Jacada Travel organized an amazing trip to Sicily for my wife and me. The hotels were all perfect (especially the Belmond Villa Sant'Andrea in Taormina), the guides were both informative and engaging, and the suggested activities were interesting and fun (particularly the horseback riding on a wine tour and cooking class in Syracuse).
Review by ChristyW1 month ago
Hanna was very flexible in creating various potential itineraries for us and we had a fantastic trip! All of our guides except one were excellent and Jacada gave us a discount on that excursion. I would definitely use them again!
Review by Szendike1 month ago
Every step of the trip was carefully recommended and planned. A best in class travel experience.
Review by Sllim Marzouq1 month ago
Everything was done for us and ready to go. It made our trip with four kids easy!
Review by Tiernanc1 month ago
Great experience from our initial contact with Byron until we returned to South Carolina. Exceptional in every way. We spent some time planning this adventure and were not disappointed. Lodges were first class and our guides/rangers on safari were knowledgable and made every effort make our safari enjoyable. Would highly recommend Byron Thomas and Jacada. We stayed 23 days and next time will stay longer. Marsha and Bill
Review by Weena1 month ago
Great experience. the trip was organised in an excellent way. Everything was great. Really pleased.
Review by Sagit1 month ago
Hanna at Jacada planned a dream vacation in Italy and France for our family. She thought of every detail to make our trip special - phenomenal tour guides and experiences, reliable and safe drivers, great restaurant recommendations from Michele, and gorgeous hotels in perfect locations. We felt so pampered and didn’t have to worry about a thing. I highly recommend Jacada!
Review by Xenix1 month ago
We decided to go to Ecuador last minute. Jacob put together an amazing trip in no time, fulfilling all expectations. Perfect choice of lodges and cruise, the guides were outstanding. Transfers between Quito, Mashpi, the Galapagos and the Amazon were very well organized. I would definitely use their services again! Thanks Jacob and the #jacadatribe!
Review by Cathster1 month ago
We could not have been more pleased with the expertise provided by Tess and the Jacada team in the planning of our trip to South Africa. Tess took the time to listen to the type of experiences we wanted to have, the sights that we wanted to see, and then shared with us her extensive experience in making suggestions for additional elements to include on the trip. Prior to the trip, a detailed backgrounder on each of the cities and countries we were to visit was mailed to us, as well as a finalized itinerary (which was tweaked a few times over the 18 month planning period!). With the exception of one resort, each of the properties we stayed at met or exceeded our expectations, with Tess having briefed each property that we were celebrating our 30th wedding anniversary - such a nice and personalized touch! Where we did run into an issue, the staff manning the 24 hour emergency contact line were extremely helpful in working towards resolving the issue, including following up directly with the resort management. In addition, all the small logistical items ran like clockwork - our drivers was always waiting to meet us as scheduled, the vehicles were clean and well maintained, and the airport arrival staff were also always easily visible and very helpful. We can not say enough good things about our guide in Cape Town - Russell was absolutely fantastic, and the two days we spent with him were highly entertaining, as well as extremely informative. In addition, Justin and the team at the Dulini River Lodge were outstanding - literally every want or wish we had was taken care of, combined with a surprise celebratory private dinner! Thank you so much, Tess, for pulling together a once in a lifetime African experience for us.
Review by MissAC2 months ago
Excellent service, hotel selections and guides. Top notch in every way
Review by Wangeli2 months ago
We selected Jacada after completing an on line search for a travel firm that we thought would meet our needs for a trip to South Africa. For the year prior to our departure Jacada attended to all of our logistical needs very professionally and thoroughly. However, we still did not know what to expect when we arrived in Capetown, South Africa. Suffice it to say we were overwhelmed with their service which started with us being the first passengers met at the airport by a Jacada representative as we deplaned. As we continued our journey from Capetown to the Winelands to Sabi Sands game reserve and finally Tongabezi, Zambia we felt as though we were receiving attention only meant for royalty. All the people working with or for Jacada were polite, pleasant and professional. We did not have to worry about a thing. Plus, the hotels/lodges we stayed at were first class and all the meals we were served were absolutely delicious. Additionally, the guides we had at all of our locations were extremely knowledgeable, courteous and fun. We cannot say enough positive things about our experience with Jacada.
Review by Renaly2 months ago
We’re very experienced travelers but this was our first time in Iceland. Jacada and their Icelandic affiliate delivered a fantastic 5 day experience. Our guide Siggi was among the best we have had on any trip. As a mountaineer he read the weather in exceptional ways and redesigned our itinerary on the fly to minimize the impact of the wind and the rain. He was personable and informed.
