Okay first things first, yes I received my jersey. I ordered it in January and only just received it yesterday (May). That doesn't bother me so much as I understand there is a huge global delay with the current pandemic. The only reason I give it 4 stars is because my tracking number did not work which is when I started thinking it was a scam. Please fix that. Anyway, I am planning to buy another jersey from these guys as it is quite good quality. Thanks
Review by Metdarbeh4 months ago
This is a total scam! The "admininistration" Tina, has no clue about honesty and customer service. They will take your money and never give you your product. Stay away from this company at all costs!!!
Review by SandraElaineR8 months ago
I bought a XL size and I received a XL tag size but in fact a medium. I asked to receive the one I ordered, i never received the jerseys.
If you want to waste your money make business with this company
Review by Polman8 months ago
MY FRIENDS...DO NOT, I repeat, DO NOT EVER order anything from [email protected] JERSEY.COM.
They STEAL, THEY SCAM and they try to blame the customer because they CAN'T get an ORDER RIGHT! Please let your friends know this holiday season to NOT EVER USE THIS COMPANY for PERSONALIZED or SPORTS RELATED ITEMS! PAYPAL will NOT HONOR the CUSTOMERS' ISSUES. I've cancelled my account with them after 13 years!
Review by JTomas Warrel8 months ago
My son bought some jersey's for himself and his cousins. We ordered Vince Carter jersey's and were sent Leonard jerseys, so we returned it. Its been over 5 months and they will not reply to our email or refund our money.
Stay away from these crooks.
Review by Herwart8 months ago
I ordered a women's small jersey but received a small kids jersey. Tried on several occasions to remedy the situation it they make you think that it's you're problem for their error.
DO NOT ORDER from these scam artists. This is the sorry response I received.
"Thank you for your message,we have checked with shipping dept ,surely our size is correct, maybe you ordered wrong size , as you know our jersey is at a bargain price, and now shipping fee is very expensive, if you don't want it , you can try to sell to others or give your friends who can wear it , if you would like to reorder bigger size , we can apply some discount in your next order, thanks for your understanding"
Review by Jocer Diakomanolis9 months ago
Horrible...Unable to contact them by email. Placed an order 40 days ago and still not received. SCAM SCAM CHINA SCAM!!!!!!!!!!!!
Review by Sugatrice9 months ago
Ordered Patriots Brady 12 Superbowl L111 jersey.
When it finally arrived, it was too small. Went back and forth emails wanting pictures if the measurements, but they would not provide a refund.
Waste of time and money. Reported to American authorities.
Review by Rhastie10 months ago
Sent the wrong jersey. Now want us to return that at our expense, to China through customs over $30. We pay for their error and then we also pay again to have them ship the correct item...pay shipping a second time. But that's not all they want us to pay for. They want us to pay for the shirt a second time! Oh but they will give us a 15% discount. Wow. What fools are we! NOT!!
Really wish I saw these reviews before I ordered. If so I would have gone elsewhere.
Review by GazzaJ Langputeh10 months ago
I was fooled when the website said the store was in Portland. Item is made of light cheap material, loose strings, extra color spots, plastic "authentic" MLB and Majestic tags. You will get what you paid for...a cheap knock-off. I hope it will last me a couple of cleanings...
Review by Maiyte11 months ago
Ordered my jersey over a month ago. Tried to log in to their site to track it and it won't recognize my login. Contacted them and they said it is being processed and I will receive a tracking number shortly. Has been over three weeks and still no update. I asked for a refund since obviously they can't complete the order and they said no refunds. DO NOT ORDER FROM HERE!
Review by Gammie11 months ago
Do NOT buy from this company there whole website is a scam. They take forever to reply back just to tell you bs lies. They dont do any refunds or exchanges so there whole refund policy is bs! They will just give you a crappy jersey with no real labels feels & looks fake, this company is aweful !!!!
Review by Tocha11 months ago
The sizing is WAY OFF and I am not able to get a refund. You get what you pay for, all there is to it. If you stand by your product and the customer is not happy, a refund should always be acceptable if the tags are still on, it's packaged the same way and sent back in within days after receiving. Why not?? Now I have a jersey that should be a women's xxl that some 8yr olds couldn't even wear. Amazon is always the best option. Don't buy from Pakd unless you are tiny. If you are, size up many sizes and be sure to measure several times to confirm or else you're stuck with a product and without a refund. Oh! And don't pay the extra $ to get it shipped quicker!!!! I did and let's just say ...it didn't happen!!
