Outstanding Customer Service
Helpful and flexible they adapt pretty well to your strategies. Super recommended.
Review by Ravvi6 months ago
Overall experience has been good. There were several initial issues that did not go smoothly, but after pointing them out, things got much better with the integration of systems. Call center service needs improvement. Calls connect immediately with our song and message played, but wait time for a live person has been 7-10 minutes. Service representatives don't have thorough knowledge of our products so they cannot give good answers promptly. This needs to be addressed.
Review by Cherrylane7 months ago
When you come for a meeting with their team they are ready for you and any questions you might have! We were totally impressed with Our Team that was assigned to us.
Review by Bonnee McKelly7 months ago
I love working with JM Field. They always do a great job with my Print/Premium/POS orders. They are timely, have really competitive pricing, and I never have to worry about quality.
Review by Leoul8 months ago
I've worked with the team at J.M. Field for several years and they have been a pleasure to work with. They're thorough, quick to respond, very good at what they do, and are essential to our company's marketing department.
Review by MichaOfer Macro8 months ago
The team at J.M. Field Marketing is wonderful to work with. They are all professionals whose main goal is customer satisfaction. If you are looking for an ecommerce partner, I highly recommend them.
Review by Nandagopal8 months ago
JM Field is fast, efficient, consistent and trustworthy. Very happy to be working with them; they are a great resource to have. We very much value our relationship with them.
Review by Lefteri Nahamas8 months ago
I have had the pleasure of working with J.M. Field Marketing on several projects and I always find their knowledgeable team a pleasure to work with. They are efficient, concise and detail oriented which makes my job a lot easier.
Review by Bergman8 months ago
JM Field, Jack, Alexis, Joni and team are the best marketing firm that I have ever had the humble honor of working with. Client focused, results driven, from strategy to tactical execution, to exceptional minds and hearts, I highly recommend. As a former VP of global marketing for a multinational, and now an entrepreneur, I am grateful to have worked with such an exceptional team that is accessible, talented, fair, and cares as much about our results as we / I do. To many more years of working together! Thank you! I remain truly credibly grateful!
Review by Bafford9 months ago
JM Field has provided excellent customer service to me from day one. I've placed some challenging orders and their team has handled every one of them with enthusiasm, professionalism, and a willingness to do what it takes to provide a successful outcome. The JM Field team is a pleasure to work with and I recommend them without hesitation.
Review by WolfPriest9 months ago
We have been very happy with the service at JM Field. They are professional, customer-centric, and efficient. The team has taken the time to get to know us and our products.
Review by Ojong9 months ago
Best company ever! I had two businesses with Shipmonk and their service was so dismal that i switched both accounts to JM Fields and they have by far the best fulfillment/warehouse service that i have ever seen!
Moreover, their customer care team is excellent and provides immediate resolution to any problems.
I wholeheartedly recommend JM Field!
Review by Korula9 months ago
The team at JM Field is AMAZING...they attend to your needs with super speed, creativity and top notch professionalism. My experience working with JM makes me feel like I am a part of their team and like we are family. Lovveee them!!!
Review by Juwana9 months ago
Plain and simple, the team at JMF gets the job done. Their keen ability to combine fulfillment with marketing efforts give them a truly unique edge that enables them to fill in the gaps for ecommerce businesses by providing them the support and insight they need to scale and grow. The JMF team makes it a priority to stay on the vanguard of technology and best practices and always take true pride in providing clients and partners with the best guidance and service. I would, without reservations, recommend JMF to anyone seeking fulfillment, print and marketing services as they are the ultimate support system a business can have.
Review by Fabrizio10 months ago
JM Field is a professional company that provides excellent customer service. Their attention to detail, understanding and proactive approach to help clients accomplish their mission is second to none. I would recommend JM Field anytime I have the opportunity.
Review by Xa10 months ago
Very professional and creative team that gets things done quickly and efficiently. Would highly recommend.
Review by Pabi10 months ago
We enjoy working with J.M. Field. They have a wide range of expertise, great customer service and follow-up, and fair pricing.
Review by Batphink10 months ago
Our company was working with another 3rd party shipper that was an entire nightmare from the beginning. Problems started right away, & after 3 months we knew the problems wouldn't stop & we needed to switch to a reliable company that we could grow with.
JM Field was amazing from my first online chat with Kyle, all the way to shipping orders. They have an amazing process and integration, and their own unique software tackles many of the things BEFORE they happen. From kitting to child sku's & everything in between, we could NOT be happier!
Review by Evine10 months ago
So far so good
Review by Djafar Keary10 months ago
Highly Highly recommended. J.M. Field is very professional and organized to the fullest. Extremely friendly and super cool staff. 10 out of 10. :)
Review by MikeyF Visitacion10 months ago
J.M. Field Marketing is very easy to work with and a great partner. I would highly recommend them!
Review by Olarenwaju10 months ago
Excellent creative team, prompt reliable service.
Review by Aamana10 months ago
JMF has been an outstanding partner for SCI and our Neptune brands for over 10 years! It's great to have a team out side of our own that cares as much as we do and is flexible and fiscally fair when it comes to our projects and supporting our company vision year over year.
Review by Aieshia Krech10 months ago
Joni and her team are wonderful!
Fast, reliable and they do great work!
I will use them again
Review by Jennip Haddøck11 months ago
I needed some quick updating to my website for an interview and the professionals at J.M. Field Marketing were super courteous, attentive and able to meet my very short timeline. I'm delighted with the outcome and I look forward to working with them on my next project! Thank you!