Jennings - Ford, Kia, Mazda, Seat Reviews

I first went to Ford Jennings Stockton 2 months ago and spoke to Alan Platten, a really nice man who had already given both my son and ex-wife a good deal on the new Ford Fiesta.
I was now looking for a cheap car for my beautiful blonde 35 year old daughter Gayle who is really struggling on her own to hold down 2 jobs, bring up her daughter and make ends meet. She never complains, just gets on with it and works all the hours available. She once told me that she even walked 3 miles to work one early morning in heavy rain to cover a shift as she didn't want to let a workmate down. When I found this out both her mam and I decided instantly to take away all the stress from her life. We both agreed to go "halves" on a 3 year deal for her and picked out a lovely stylish brand new black Ford KA and then told her to come through to Jennings to pick it up. All done within a week.
She cried when she saw it and of course that set us off too. You can't buy moments like that for all the money in the world and all it cost her mam and me was £70 each a month. And for that amount the three of us get peace of mind, no worries about her struggling to work, sleeping sound at night knowing that she is driving a car that's reliable and is good on petrol . More importantly, just like Gayle's mam and dad ,it'll never let her down.
It was love at first sight when she saw it. That Ford KA is nearly as pretty as she is!
So now she has the car of her dreams and if that Ford KA could talk it would tell you that it has found the owner of its dreams too.
The only problem we now have is that her mam now wants one as well. But that's another story I'll probably spring on Alan in the next 3 months.......

Purchased a Fiesta Automatic for my wife from Jennings Ford in Stockton on Tees from a guy called Marcus. I'm in retail also so know how sales work and don't like to be pushed. Marcus found what I was looking for and we reached a deal which suited us both with no haggling required. Marcus went out of his way to make sure I got what I wanted for the price I wanted to pay, he even gave me a loan car to use until my had been made ready as I had just sold my car and my other one was off the road. Great guy, great company very happy all around.

Listened to what I wanted and offered a perfect deal for me. No pressure and relaxed atmosphere.

After a long try and from very far Jennings offer´s me the solution.
Serious, quick, simple and not expensive!

competitve prices and very helpful staff

The experience I had while purchasing my New Ford Kuga at Jennings could not have been better, the professional attitude from all staff that i dealt with was second to none.

We had started looking at 8 on a saturday morning , getting more and more frustrated with the young ' knowledgable' salesman types,telling us what was best for us;by mid afternoon it was a pleasure to be given space and time to discuss,by ourselves, the cars on offer at jennings;it certainly made our minds up.

We were looked after by craig, he was helpful, and seemed honest and trustworthy, there was no pushy sales talk or trying to con us by lying about availability of cars (which we have experienced). Everything was dealt with professionally and competently even thd issue we had with our own trade in car. Great dealership and we would reccomend them to anyone looking for a new car, and of course you cant go far wrong with mazda quality.

this is the first time I have used Jennings what a great service I am getting of them , Jill at Stockton Jennings motability has turned into a friend in stead of a rep of motability, that lass will put herself out and do any thing to help out you cant get any better.

I visited the garage on Saturday to test drive a fiesta. Bob showed us the car and explained our options to us, we drove the car and we asked for some time to think about it. We had also arranged to drive another car with another garage later that day (a Citroen). After driving the Citroen I rang bob to ask if I could drive the Fiesta again on Sunday morning. Bob arranged this. After driving the car a second time my mind was made up & on Monday I paid my deposit and arranged a date to pick up the car. Bob is a good salesman he explained our options clearly, was courteous at all times. By comparison one of your Salesmen at Arnold Clark lost Ford a sale at that branch as he was rude & dismissive (he was called Ronnie). My only criticism would be that the car only came with 10 litres of petrol. I think given the amount I spent half or even a full tank would have been more appropriate.

Good customer realtions and trouble free delivery
Had two sales people dealing with the purchase..

As above option

Excellent customer experience - What a refreshing change!!

All dealt with with very high standards very professional

The most courtious salesman you have at Jennings Mazda is Andrew Ditton. He was very polite to my wife and myself when I telephoned making enquires about the car, when we came to the showroom to see it and look around it also on the test drive. Because of him we bought it. He made arrangements for it to be serviced and valeted and they would ring us on Thursday or Friday when it was ready. Unfortunately for us (but not for him) he was going on paternity leave. On Friday lunchtime I got a rude phone call from someone called Adam asking why I hadn't been to pick the car up. I said I had been waiting for them telling me it's ready. He then replied it's been ready since Wednesday I thought you weren't coming for it. The way we were treated by your staff that afternoon made sure I will not be going to Jennings Mazda again. It was the same when my daughter took the spare key for the old car on Saturday after work, no one wanted to know. I hope Andrew gets the commission for this sale as the others aren't worth it. I've dealt with the Jennings Ford dealership in the past and have nothing but praise for David Singh so was hoping for similar service this time. Unfortunately not.

We dealt with Alan at the garage in Darlington, and were very impressed by his knowledge of the vehicles, how helpful he was, and most of all how he didn't try to push us into a sale like most car salesmen! He was friendly throughout our purchase and we wouldn't hesitate in returning to Alan for our next car purchase.

My decision was simple I went back to Paul Pellegrino from Jennings Dunston who even remembered me from my focus 3 years ago so I was impressed yet again so when it came time to choose my next motobility car in has no hesitation again he made it so simple. I would not hesitate to recommend him to anyone. He is an asset to your company so thank you

The purchase of our Fiesta from Jennings couldn't have been smoother. Excellent friendly service throughout.

Paul was very friendly and knew what he was doing which was fantastic as the transition was very smooth. He was easy going and able to tackle any situation without complaint. I would recommend Paul to any of my friends.

Due to strike action in Belgium the delivery date was put back though Bob our salesman kept us up to date. Everything was explained really well and the car is spot on

Really fast, reliable, Ford OEM quality.
Personal thanks to Dave for the excellent job!

Received the car as agreed and on time.
The service received in the garage was friendly, professional and knowledgeable.

Item arrived promptly, fitted in about 10 seconds.........Happy man !......excellent service.

Decided to buy a Fiesta Zetec on Wednesday, saw Paul Nixon @ Jenning Ford in teesside & took possesion of a brand new 13 plate car on Saturday. Very professional service and I would recommend it!

Easy site to us
very quick delivery
Correct part
Fitted in no time