charged $150.00 just to be able to use the site when I could down the road. I had no funds to cover the charge and it put my acct. in Overdraft and charges for insufficient funds. I tried to call and got no answer, but did leave a msg. I emailed and still got no response.
My bank called them and show them where the info was about the charge and I felt so stupid. It was truly a misunderstanding on my part and my bank is working with me to handle the matter. Stay away, far, far away if you're not ready to be charged the fee to join this site.
Review by Pyatt Ciprello9 years ago
My elderly father signed up without knowing he would be charged $150. I emailed the company and demanded a refund. I also told them that I had disputed this with my credit card company, made a complaint to the Better Business Bureau and the office of Consumer Affairs in Los Angeles where they are located. I got an email response back saying that if I "quit all claims against them" they would refund my money. I agreed and after several more emails, I got a complete refund. Don't give up, keep pestering them!!!
JumboCloseouts address is 2658 Griffith Park Blvd Suite 381 Los Angles, CA 90039. I think that it's actually a PO box at UPS store.
Here's info to lodge a complaint ......
BBB - LA website http://www.la.bbb.org/Home.aspx -
Office of Consumer Affaires - LA http://dca.lacounty.gov/
Review by Boghall9 years ago
DO NOT USE THIS WEBSITE! JUMBOCLOSEOUTS is a scam. I am going to try to get my money back from these idiots. FBI, BBB, my bank, whatever. I will not let them steal from me like this. Since they took my money, they have only had about 20 items at most to bid on... The bidders are pretty stupid as they bid and keep bidding until the item finally is won... Who the hell bids on vitamins??? What a crock. Make sure to fight to get your 150 back!
Review by Twizzley Beurton9 years ago
DO NOT JOIN THIS SITE! I was sucked in by the review I saw from the media folks. The site appeared to be legit at first look and I should have looked past the laptops and ipads that were being auctioned off and been more careful about reading the fine print. After joining, I even took the "advice" of a previous "winner" whos method was to get a lot of bidding packages, or bidpacks (only saw 50 and 100 bid sizes) so that he had a lot of bids to use on something he wanted. I managed to win several of the 100 bidpacks before I realized that the cost of each was within $24 + or - $2 each and decided to stop. In fact, each new bidpack auctioned off started at $23 or better before the first bid was made. Not quite the $0.05 for the 300 bidpack that they show for a past winner. I also saw that I wasn't getting any credit for the bidpacks. What raised the red flags was when I tried to contact their 'live person' via ichat to ask a question and did not get any response. I decided to wait until today to check the site again, and what I saw made me realize that this site had to be bogus.
As Ed A. noted, a MrHurrel was the big autobidder on a macBook laptop. I first saw this auction around 3 PM on August 2nd when he was bidding and the price was less than $100 for the item. Today, at 9AM he was still bidding against another autobidder and the price was $350 and rising. As of 1140AM, it is over $411 and the primary bidder is 'jbaston' who is bidding against 'Amit Schater 101'. Apparently, MrHurrel quit, ran out of bids, or someone told the people running the site about this Ed's review and they changed bidders.
Doing the math and being very conservative, and assuming MrHurrel only made 10% of the bids (unlikely since he was in 'autobid' mode since 3PM the day before), at a bid of $350, that is 35000 bids, at $0.50 a bid, resulting in $17,500 being spent bidding on a MacBook laptop you can buy anywhere for $999. MrHurrel's 10% would come to $1,750 and he has quit the bidding, which means he gets NOTHING for the money he spent. Who would even consider going that in an auction unless MrHurrel is fictional, as is jbaston who was bidding against him since yesterday as well.
What to do about this (if you took the hook as I did) is to call and cancel the card used on this site and report it as fraud. Since no merchandise was delivered (I never got credit for the nebulous bidpacks I won, even though they charged my card), so I simply stopped the charges. That is the beauty of using a credit card. You will have to fill out some paperwork for the card company but chances are you will not have to pay the charges since they were pending anyway (especially if you act quickly to call the card company). If you are a good customer and had never done anything like this, the card company will most likely be on your side. Also, they expect to see fraudulent transactions in their business, and even if the money had been transferred to the other party, they may just write the expense off as the cost of doing business.
Review by Baarish9 years ago
Like everyone else, I got scammed, and I am usually ultra careful to be sure I'm not the dummy!
I fought with my credit card company, Master Card, and got nowhere after sending them pounds of evidence, including pages from websites like these. While I eschew CLASS ACTION LAWSUITS, I would have no problem supporting one that INCLUDES MASTER CARD in such a suit, as they are profiting from this, and not exercising any diligence with their merchants to whom they sell the Master Card processing account. They are just as responsible as the jackasses that run this site!
Review by Quinoa9 years ago
I too was suckered in, stay away, I'm at the beginning of the hassle with my bank and hopefully will get my money back. If not any one wanting to join forces to give these people a lessen let me know. I sick of this kind of BS.
Review by Leezette Chaity9 years ago
It's a ripoff. When you sign up,you are immediately charged $150 for 300 bids, even though you haven't bid on anything yet. Bidding involves clicking on a bid button that increases the bid price by a penny. If a $200 item sells for $60, that's 6000 bids. They make $3000 just on the bidding! I'm not waiting around to see if they actually ship the merchandise. I already cancelled my credit card.
Review by Dragonkin9 years ago
This is definitely a scam and I fell pray to it as many others have. I called my credit card company and they were able to broker a compromise -$50 refund of the $150 total. However the customer service people at jumbo closeouts were defiant and bullying. Absolutely keep away from this deceptive website. I am taking it further like many others.
Review by Tife9 years ago
Dont even consider joining this site. They charge you $150 dollars to join this site, which is 50 cents for each 1 cent bid you make. If you are lucky enough to win a decent item you will have to call repeatedly to get your merchandise. I have been waiting since 9/18 to receive a $50.00 gift card and have contacted them three times about this but have gotten no response. They show nice items on their home page but the auction items are nothing but cheap crap that no one bids on. Examples are fish oil,vitamins,knockoff perfume,sunglasses,fake jewelry,some toys,there is nothing like the items shown on the home page. If this place is still in business in a month I'll be suprised. My advise is save your money and don't be conned into joining.
Review by EdgarTheHead9 years ago
Like the rest of you I have been taken for the $150 US. I have called VISA and they have been unhelpful in doing anything about this, I think they are just as bad as this site...I am going to cancel all my VISA cards !!!!. I have sent the-email to request the money back, but have no hope of getting anything back. What a scam and nothing can be done about it. What a wonderful world we live in...buyer be ware.
Review by Stolli9 years ago
Same complaint as the others. I rechecked the fine print and still not seeing where there is anything about being automatically charged the $150. Definitely beware of this site. Has anyone been able to recoup their loss?
Review by Tribhuvan Urubova9 years ago
RIPOFFR. spoke to represnative immediately after signinf up told they would give me a full refund after they aftered a $75 refund and I instisted even issued a refund confirmation # that was fake, they are liars. Also teh items they show before you sign up and "real actions" are fake they offer pure junk. going to report to every agency I can adn further dispute with credit card company.
Review by AdinaB9 years ago
Beware of this site. I signed up and they debited my account for $150. I talked with customer service and found out I couldn't get out of it. I decided to try my hand at bidding and couldn't even find a place to sign on to my so-called membership. I've closed my bank account and I will be filing a dispute to recoup my money. Stay far away from this one.
Review by Honami Zannchez9 years ago
same as everyone else i gave them my $150 and now can t even find the site. will dispute the charge