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Review by Mark DiRollo1 year ago
On Feb. 27th 2019 I purchased a JASONIC JLS-ES500 electric toothbrush. I received a JLS-ES700 but didn't realize that I had been sent something different than what I thought I was purchasing. Now, almost a year later, I find that the replacement toothbrush heads for either the ES700 or the ES500 are no longer available. I contacted both Jay's Products (the seller of both models) as well as Brad's Deals (the promoter of the item at the time) and both companies have refused to help. In other words, I was sold an obsolete or soon-to-be-obsolete product and neither company seems to care. It is these types of short-sighted, avaricious 'grab the money and run' business practices that alienate a customer for good. And to generate such ill will for a purchase of under $30 adds insult to injury. Less than a year later I have an otherwise like-new electronic toothbrush (which I like a lot by the way) that is now useless. Thanks Brad's Deals and Jay's Products for ripping me and untold other consumers off!
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