Same story as many others. I purchased 2 "good" quality ps2 controllers and one came with a huge crack and a hole in the back of it.
I sent them a photo and they refuse to help out until I print a label, purchase a mailer, and send it back. I don't have a printer, and now I'm making special trips all over town to hopefully correct an issue that should have never occurred. They should not even be selling that controller, let alone labeling it "good" condition.
They are scammers, selling bottom barrel leftover accessories for full price.
Review by EmmaOhM2 years ago
they take photos of mint games then send you something else and make excuses if you complain ... there isn't much more to it than that..
Review by Inmacu3 years ago
I have been using jjgames for quite a few years now. They are amazing.I hate walking into physical stores so this website has been a game changer for me. No matter what Im looking for they always seem to have it super cheap - for the times they dont have it in stock they will email you as soon as it comes in. Ive bought games, cables, game controllers, accessories etc. The shipping is always quick, they offer more than one payment option (Im a big fan of paypal) and their website is very easy to use. Thankyou for great service :)
Review by Tamathur3 years ago
I purchased the Signature Edition of Assassin's Creed Revelations. On the product game it stated I would be getting the original Assassin's Creed as well. When I received it, there was no AC1 on the disc as listed.
When I pointed this out, they made me jump through hoops. First I had to send an image of the disc I got. Wait several days. Then they said JJ claimed that it was DLC only and they were not responsible.
After going to Amazon.com and showing them how it was supposed to be on the disc, they offered me a refund. I do not have a printer, and did not feel I should have to pay to return due to their mistake.
I was told to go to the local library and print out the label, something I am unable to do. I am disabled and it is over 20 miles from my location.
I found this entire situation to be very sketchy and shady, as if they are falsely selling copies of Assassin's Creed Revelations, and listing it as the Signature Edition.
Review by Janeria3 years ago
i bought a console and the description said it came with 2 controllers and the game it arrived with 1 controller and no game i emailed them like 8 times no reply called them everyday no answer the only thing i got was the answering machine i contacted paypal then they replied asap lol they refuse to send me controller and now they want me to return the console and i HAVE TO PAY shipping **** these guys
Review by YoBroOreos Trux4 years ago
I have been shopping here for 5 years and I have always gotten a great product from them..they have the fastest shipping I have ever seen and their customer service is awesome. ALL of the items I have purchased here have been in great condition..Love this store.
Review by Zaragua Suwanski4 years ago
They delivered me a damaged disk :(
Review by Stealthy5 years ago
ive ordered games from them in the past and they were good, but not recently, i just ordered Quake 3 revolution from them and it didnt work!!! It had no scratches on it but I noticed something, The CD is blue but it had a big black spot on it, in other words, it wont even begin to play, and they knew damn well it didn't work, DONT buy anything from them they used to be good back in the day, but not anymore.
Review by Fento5 years ago
Awful service received a console which never indicated it was messed up! Plus, on top of that gave me so much problems just to get refunded. Please take my word-stay away. My refund came after a huge argument in email. No way to reach them on phone, or any other means. Just a nightmare. Trust me.
Review by Jennifet Abberly7 years ago
Their quality rating can be deceiving.
Review by TickTock7 years ago
Is the same as Usedgames.com, you can buy consoles half of real price, good yuo can seel tooo
Review by LouiseW8 years ago
Good store cheap games and consoles always arrive once or twice in 30 people an ite might not arrive and returning can be a hassle but over all great site
Jjgames is rated 3.0 based on
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2995 South Tejon Street