like the picture or even more beautiful. the beads and sequins are not visible in the picture. the work of dress is nice work. however, the dimensions have become larger than what I have given.de rather to be big than small. I recommend to everyone.
Review by LDonaldson4 years ago
I ordered 2 dresses over £200 from this filthy scamming website for my engagement and never received any at all was so frustrated. Sent them so many emails way over 20 etc but they just kept delaying it until I sadly found out too late from facebook and this was actually 2 years ago. However someone on fb advised people who got scammed to contact their bank and I did and luckily after showing them proof of the emails sent and received etc got my refund back so was relieved about that but will never forget the headache they gave me.
Review by Saerah4 years ago
I bought a dress for my daugher for a prom.it arrived on time.not the exact colour but it was stunning.well designed.well detailed. Also good quality material. I would buy again from this company.and would recommend it to my friends and family
Review by Mackers4 years ago
No dress and no refund- credit card number was stolen with in minutes and multiple charges from - CHINA!!! I should of done my research- reviews on the website are fake. Company is not in UK- it is in China. Credit card company is disputing charges. Please don't buy from them!
Review by EnricoL5 years ago
I wouldn't rate this disgusting, low life business even 1 star.
I ordered a long, spaghetti strap dress for my 16 year olds prom last year, and I cannot tell you how disappointed we were.
The dress never arrived. I had a sketchy email from someone called Harry who assured everything was in order, but this was just a delay tactic. It went past the 45 days allowed on Paypal to put a claim in, so hence no refund.
I don't understand how businesses are allowed to operate like this.
my daughter was so upset and in the end, we ordered one from Coast, which was well worth evety penny.
This is a scum, low life, chinese outfit...avoid at all costs!
Review by Legina5 years ago
do not use this site never received my daughters dress and no refund the site is a scam
Review by Hlacey6 years ago
this site is a scam.The reviews are fake from stolen personal data of their victims from these sies:joydress.co.uk, mollydress.com and many others relates.Stay away!!!try to join their twitter,facebook to find out.
Review by Mytt6 years ago
This site is NOT in England despite using a ".co.uk" domain. They are a chinese knock off site and all you will get there is trouble.
First, they are illegally using model pics stolen from other dress sites!
These kinds of sites usually have FAKE TRUST SEALS for "McAffee Secure" and "Verisign trusted" at the bottom of the page! (real trust seals link back to the accrediting site. )
These losers must have forgot to put them on.
more info on these scams here:
All the review boards have people ranting about being ripped off by these scammers.
Do NOT place an order with Joy Dress. This company used delaying tactics to enable them to take my money without supplying the dress I ordered, and despite a large number of E Mails they have not given me refund. The tactic they use is to say that the dress will be made to measure and this will take 35 days. They then add postage time to this (5-7) days followed by promises of a refund, until the 46 day limit has been exceeded. They are exploiting the Pay Pal 46 day rule, which states that a dispute must be started within 46 days of an order being placed otherwise Pay Pal will not intervene to claim back the money. Effectively Joy Dress is STEALING customers money.
Review by Emonie6 years ago
ordered a prom dress for my daughter in march due to be delivered april - it never turned up the only method of communication was online chat with someone called "harry" who advised me that there was a delay and i must be patient! I was assured that the dress would be delivered by the end of may. Of course it wasnt you pay by paypal and they keep you going over the 45 days so you cant raise a case against them. Anyway I finally got my credit card company on to them and got a full refund.
Review by Kalaivany Rittey6 years ago
Joydress is definitely a scam and I think that some of the reviews giving good feedback are a scam too. My 2 dresses arrived in a very small box with no returns form or tags on the dresses. They were badly made with beads missing, embroidery not stitched properly and uneven hemlines. After a week of emails from different people suggesting I don't return them because its too far and would cost too much I contacted PayPal to start a dispute. Joydress then contacted me not through PayPal, but emailed requesting that i close the dispute then this would be a win win situation for me. I ignored them and carried on the dispute. PayPal have now confirmed that my money will be refunded. The dresses have now gone to a charity shop as they were a reminder of a bad impulsive decision of sorting out my daughters prom dress online.
Review by MotherofDragons6 years ago
DO NOT USE THIS SITE. They are crooks and full of false promises. You would think that paying via PayPal is secure but this company has found the loophole and learnt to abuse it by playing on the 45 day rule. I ordered a dress in March and it never arrived. I have been in email communication for months now with a very polite person called 'Fiona' who has consistently reassured me that a refund will be made once they can resurrect the PayPal account. This was up until 2 weeks ago when she appears to have grown bored and has stopped responding to me. Strangely (or not as you would expect) the Joydress site does not allow you to post a bad review so I hope some of their potential customers read these reviews first before parting with their money. It's a canny little scam they've got going and they're probably getting rich on it if all the other reviews are anything to go by - there's definite pattern emerging here and I'm sure it illegal!!!!
Review by Jemsturg6 years ago
They sell lovely dresses, it's just a shame that you never receive them. A friend of mine ordered a dress for our prom 2 months ago and after pushing back the estimated delivery date several times, they have contacted her this morning, 6 days before the prom to tell her that the dress will not be arriving in time for the prom. Meaning that 6 days before the prom she now has no dress to wear.
Review by Wameed6 years ago
No dress, no ability to contact the company! If you look on the Internet and see positive reviews I'm willing to bet they're all fake.
