posted on: Jun 16, 2019
I’m a jeweler/gemologist/appraiser in Tennessee. I sent a ring to DuMouchelles for a client of mine. I made the auction item agreement and contract for my client in April 2018 with Lindy. It was in the May 3 auction, lot 85. After 5 months, a supposed lost check and numerous documented excuses, they sent my client a(nother) check. This was in mid October of 2018. The check BOUNCED. Eventually, my client was paid. To date my agreed fees have never been paid. I have talked with Joseph numerous times. His accountant ran off to California and got married, His accountant works somewhere else and only comes in on certain days. He obviously can’t write checks. He’s traveling but will take care of this as soon as he gets in his office. Can I call him back? He asked for my bank account and routing number but can’t seem to get a confirmation number when he sends bank wires?? OMG. I guess they want jewelers to mail items to them so they can keep all of the profit. After researching them, this apparently is not uncommon. Not sure what happened, but they should not be trusted. Sad because they are very knowledgeable. I used them once before on a larger item and it was a good experience. My advice is to sell the items yourself or use another auctioneer!
Review by Dallimore1 year ago
Lindy is very professional and personable. I guarantee that you will enjoy working with her. She will exceed your expectations.
Review by PenLover1 year ago
They were honest about how they thought my pieces would do at auction, as well as letting me know where they would be price point wise for an out right purchase. Even took time to explain so I could understand how they came to those conclusions. Very knowledgeable and fact based which i loved!
WOULD HIGHLY RECOMMEND
Review by Glorfindel Sadaunykas1 year ago
Quality items at reasonable prices.
Review by LucyJ1 year ago
Great service! Thanks for the items I won. Sorry to lose some. Always
fun to give a try to buy a great item at a fair price. Keep up the good
work. ===William A. Ward
Review by Pitu Mockevice1 year ago
I had a very poor experience because it took 4 phone calls, 6 months post sale and listening to many excuses to get my money. This was not the kind of customer service I expected and I would not use their services again.
Review by Bouzemouri1 year ago
Always good quality fine jewelry.
Review by Losullivan1 year ago
Jewelry was as described and very good quality
Review by Christopherchristopherburdettc1 year ago
Joseph DuMouchelle is a highly respected name and company. All communications and transactions I have experienced are such that I would highly recommend them without reservation.
Joseph DuMouchelle has also given generously within the community as in donating for fundraising events.
With highest regards,
Review by Saumin Beheshti1 year ago
Both Lindy and Joe are very knowledgeable in the antique and estate jewelry. Always helpful. I have very much appreciation and respect.
Review by Jennavieve1 year ago
I had a fantastic experience with Joseph DuMouchelle.
Review by Lakillia1 year ago
Friendly and helpful with purchase completion.
Review by Sachan1 year ago
Quality prodcut and service!
Review by JennJenn2 years ago
A Class Act That Anyone Would Feel Confident To Business With.
I've met both Joseph & his wife in their New York place of business and they each possess the integrity we as buyers of authentic jewelry need in today's market.
Review by Toha Dunavant2 years ago
A friend introduced me to Joseph DuMouchelle, and at the time, I was in a tough situation. I wanted to propose to my gf of 5 years, and some comes from a very wealthy family...sooo when it came to rings and size of diamond(s), expectations were pretty high. At that same time, I had just started a company and didn't have much money to my name. I told DuMouchelle about my situation, gave them the specs for a custom engagement ring, and my budget. For months they searched to get me the best quality diamond at the absolute best price. I am so glad I went them because they are very knowledgeable - teaching me everything to know about diamonds and they were also very honest. Not only did they come through with the perfect diamond with all the specs I wanted, they came in BELOW budget, which was awesome. The ring is sooo nice she gets compliments on it wherever we go. Totally made me look like a baller, even though I was on a budget.
Review by Vangi Derrow2 years ago
Best jewelers in the business worldwide.
Knowledge. Friendly. Perfection
Review by Gliseth Dimichino2 years ago
I have dealt with this company and it’s owners for a long time. They do their best to accommodate you and usually succeeds.
Review by Horona2 years ago
Joe DuMouchelle is the finest most professional man I’ve ever met!
He and his pretty Wife handled my estate sale flawlessly!
I highly recommend the DuMouchelle’s for all your needs!
Review by Mattyhelifish2 years ago
i had a wonderful experience with them no problem getting what
i would use you again
Review by Gaul Klepitch2 years ago
Very honest and professional
Review by Ginta Derrow2 years ago
So happy with my remake of my cherished cross pendant necklace. It makes it more current and something I can wear daily.
The workmanship is perfect and they did the work fast and mailed it safely back to me
Review by Bohee Ellma2 years ago
My husband and I got our wedding bands with DuMouchelle's and we love them! Lauren and Olivia were great and very helpful!
Review by Saalah2 years ago
The depth of knowledge of two gemologists who grew up in the business is a combination that can't be beat. They are passionate and knowledgeable about the industry and it shows in every interaction whether it is a first-time diamond purchase or an appraisal for a family heirloom. You won't just make a purchase you'll make a friend in the diamond business.
Review by Yayu Meulendyk2 years ago
Good company, good and trusty people
To work with.
Review by Kadiatu Tomeu2 years ago
Excellent service and value. My wife loves her ring!