Fantastic start to finish. They were helpful in the shop without being pushy. They offered all the info needed to help us decide and checked it was in stock. They gave a delivery date which was adhered to, even with a preliminary phone call to confirm. The furniture is as good as we had hoped. Second time we have used this company and would highly recommend.
Review by Ramblersretreat Skuljicak2 weeks ago
This was our second purchase from JB
Great choice. Great staff. Very good quality at very reasonable prices.
Fantastic delivery service.
Review by Jecci Banigoos2 weeks ago
Would have given five star rating if not for the warehouse having "misplaced" our order. However, the communication from the Newcastle branch and loan of an alternative sofa, were first class service.
Review by MaxDroid1 month ago
I ordered the cocoon and I had left it a bit late, but asked if it could possibly be delivered before my husbands birthday. I was told that they would do their best, and I was so pleased it arrived on time as promised. Excellent customer service.
Review by Garbutt1 month ago
We had a great experience when we went and viewed the huge range of furniture. We were given an appointment and when we arrived we were shown around and given a very in depth overview of all the furniture we were interested in. As it was very difficult to order any garden furniture from various companies as most were out of stock, we were really pleased that JB Furniture did have some in stock for delivery the following Saturday. Once ordered it arrived early the next Saturday as promised. Overall this company had many choices and I would reccomend a visit to their showroom for a more professional service. Thanks for everything.
Review by Lifeguard Knaudt1 month ago
Very polite service , kept fully informed about stock and delivery , excellent price .
Review by Bauermann1 month ago
This is a beautiful set, I purchased it last year and only used a couple of times. We stored it in our garage well and took it out for the first time a couple of weeks ago when we had the good weather. Unfortunately I noticed that in places on the corner sofa the maze ratten furniture has discoloured, now maze ratten promise this dose not happen. I emailed Jb furniture included images and they were fast to respond saying they would contact maze ratten direct, there response is they will
Great when I’ve had this set less then a year and only used a couple of times. My advice is if your purchase and your unlucky that something goes wrong with your set, just know maze ratten will do nothing about it or give you any explanation as to why your set has discoloured in places.
JB Furniture offered me a £30 refund which I have declined as I feel that after spending £1499 on this set it
Is not good enough. All they can come up with is this has never happened to anyone else, well my concern is not with other people’s garden sets, it’s with mine.
Review by Genaah1 month ago
Helpful friendly staff. Fast delivery. Overall excellent service.
Review by Drisya1 month ago
good, prompt delivery
Review by LindaKrause1 month ago
Ordered 8am , Arrived next day perfect!
Review by Callys1 month ago
second purchase from JB this month,You don't do this if the 1st was not good.They also use their own delivery guy who was very caring in how he handled the items(important to me. I don't like returning goods damaged in transit through rough treatment by the courier) A well deserver 5 stars.
Review by LaChania1 month ago
Very impressed with the whole service. So much so we have been back and bought a dining set.🙂
Review by Hight1 month ago
Only part of the suite was delivered. 2 chairs were missing. Delivery driver not particularly concerned.
Review by Conise2 months ago
Helpful staff, furniture delivered in good condition when promised. Would certainly buy from them again.
Review by Bafford2 months ago
First class service, quality product and speedy delivery
Review by Jhertz2 months ago
First class service from JB Furniture. Good selection of products at the showroom combined with friendly, helpfull advice from Diane during our visit. This was then reinforced with prompt and timely delivery of our furniture. We have now been using it in our garden for the past week and it is top quality. We could recommend this company highly enough. We will definitely be using them again in the future. Thanks for everything JB Furniture.
Review by Jeremyvan2 months ago
Great service and products.
Review by OtherAnimeGuy Adderson2 months ago
Excellent service from start to finish and the suite of furniture we bought was First class. Spent quite a while researching and comparing but just kept coming back to JB....would highly recommend and not hesitate to give them 5 stars!!
Review by Wellszee Steuxner2 months ago
Pleased to have been able to use a local firm to buy garden furniture during the lockdown. Great service and all arrived when expected.
Review by Mashkhas Azhar2 months ago
Great service both online and in person. Good communication regarding delivery.
Review by Marfisia2 months ago
first time I have bought from this store but no problems at all
Review by Aminreza2 months ago
Excellent service and excellent quality highly recommend
Our reviews are aggregated from multiple sources to give you the best overview about jbfurniture.net.
JB Furniture can trace its origins back to 1870 when its former company was founded on the very same site from which it operates the Wakefield showroom today. Back then, John Burdekin (hence JB) manufactured baskets for the bustling textile trade, but over 140 years on, things have changed... JB now retails cane, garden & lloyd loom furniture from three stores - Wakefield, Newcastle & Macclesfield. Given our heritage, it is natural that we specialise in rattan furniture and our staff can draw on well over a century of knowledge to supply you with exactly what you are looking for. We boast a massive selection of conservatory and orangery furniture and an equally huge display of rattan, teak & aluminium garden furniture that would complement any home or overseas property and can be used outside all year round. We also have a large display of distinguished dining ranges with an abundance of matching accessories ideal for use throughout the home.