I never received my items. It would appear this company has gone down the route of taking people’s money and not sending there items. Don’t use this company your items will not arrive
Review by TommyJuppFace5 months ago
Where do I start???? I have been a loyal customer with Jayswax for well over 2 years now and have probably spent in the excess of over £400 within that time. Last time I ordered car cleaning products the delivery time was about a week. On 2nd March I placed another order which still hasn't arrived. I have chased the issue with an answer last Monday stating that the waxes was made to order which wasn't stated on there website. I asked for my money back through a message on Facebook which wasn't replied too. I am now claiming my money back through my bank and now going to be using another company which look after their customers. Poor customer service which state on the top of there website saying delivery 3 working days.
Review by Aspedfered Nejnic6 months ago
never received goods. scam!!!!!!!!!!!!! don't buy anything . they dont answer email and have no nr to call SCAM!!!!!! STAY AWAY lost my £ unbeleivable
Review by AndyKA6 months ago
Still waiting for my wow application pass.bloody RIP off.
Review by BlueSDiceS7 months ago
Great items the ceramic wax is so easy to use and remove
Review by Pickleitious8 months ago
My friend has been waiting 2 weeks now for an order, he has been messaging them to little/no reply. Been commenting on their facebook page to see if anyone else has experienced this and all they have been doing is deleting the comments so it doesn't make them look bad i suppose, and have now been removed from commenting on posts. The after sales with these people is terrible. Still not receiving any updates of the order. Just be careful if you order with these people and it doesn't come on the specific date it says, be ready to not get any help tracking it down.
Review by Layia10 months ago
Customer service bad ,you will never know ur order is shipped or not until you receive. They update their Facebook all the times,but don't reply ur inquery
Review by Tadey11 months ago
Almost whole order that was sent was wrong some contact with Jason but then ignored until I set up a case on pay pal! Had I not have paid via PayPal I think I would have lost my money
Review by OUTDesigns1 year ago
Exactly the same as the other reviewers....money taken immediately, goods never supplied, emails totally ignored. Am going through Credit Card company to make a claimback, and will be reporting to Trading Standards, and possibly to Police, as fraudsters.
Review by Shoal1 year ago
Ordered, never received a dispatch note or replies to my emails. Shocking
Review by Chiebuka Wycech1 year ago
Fraudster, takes your money but doesn't send out the goods. Avoid at all costs, im now £50 out of pocket.
Review by Jaunne Grinder1 year ago
VERY BAD COMPANY. WILL TAKE YOUR MONEY AND DELIVER NOTHING! Order place on the 3rd April, money taken from me straight away. Email received confirming my order.........a week passed with no delivery. Checked website and no number to call and no clear way of speaking to someone or making contact to check status of order. 4 emails sent over the following 2 weeks asking for an update and no response to any of them! 3 weeks and still no order, found the on FB contacted them. Finally a response, but just to say they are tracking my parcel. Repeated that it has been so long I just want a refund, asked for my PayPal details, which I gave them, and still no refund received. Now a month down the line and still nothing! Although I placed a small order no company should be allowed to operate and be so unprofessional and just rob people of money and not provide a service! VERY BAD CUSTOMER SERVICE, SUGGEST AVOID AT ALL COSTS. WILL TAKE YOUR MONEY AND RUN! Will be reporting them to trading standards for very appalling business practises! Should have a minus star rating for experience level because do not even deserve 1 star!
Review by Priscyla1 year ago
Placed an order nothing received , emailed and contacted on Facebook no response , no contact number to call anywhere . I am going to have to go through pay pal to try and reclaim my money
Review by KundeG Zirlin1 year ago
Absolute joke. Ordered products, no communication. Been over 3 weeks and nothing. Email and phone numbers do not work. Eventually mailed me back on ebay. Tried to tell me he had not recieved my order! Scammer avoid!
Review by Turtl1 year ago
Should have researched the company first as it’s normal for me to avoid any online seller that doesn’t publish a telephone number. Mine is identical to the other reviews, placed an order after receiving an inducement to a discounted offer, made payment then........nothing! No emailed confirmation, no shipping details, no receipt, no tracking info but they definitely took my money! After a week with no delivery checked my JaysWax account which showed ‘processing’. Contacted the company the only way possible by email requesting an update but have had no reply to my 3 emails. Disappointing that organisations like this exist, it’s a sloppy, unprofessional and ultimately fruitless exercise in business. Really JaysWax should pack up, get a 9 to 5 and stop wasting people’s time.
Review by Hymax1 year ago
Ordered, never received the products. Zero response to emails. Had to get my money back via PayPal who where not able to get any response from them either!
Review by Shanger2 years ago
Brilliant products , shine is unreal, really easy to use and silky smooth finish, completely effortless but so rewarding .will buy again 110%!!
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