We chose to not go ultra luxury in hotels. It was a good trade off since we spent long days with experiences as long as the daylight lasted.
Overall, smiles all day every day! Kudos to Jacada and Siggi for a job exceptionally well done.
Review by Jacobleslie Irctc2 months ago
Jacada Travel provides the market contemporary travel itineraries and arrangements for a new generation of holiday makers, who are tired of big groups, crowd of tourists and at your own pace leisures. Of coz, the wine and food aspects enhance the travel itinerary a lot. THANKS to the team of experienced travellers behind in planning all these trips.
Review by Paradise2 months ago
Jacada made our entire trip worry free and exceeded all our expectations. From the minute we booked the trip we felt we were catered to and special. I would not hesitate to go with Jacada for another trip like this.
Review by Reshin Kalinka2 months ago
When you are going somewhere for an adventure it is important to have access to someone who has been there before. Jacada makes a concerted effort to understand your expectations and tailors the program to almost ensure you will not be disappointed. If getting it right is important to you, they bring value to the table.
Review by Amadi2 months ago
Byron planned an amazing 12 day trip to South Africa for my family. We traveled to four different places and everything was coordinated perfectly. Additionally, all the lodges and hotels were great as were the tour guides.
Byron was also extremely responsive when we had questions both before and during the trip.
We highly recommend Byron!
Review by Paricia Gabeline2 months ago
We were really happy with our entire trip and the guides and their pride in their countries. Everything that we booked to visit was perfect and so interesting. No complaints and only compliments.
Review by CKibbey2 months ago
I just returned from a fabulous trip to Iceland (Aug. 2019). Jacada put together an amazing itinerary and provided me with guides who were exceptional. I traveled with my sister and, though our interests were different at times, our guides - especially Petur - managed to satisfy us both. From start to finish, including the preparation that Jacada helped us with pre-trip, we couldn't be more appreciative. This trip turned out so well that I fully intend to recommend Jacada to others. What we saw and experienced has given us memories that will last for a lifetime.
Review by Dynisty2 months ago
Working with Jacada Travel was a very wise decision in planning our trip to Peru and Machu Picchu. From the moment I made the first call to Jacada I had no doubt that the trip would be planned down to the last detail. It was indeed a luxury vacation. All hotels, guides and restaurants were of the highest standard. The attention to detail is not to be underestimated. We never worried about anything from the moment we left home. The meet and greet at the airport, guides and drivers were always on time and very helpful. We were never left wondering who was picking us up and what the plan was. All we had to do was show up and enjoy the sites and experiences. Everything was taken care of; detailed itinerary, boarding passes, entrance fees, luggage handling, etc. This was the trip I was hoping for and there was not one thing I would change.
I have taken three trips with Jacada, all luxury vacations and each one was just that - luxury of the highest standard. I recently heard someone say that travel is an investment in memories. They could not be more right. And Jacada made that happen. I am in the planning stages of a fourth Jacada trip and could not be happier.
Review by Chewbokeh2 months ago
Keith, Gloria and the rest of their team could not possibly have done anything more to make our Vietnam/Cambodia trip more incredible. Everyone and every place knew our food ticks, my birthday and so very much more I can’t list them all. There was not a bad meal, guide tour or hotel. We cannot recommend them more highly, if there were ten stars they would have it. We will definitely use them again in the future.
Review by Harleemaaa2 months ago
This was the first time using a travel company to plan and book an international vacation and after our incredible experience, I can say that Jacada is the only way to travel. Every transfer was seamless from the start of the trip to our departure day. The guides were extremely knowledgeable, plus the fact that we were alone on all our tours was worth every penny.
During our trip to Peru, we hiked the Inca Trail and that by far was the highlight of our trip. Juan Carlos and the entire trekking team full supported us along the 4 day hike. And the meals....wow!!
My husband and I both said that we have never been able to connect with a country more than we did on this trip. Jacada had a way of showing you the country from a different perspective so that you can connect on a deeper level. This was our first trip with them and won't be our last.
Review by Bafford2 months ago
Just a great experience from beginning to end. It was worth every penny.
Review by Shamush2 months ago
Jacada's reps were helpful, flexible, and knowledgeable. We had wonderful experiences traveling through Costa Rica and Iceland via Jacada. I highly recommend the company!
Review by Mekemeke Nagah2 months ago
Very impressed with level of service received through out the process of planning our trip and while traveling. The tours and the guides were phenomenal - would not change a thing! Highly recommend - we will certainly use Jacada again and again!!