I bought a Nilfisk high pressure washer (type D130.4 xtra) from Fog webshop, which didn't work.
then I gave a call to the customer service but got tons of reasons, e.g my home power is not strong enough, my water pipe is not correct, bla bla..
I had to bring it to the Fog shop and a salesman tested and confirmed the machine can not work. so I had a exchanged one.
funny is I had exactly same failure from this exchanging. so I had to bring the machine back to shop again.
this time another salesman told he already has dozen of same type failure machine. he agreed to fix it but no guarantee the same problem can happen again.
finally I return the machine. I do not want a failure one.
question is why Fog sales a machine with known defect.
and why the sales didn't tell me this but still gave me exchange when first time.
its not trustable.
it wastes me lots of time and I have to drive to shop times.
Review by Cocomaya9 months ago
Great service and quality products!
Review by Hoven10 months ago
Visited today and was charged significantly more than the advertised cost of the goods. Luckily I looked at the receipt and found that the sale items had been charged at full price. Getting a refund required a return trip, and no apology was given nor were we compensated in any way for the inconvenience. I realize mistakes happen in retail but normally I would expect better service on realizing the mistake.
Review by Hardin Derrow1 year ago
Fint sted at handle og der var hurtig levering 👍👍
Review by Elvine Arimbasseri1 year ago
Super god at handle med og gode priser så jeg handler der igen.
A good bet on prompt service and friendly help in all things DIY
Review by Mohammedsohil1 year ago
Super god betjening
Review by HectorH Stepak1 year ago
Hurtig levering. Absolut ingen ting at klage over
Review by Tejendra1 year ago
Review by Koewl Stouch1 year ago
Intet at klage på !
Review by Gentil2 years ago
Review by Kireek2 years ago
Quick delivery and arrived in perfect condition. Only minor issue was that there was no advanced warning of the delivery time so had to re-arrange, but that was straight forward and arrived the following day.
Review by Barwell2 years ago
Super service og levering.
Review by Vike Pirlo2 years ago
God pris for en prima vare.
Men information om levering var begrænset, men varen kom til tiden i sikker emballage.
Review by Litwonx2 years ago
billig og hurtig
Review by SwaggaLikeUS Padashetty2 years ago
God service super priser.
Review by Muwahhid2 years ago
Leveringstiden var kortere end lovet og god pris på produkterne 😊
Review by Khadeyah2 years ago
Hurtig ekspedition og god service
Review by Yinghua2 years ago
God service og hurtig ekspedition.
Review by Lykha2 years ago
Review by Dowana Haugbo2 years ago
Thumbs up! 👍🏼
Review by Postcardnana2 years ago
on time delivery and product as expected.
Review by Halasi2 years ago
Intet at klage over.
Review by Loverne Kaneira2 years ago
God pris og hurtig levering.
Ingenting at klage om.