I purchased 5 bags of Big Train Chai after receiving a previous from them through Amazon. By ordering directly from JLHufford, I caved and additional $5 per bag. Excellent value and very fast shipping.
Review by Lifterzz1 year ago
Excellent product Vitamix 2.3 hp Vita Prep Commercial Blender with 64 oz Container and it works just as advertise. Service was excellent.
Review by Toire1 year ago
First time I used this company. I spent time on their website to find the items I wanted. When I struggled to use a discount coupon I had, I called the company and received great assistance from the associate who helped me maximize the discounts available to me. I will use again.
Review by DeepIN1 year ago
I have always receive my orders quickly and always received great service and best pricing with free shipping. A+ company !
Review by Trevora1 year ago
Terrible slow shipping! Shipping sat in Ocala, Florida for three days to arrive in Tampa, Florida! The slowest ship I have ever experienced! What a Joke!
Review by Baobao1 year ago
We ordered the Rocky based on quality & performance reviews. When we used it we were concerned about a noise it made. Hufford sent us a new one within a few days.
Out of the box, the second one had a long scratch and a grind adjustment latch that seemed to "catch" when depressing it to change settings. Again, Hufford immediately sent us a return tag and we had the new one in 3 days.
To ensure that the third one didn't arrive with issues, we asked Hufford to break the factory seal and inspect it before shipping. Although this seemed to be an unusual request, they were more than willing to have their certified technician do so.
Some retailers would have written us off as "too fussy" or have complied very grudgingly with our requests for replacement. Hufford did neither. They couldn't have been more clear that they wanted us to have a great buying experience.
End Result: We now have the grinder we had hoped for and are happily enjoying great quality coffee.
Review by Maljoga1 year ago
The products J.L. Hufford offers are of good quality and the prices reasonable.
Review by JoseMendes1 year ago
We have bought several Jura coffee machines and supplies from JL Hufford. Good quality stuff, great prices and fast shipping. Highly recommended!
Review by Toshibaa1 year ago
Well I ordered and payed for 2 cases and only got one
however with one phone call I got the second case
of product ordered
Review by Thorisson1 year ago
J.L. Hufford is one of the finest places to order from on the internet.
Beginning either 2 or 3 years ago, I started collecting some All-Clad Pans and they had great prices. Being in Chicago their free shipping often arrives within a day or two. Recently I ordered a Technovorm coffee pot and it arrived the following day.
My only complaint is that my credit card never goes though due to an issue with my mailing address. so then I have to call, but they always have very friendly and helpful folks to finish the order.
I recommend them to everyone I know looking for pans, knives or coffee stuff.
They deserve a raving review! Order from them with confidence.
Review by Akso1 year ago
I was told about JL Hufford by a friend and I have already told another friend about this company. I received 2 or 3 calls from "J" letting me know when they were receiving the coffee brewer from the manufacturer and when I could maybe expect to receive it. As it was for Christmas, he was concerned and it showed. I was very appreciative and was very happy with the service and delighted to have received not only free coffee filters but the delish Highlander Grogg butter rum coffee with my order. I am very happy with the Technivorm Coffee Brewer too.
Review by Amauri Blankevoort1 year ago
Love their JLHufford coffee! Easy, quick and fast delivery! What's not to love about the smell of fresh coffee brewing in the morning
Review by Chuadhry1 year ago
Ordered up an Ascaso I-2 Mini coffee grinder on Monday. On Friday I receive an email telling me there's a "problem" with my credit card, to call the company. I do so, get no clarity on the "problem" with my credit card, the same one I used a couple of weeks earlier to order a Rancilio espresso machine from the same outfit, am told that this is some sort of security check because "we're a small company"(?), and to submit my credit card # again. I call up my credit card company to see if they know what's going on. They don't, telling me there's no problem with the account from their end. Having received no update, I call Hufford again on Monday. I'm told the card "seems" to have gone through this time , still no explanation for the delay, just again something about "since we're a small company". No further contact until a week later when I find a UPS paper in my mailbox with instructions on picking up my parcel. Despite letting my order mysteriously hang in suspension for a week, J. L. Hufford felt no inspiration to expedite the shipping, and I finally got my grinder over 2 weeks after having ordered it.
Review by TennLobster Brismond2 years ago
I got a fantastic product at an unbelievable price with fast and free shipping. What's not to love.
Review by Spaniard2 years ago
I always purchase my coffee beans from JL Hufford as my Jura machine is better for it. Loyal because of products and price plus their refund policy is seamless.
Review by Necie2 years ago
I purchase Big Train Chai from you.
Review by Goncha2 years ago
Ordered Big Train Dragonfly Blended Creme 3.5 lb Bag - Thai Tea. My order was received within two days, way faster than anticipated. The taste is amazing. I will definitely shop on this site again.
Review by JREdinburgh2 years ago
Bought a refurbished Jura C60, received fast and works and looks like new. Great seller, second Jura I bought from JL Hufford, bought the first one over 10 years ago.
Review by HenrikBC2 years ago
I called about an out-of-stock item, and the salesperson went above and beyond my expectations to get me what I wanted shipped directly from the manufacturer. Excellent service overall. Thanks, guys.
Review by Srinivasreddy Chiujdea2 years ago
Easy transaction with fast shipping!
Review by Delayna2 years ago
Product was good (I already knew that before I ever visited your site) but as previously stated you guys were dishonest me by sending me a totally unusable 20% off coupon with my first order. Honesty and forthrightness is utmost when doing business but obviously your company is interested in money only. Disappointed...Bruce H. Byrd
Review by Triss2 years ago
i love this company
Review by Atetha2 years ago
Thought I ordered one thing but made a mistake. At 78 years old the ordering procedure can be a bit confusing. Called J.L.Hufford Returns and a nice man named Jay walked me through the return process. Considered giving up online shopping but will slog on for a bit after this experience.
Review by TiffanyC2 years ago
Great product (Superautomatika espresso beans). And it arrived much sooner than expected.