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Review by GEMA5 months ago
Really poor customer service. Ensure you do not do any mistake when buying in their web or they will make sure you pay for it, even though it does not have any cost on them to solve it. In my case, I bough shelves from Montana free that was called “sort Jade”. In the web picture it looked black and it was green 🤦♀️ Well they of course exchanged for the black one, but they were asking for 500 dkk for the shipment (normally free when you spend above 3000 dkk). It is their own company shipping truck that they use to come to Copenhagen once a week with other shipping items, so what cost for them to exchange mine??? I really regret buying in that place, even though I was disappointed and shared my opinion, they will keep stubborn on that silly decision.
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Jacobsen Plus is rated 5.0 based on
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