Review by Nueman6 years ago
49 days after ordering a dress that would take 17 days to deliver, it still has not arrived and they need more time.
It's a china based SCAM - read the positive reviews carefully and just don't order
Review by Deppenbrock6 years ago
Sadly another victim of the Joydress scam. My daughter's Prom dress has failed to arrive after 50 days and all comments on the genuine posts are born out in reality. Not based in the UK, no UK number, no response from emails, on line chat is full of lies and broken promises. The text in the so called positive reviews is so obviously false, the company is shooting itself in the foot by writing them in the first place. Definitely do not buy from this company.
Review by Tycrane6 years ago
7 Weeks and still no dress ! The UK Tel numbers on their website are dead. They dont reply to emails !
I got through to live chat and was told on week 5 my order had been shipped and i would receive in 5 days. On week 6 i got through to live chat again, another person told me exactly the same thing, my order had been shipped and i would receive in 5 days.
5 days later i was told my dress had been in quality control and it would be shipped. On Monday i was told on live chat that i need to be patient and can i give them 2-4 days. Today on live chat i have been told its not in stock. This is 7 weeks after they have taken my money out of paypal.
Read Joydress.co.uk Facebook page or Twitter feed. Hundreds of similar stories. Avoid this scam bogus company or lose your money.
My daughter is now without her prom dress because of this scam site. They should be shut down by Paypal which is their only method of payment.
Paypal are openly letting them scam buyers and doing nothing about it.
Review by Libkorta6 years ago
This is a beautiful dress! I ordered it in Burgundy. It took about a month to get here but it was well worth the wait. This dress is very flattering for my body type. It definitely needs to be pressed when you take it out if the box before you wear it. I am very happy with this dress.
Review by Karenskookies7 years ago
Bought 2 dresses on May, 18th. I was told production would take up to 26 days + 3 days of delivery.
The dresses arrived today, 6th of June.
They look exactly like they did on the pictures, the seams are made well. I might want to check the embroidery and perhaps refasten several pearls, but since the dresses really were inexpensive, I am fine with that.
Unfortunately, the packaging was badly done. Thedresses have been packed well protectedly, but were tightly wrapped in plastic and stuffed in a rather small box. The were wrinkled, when I pulled them out.
After having read so many negative comments on this site, I was rather relieved, when the dresses arrived this morning.
After all, the dresses are pretty, and delivery time was kept to the point, for the bad packaging I reduce the voting to 3 stars.
Review by Ayder7 years ago
I always wonder why a Chinese dress makers uses a *.co.uk domain? And then all those stolen pictures, and of course, as usual, no company information whatsoever.
I choosed the dress online and the dress fits perfect, I want to really emphasise the dress is really great quality. This is not some cheap made dress Looks exactly like picture I couldn't be more happy. I also look forward to buying other items as I have such great confidence with this shop. The best experience in buying online!
Review by WhyMustMyHaveAFourCharacterName Gionest7 years ago
1 Review of www.joydress.co.uk from 27 August 2013
DO NOT BUY FROM THIS SITE!
I ORDERED 3 DRESSES FOR 3 FAMILY WEDDINGS! I WAS ADVISED DELIVERY WOULD BE 28 DAYS.
THEY COULD NOT DELIVER, WEEK BEFORE I NEEDED THEM BY THEY CALLED ME AND CANCELLED MY ORDER AND ADVISED THEY WILL REFUND ME.
THAT WAS BACK IN JUNE, IT'S ALMOST SEPTEMBER AND I AM EMAILNG THEM EVERY DAY WITH NO SIGN OF REFUND AS YET!
SAME EMAILS ARE SENT OVER AND OVER MAKING EXCUSES AND THEY WIILL REFUND AS SOON AS POSSIBLE.
YOU ARE NOT EVEN COVERED WITH PAYPAL AS THEY WON'T DO ANYTHING AFTER 45 DAYS. DELAY TACTICS ARE ON PURPOSE.
THIS IS A SCAM. DO NOT PURCHASE FROM THIS SITE, £360 THEY HAVE TAKEN FROM ME.
I AM GOING TO TAKE THIS FURTHER UNTIL THEIR WEB SITE IS TAKEN OFF THE WEB.
DO NOT BUY!!!!!!!!!!!!!!!!!! 0 STAR BUT I HAD TO SELECT SOMETHING TO PUBLISH THIS.
BASED IN CHINA NOT UK!!!!
Review by Ihens7 years ago
The dress is much shorter than depicted in the photo and was described as knee length. I am only 5'4'' and it is mid thigh. All attempts at contacting the company to return the dress and obtain a refund have been futile. I wish I had seen the reviews before spending £126.
Review by Thirugnanaselvan Assalarachchi7 years ago
It was beautiful and charming. I do recommend it to all of my friends. Oh just one more thing, my best friends need a dress in october and i recommended Joydress too. her oder is being proceesed now. Please pay much attention to her order. Thanks very much!
Review by Altius7 years ago
Do not order from these crooks. I ordered a dress for my daughters prom in May. After hearing nothing for a month I told them I needed to receive the dress within 14 days.
They said they would try but in the end they said they would cancel the order because they could not make the deadline.
It is now the end of August & after hundreds of emails promising a refund I have still not received it
Do not order from these thrives!!!