We Had a very good vacation. Akazora is a very pleasant place and clean, we are very happy with the appartment and the staff was very nice and helpful. Good location near shops, restaurants and the shuttle stop just next to Akazora. We will come back to Niseko.
Review by Shiren1 week ago
Very good service was provided starting from enquiry to the end of the trip.
Review by Chythra1 week ago
helpful Followed up and clarified any queries
Review by Mooole Hofstaetter1 week ago
Japan ski experience made everything easy. There was plenty of choice of accomodation and there was always someone answering my emails and were very helpful with everything from transport to equipment hire. We have used them before and will do so again. Thanks Japan ski experience.
Review by Spankie2 weeks ago
Japan Ski Experience took the worries out of travelling somewhere we had never been. Booking accommodation and answering constant questions was an ease and very instant. Highly recommended. Would use the team again for sure.
Review by CustomerStjohnread3 weeks ago
We had few issues and all were resolved quickly. It was one of our best holidays, thx
Review by Feliciadee3 weeks ago
everything went very smoothly from booking to arriving and departing. any issues were resolved quickly- we were issued with 10 lift passes we hadn't requested or paid for and once informed they were collected the next day, an electrical fault was inspected within an hour of us reporting it. staff at the office were helpful and friendly all pick ups arrived promptly accomodation was clean and housekeeping were very unobtrusive
Review by Edui3 weeks ago
Every thing was arranged and organised when we got to the hotel. Japan Ski Experience went the extra mile to arrange with our hotel to book restaurants. And the customer service during the whole process was great.
Review by Superstar3 weeks ago
The attention to detail, friendly customer service and excellent quality in terms of service, accommodation, and equipment, were very much appreciated.
Review by Santrail3 weeks ago
we made so many changes through the process, and JSE is very helpful throughout
Review by Kahui3 weeks ago
Good communication and online portal
Review by Butlin Ravenscroft3 weeks ago
Quick response to queries. About to offer options.
Review by Zebop3 weeks ago
From booking to the end of the trip, Japan Ski Experience was extremely helpful, very quick responses. The whole trip was hassle free.
Review by Arneeka1 month ago
The staff answered all of my questions in the lead up to my trip. The property that we stayed at was exceptional
Review by Bahubali1 month ago
The team at Japan Ski Experience are extremely helpful and reactive to requests, they assisted my family in all matters of arrangements and also our queries during our trip.
Review by Chinchu1 month ago
The booking of the trip was made so easy with the assistance of Japan Ski Experience, accommodation was excellent and close to all Hirafu has to offer. Transfers were efficient and on time,
Review by ParadiseBird Le1 month ago
The service, the quick Email replies and Mr Koi, our chalet manager - made everything simple and fuss free - and our ski holiday enjoyable
Review by Bhajana1 month ago
Good services and people there are very friendly.
Review by Ansumana1 month ago
Very good service all the way
Review by Erling Svendsen1 month ago
They are very helpful and everything went very well.
Review by NicM Redarahmane1 month ago
Early bird discount, well arrangement,very responsive, accurate transport services. I sincerely recommend.
Review by Xinglong1 month ago
Quick responses, great prices.
Review by Jiameng1 month ago
Simple and effective!
Review by EileenJ1 month ago
All services booked as promised, and accommodation was great. Can recommend Phoenix Hotel for quality of services.
Review by Joweli1 month ago
We had a wonderful time and every detail was taken care of. Thank you so much!