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Review by Greg Madigan2 years ago
Worst experience ever, don’t shop here. I wish I’d read reviews beforehand.
After visiting the showroom in October 2018, I was taken in by the smooth talking owner. I explained that my bathroom was completely empty, ready for tiling and installation. After a site visit and a quote I
paid 50% upfront with a promise that bathroom would be installed before Christmas. Empty promises seem to roll off their tongues. It’s now March 2019, I’ve had two full days work from them, amounting to 4m of copper water pipe and 2m of plastic drain pipe being installed. I’ve still an empty bathroom and only half the goods I paid for. After several more promised start dates they now refuse to give me the rest of the goods I’ve paid for. If I could include a picture here it would show how bad they are. They’ve taken the money but I doubt I’ll ever see workers or goods from them. I’m currently looking for plumbers and tilers to complete the job. Beware of smooth talkers and query where the glowing reviews come from.
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Review by Happy Chappy3 years ago
Felt I better leave a review to maybe save others from being inconvenienced.
I ordered and paid for a bathroom and tiles from these guys with a promise that they would supply within 10 days. It took months for them to fulfil the order, leaving me in a very difficult position with my builders. My main concern was the lies they continually told to me The two Stevens who run the place are completely unreliable. The company still owes me money, but after numerous phone calls and promises from them, Ive never received it... and I dont expect to see it.
I was contacted today by another customer who saw another of my reviews. She told me an apparent horror story about this company. So, be warned. Their nicey nicey patter disappeared once they had my money. At one point I found the owner quite intimidating.
Their products are a reasonable quality, are Chinese and can be bought elsewhere much cheaper.
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