I have been using Jacks Small Engines for several years, lately customer service has gone south. The website how list everything as in stock or "in stock in two week". Its deceptive marketing at best. Last couple order took several weeks to arrive. Last order arrived with broken parts after waiting three weeks for them to arrive. When I called for RMA was told I would have to pay for shipping return and my initial shipping fees wouldn't be refunded. So I paid nearly $20 to wait for three weeks for broken parts to return. Stay away Jacks Small Engines,105 Industry Lane, Forest Hill, MD 21050 no longer cares about its customers.
Review by Jkdelisa Hughlock5 years ago
They supplied me with parts for a 30 year old engine. They shipped immediately and all the parts were just what I needed.
Review by Munhbat Derrow7 years ago
popular site for parts and supplies
Review by Sarahanne9 years ago
Nice site, found through Google. Prices are not bad @ all.
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West Jarrettsville Road 1745