We collate all the best reviews from around the Internet so you can view them in one place
Review by Tammy A.1 month ago
Jauce has a great selection of hard to find items at great prices.
BTW the fees are not hidden. Just read about them before buying!
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Review by philip a.2 months ago
Do not use this site. They have a ton of extra fees and slam you with shipping costs. Stay away just use Ebay japan or Ebay.
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Review by wildbloomswild4 months ago
Do not trust this site, they rack up charges without telling you and do not professionally ship items. They also charge you immensely to ship and pack it so that items will get caught in customs. Not helpful and have lies on their site.
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Review by Avoid J.5 months ago
BEWARE!
How this company is able to trade legally is astounding.
You will...
- Be mislead.
- Discover the hidden charges that lurk behind every single transaction. Be it: depositing money, charges on bidding for items, charges for winning items, processing and anything else they can stitch you up with before the monstrous hidden import charges.
- You WILL pay 3 x what your final winning price for an item is. Win an auction for 10,000 Yen - You'll pay 30,000 with these charges.
- Have the worst customer service imaginable.
- Rather than attempt to correct an issue, they will STEAL money from you. As it stands after having an issue with this company and trying to sort it out amicably and fairly, they closed my account with 15,000 Yen in it. It's theft.
I'm escalating my case with them. Do yourselves a favour and DO NOT USE this company.
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Review by Michael Z.5 months ago
They are very misleading and charge a LOT for their unnecessary services. They will not help you with importing at all, and will actually encourage you to bulk ship which ends up costing you. Find your goods elsewhere! I bought a used item from them and by the time it got here, cost me hundreds more than had I bought it new. They were rude, and completely unhelpful throughout the whole process. They charged several hundred dollars just for their own service, which was nothing the seller couldn't do, like on eBay.
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Review by Taur R.6 months ago
Used exactly twice, and they lost the second item in Japan and didn't provide any reasonable way to recover it. I'm glad it wasn't extremely expensive. 50% rate of failure is absolutely terrible. I'd rather pay $700 and fly to Japan to ship things myself than use this service.
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Review by Gareth J.6 months ago
Excellent value, rapid shipment and excellent packing. Standard is always high. Recommended. I have used the service for over a year on a regular basis and never had cause to complain.
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Review by mattis b.6 months ago
During the last year i used jauce frequently and i am very satisfied with the service.
Never had a problem. Can really recommend it.
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Review by D M.7 months ago
Great process, best packing and shipping on the planet. Fees are fair. Great for finding antique parts.
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Review by Wolfgang S.7 months ago
I know Jauce.com many years now and never had trobules with this guys. Doesn't matter if i bhought a wooden box with whisky bottles inside or a vcr recorder, everything arrived in perfect shape.
Thank you very much
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Review by Artur I.7 months ago
I wanted a Japan-exclusive collector's edition of a game not available in North America.
The package arrived in perfect state, no problems at all.
The only thing that I wish they would change is to have more information about the expected final price, but it was still about 100$ cheaper than buying from eBay scalpers, so I'm still happy.
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Review by J F.7 months ago
Jauce.com is an awesome website. Good service, detailed information and tracking - from winning bid to shipping good follow up.
Thank you Japan
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Review by Bonny S.7 months ago
I've been using Jauce for a few years now.
Typically the items I buy are fairly delicate and require careful handling.
Jauce have always packaged my items perfectly with the upmost care. I could never fault them for that.
Shipping estimates have always been realistic too with items turning up when they said they would.
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Review by Gary J.7 months ago
The Jauce service is exceptional, they are informative and very helpful, and alway eager to assist with questions or assistance. I've tried others, none are even close to the Jauce service. It simply could not be any better. Thank you! A+++++
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Review by ALFRED B.7 months ago
I have been a customer of Jauce for over 4 years and have never experienced a problem. All prints whether shipped flat or framed with glass have arrived with no damage. Their packaging and shipping is superb!
Art Dealer in Texas
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Review by Jan C.7 months ago
Thanks a lot - as stated, very fast delivered and perfectly packed!
I've purchased items from Jauce.com before, and everytime it has been a privilige to buy from a company that you can trust!!
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Review by Ian B.7 months ago
What a great service, from bidding, winning and receiving.
Yes the hidden costs are a pain, but to get and receive items from Japan, half way round the world is worth it.
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Review by Eric C.7 months ago
I have done 2 big orders of items through Jauce to the usa and both times the items were packed so well it's almost like an art. The way they package and arrange the items into the box is with the utmost care and consideration for any fragile item. I highly recommend their services.
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Review by Michael W.7 months ago
The Jauce integration with Yahoo Japan auctions is excellent and allows sniper bidding. The process of bidding, winning, paying, and shipping is easy. The shipping is fast and the packing is excellent. Someone complained that there are hidden costs but all of the costs are clearly spelled out on the Jauce website. I will use Jauce again!
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Review by JOHN V.7 months ago
amazing friendly customer service , very nice answers, packing is great, super fast service....great new items like buying on credit and so....much more better system than ebay. you can only buy if you have money in your basket. With ebay theres no buyer seller safe methode...JAUCE IS THE BEST EVER WORLDWIDE.
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Review by Lan N.7 months ago
I got respond very quickly and well explain. All the items was wrapped carefully in a huge box.
Too many fees and tax add up from 25-30% on top of the auction but it worth the buy.
I am quite satisfy with Jauce
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Review by MJboj Musselburgh7 months ago
Item URL: l576881375
Reliable shipping and packing service for international customers - recommended.
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Review by Atomstew Jashi7 months ago
A great way to buy auction goods from Japan. Service was excellent and shipping was very well done.
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Review by Ddiggity7 months ago
several packing with jauce
never dissapointed for the moment everything come in a good shape
fast shipping
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Review by Tommy G.7 months ago
After using this website for years and years now, I'm quite happy with it, they always try to sort problems out when they happen. This website also is wonderful for getting rare CDs and LPs at rather cheap prices most of the times !! The only bad thing is that they declare exactly the sum spent, which may cause customs taxes, especially when using EMS as shipping method, you'd rather use SAL instead and no more than 6900 yens to avoid taxes. Anyway, thanx for existing !!
