Excellent service and assistance, consistently over many years !
Review by Fahian Bradahaw2 months ago
Prompt replies and very helpful to fulfill our requirements
Review by Pmanc3 months ago
Very good service
Review by Elee4 months ago
The online website was not very user friendly however the people that I would communicate with were excellent. They were all very polite and helpful.
Review by Steelo4 months ago
Ease of booking with facilities available from one place. Great for first time visitors
Review by Pinkadot4 months ago
Fantastic service. They fulfill all my requests. Great experience with Japan Ski Experience. Definitely come back next year with them.
Review by Cuomu4 months ago
Clear information regarding transfers. Quick responses to questions.
Review by Karandeep Morys4 months ago
The service was great. Makes your ski holiday a lot more comfortable and easier
Review by Bafford4 months ago
Pick ups were helpful as was arranging pre-paid lift and rentals.
Review by GrandmaSue Jamfrey5 months ago
I was pretty skeptical about Japan Ski Experience at first, I searched for days to see if it was a scam of some kind. I took a leap of faith and booked my first ski trip to Japan through them. Ben and Yuka were extremely diligent with their responses and never took more than a day to get back to me and answer any question I had (and I had a lot). Even after all of this I was still a littttttle unsure on our way to Japan. After we spent two exhausting days traveling from Honolulu to Osaka to Sapporo and finally to Niseko, Ben was literally there to meet us the moment we stepped of the bus to take us to our hotel. I think the first thing I said to him was "Oh my god you're a real person!" Long story short, they are excellent at what they do and I would absolutely recommend them to anyone looking to book a trip to Niseko with ease and peace of mind. Thank you everyone at Japan Ski Experience for helping to make my first trip to Japan a truly unforgettable experience!
Review by Umaya Retta5 months ago
Excellent service. Quick response to enquires. Easy experience. Thanks very much.
Review by PurpleRain5 months ago
The responses to our questions were extremely prompt and reliable.
Review by Franchester5 months ago
Very responsive team and well-informed team who made the booking process easy
Review by Inspecteur NeedavageBurnett5 months ago
Very convenient service to see quotes for multiple places that match criteria and quite responsive to answering questions.
Review by Zelyxx5 months ago
It is always a pleasure to deal with japan Ski Experience. Service is thorough, informative and efficient always offering up the best options
Review by Hojrak5 months ago
We used Japan Ski Experience (JSE) to book a skiing holiday in Hakuba Japan. The beauty of using JSE is that a lot of items can be booked and there is only one sheet to reference so expenses are quite clear. Coupons provided for room and ski reservations were accepted without difficulty. Pre-holiday communication was straight forward with responses coming immediately. Some people may think that the requirement of a deposit upon booking and paying for the complete vacation a couple of months in advance is a minor inconvenience given that in many cases one can simply pay upon finish of the holiday. But we had a great holiday! I recommend their service.
Review by Giralda5 months ago
Great service as always. See you again next year.
Review by Codriver5 months ago
The service provided by Ai Tomizawa was really good in answering my questions and organising our ski experience. Our accommodation in Hakuba at Hakuba Grand Apartments was excellent (lovely, large, well equipped 2 bedroom apartment, very well located walking distance to ski lifts). The manager Dave (and his assistant Takami?) were really helpful and it was so convenient to have them drive us around in their own shuttle. The lift passes and ski hire all worked very smoothly. The Snow Monkey tour with our American guide (John?) was really great. Thankyou!
Review by Ngiap Sukha5 months ago
It was so easy to communicate with Japan ski experience, they answered every question I had! I also was so happy with our accommodation, it was very modern and clean 😁
Review by BrianLeidolph Dayer5 months ago
Proactive reply on emails. Very helpful and professional.
Review by StayNaturalAB5 months ago
Very quick response time
Review by AliciaK5 months ago
Japan Ski Experience were so helpful in the planning and execution of our trip to Niseko! The accommodation was great and people were very friendly. We will definitely be coming back!
Review by Shomari5 months ago
Japan experience was attentive and typically responded to our needs in a short timeframe
Review by Liusadh6 months ago
amazing house..very clean... comfortable... so warm house.. driving the car to Hirafu just 5 mins only. I love the house so much!!
Review by Donece Alsahli6 months ago
Every query was answered promptly and all our itinerary and hire went without a hitch