Review by TTobin11 months ago
Hey all you guys hating my took a while but it's a great jersey just know your size I wear an L shirt so I got an XL and it fits amazing
Review by Hyakjun11 months ago
Pakd Store / VT Jerseys has the worst customer service I've ever experienced. I contacted them before my order shipped as it was clear the it was not going to be delivered in time (ordered 10 days earlier and still not shipped) and asked to cancel order. They stalled communication so they could create a DHL shipping label. Three days later the package still had not been picked up, I called DHL and they told me that a shipping label had been created but not scheduled for a pick up, if it had it would have been picked up the same day. More communication, more delay and they start insulting me, telling me 'I don't think' all while clearly lying. Needless to say they refused to let me cancel and eventually created a new label and actually shipped the jersey which arrived later than needed. Don't waste your money, product is poor, collar wont sit properly, panels not stitched cleanly, logos not correct etc.
Review by Kauseen Kilaza11 months ago
What they said. Save your money, this company is a scam. Now I'm stuck with a jersey small enough for a child to wear (not what I ordered) and "customer service" is a joke. They barley speak English and then stop responding instead of fixing their screw up.
Review by Dzontag Linyama1 year ago
I guess you could say I received my products but they were nothing like what was advertised on the site and one was so badly damaged it can not be worn. I contacted "Art" and he was extremely rude and told me pretty much tough luck all sales are final view the terms and conditions. I will be reporting this website as fraud and following up with my credit card company.
Review by JFraser1 year ago
Terrible customer service, DO NOT BUY from this company.
I rec'd the wrong item after waiting 4 weeks, no customer service number or email so sent fb message and barely rec'd a response..still no refund or correct product.
Review by Edward Akouri1 year ago
I PAYED FOR MY JERSEY THAT NEVER CAME... HOW DO I GET MY MONEY BACK?
I SAW THAT WEB SITE IS CLOSED AND I DONT KNOW WHO CAN I CONTACT
PLEASE HELP [email protected]
Review by Haygreen Godfovour1 year ago
Don't waste your money!!! After waiting a whole month for a Lakers Jersey, we finally got it and its ugly and fake! Its not even jersey material!!!
Review by Kdub1 year ago
This company is based in China. I ordered a jersey two months before my son's birthday. When it didn't come on time I tried to cancel the order and they refused. Luckily my credit card company was able to obtain a refund. A total scam!
Review by Kamala2 years ago
I wish I could leave a negative star. I asked a simple question via email about how to order a split jersey. They provide me with a set of instructions that had bad grammar and was confusing. I sent a message asking for clarification and they responded, "Did you even read the instruction sent to you? All your questions are answered within them. If you will not even take the time to read the information we will not move forward with this process. To many issues can happen with split jerseys."
Who in the heck do they think they are? I absolutely hate this era of computer courage. I haven't spent a dime with them, but I'm thankful they acted like a jerk before I lost $170. Also glad I found these other negative reviews to know they are indeed corrupt. As others stated, save your time and go elsewhere.
Review by Subhabrata2 years ago
Ordered a jersey through this site, jersey runs extremely small for size, payed an extra few bucks for an additional stamp on jersey which was never put on, and it got "lost" in the mail for over 2 months. This whole site is a scam!!! Please do not order anything from these people
Review by KMurdock2 years ago
I ordered two jerseys. They didn't have one of the jerseys I ordered in stock, this should be shown on their site before I could even place the order. Their customer service person was the most unprofessional person I have ever dealt with. Debbie asked me to provide two other options instead of the out-of-stocked jersey. I provided two more options. Debbie then requested that I give more options to somehow speed it up. I explained that it was a gift and I wasn't interested in any other options and if you couldn't provide, I'd like a refund, seeing as I'm not getting what I wanted. She replied, "refunds wil be a huge pain. can you send me some more options to speed up complete your order?" Are you kidding me? This person is awful. I replied that I want a full refund. After stalling me and trying to appease me with a keychain I had enough. I filled out forms from the authorities and that was when they finally offered a refund but not a full one. It took so many emails just to get %85 of my money back and no product, apology or anything to show. DO NOT buy anything from here. Complete scam.
Review by Fazzman2 years ago
I ordered 3 tops only 2 came in the mail. There package even said 2 items? one of them was wrong so i sent photos etc but nothing, thanks for stuffing up my kids Xmas present you A-Holes. Still waiting for replacement tops but nothing. this is my order number just in case any one of you look at your reviews BBFR1634