Did not deliver my £177.49 order. I have tried repeatedly to get a refund to no avail. I raised an incident to Consumer Direct, Wales and a case was initiated - but this led nowhere. In the end I gave up. Iwantpants is a front for a fraudster.
Review by Kolo Derrow1 year ago
I return one pair of pants on my own expenses and the refund it's still nowhere
Review by NurseHealer2 years ago
I placed an order on 2/12/16 and am still awaiting delivery, i have had no response to emails requesting an update,very disappointing service. This is a real shame as i have used them in the past and had no problem.
Review by Janker Shihan3 years ago
Although I got a big discount on my order, I still spent a significant amount which has been deducted from my account with absolutely no attempt made to dispatch my order.
I would understand if it was placed a week before Christmas but I made my purchase in November!
Emails sent, no reply.
Would not recommend.
Review by Purichaya Tsikas3 years ago
Ordered 4 pairs of shorts. money taken, but nothing delivered. No one to speak too, and terrible e-mail response.
Review by Alexsandre3 years ago
Placed an order nearly a month ago and no signs of it being delivered. The website says it has been dispatched but still no delivery. I have contacted customer service twice now through two different email addresses and haven't received a reply on the situation. I've ordered previously from the site before and haven't had an issue until now.
Review by Devaraju5 years ago
They send the products very quickly and deal with enquiries effectively. Have used many times,
Review by Khawaja5 years ago
This company take your money and don't send the product. They don't answer emails or the phone, so basically just keep your money for as long as they possible can do. Currently having to try and get my money back through PayPal. Avoid this company!
Review by Raymin Birlie5 years ago
2 orders placed over the weekend with 2 delivery charges, great products arrived in a timely manner but in one package. Would have been 5 stars had the overcharge not happened
Review by Hcmrw5 years ago
Great price for the product and great delivery times. 5 stars!
Review by Kumpel5 years ago
Ordering via website was easy, and order was processed and items were despatched promptly. Product quality is excellent, and as a special offer, the value was good.
Review by Jelco Nichele5 years ago
Excellent deals for some of the best brands. Got my trunks very cheap. The products arrived very quickly and very reliable service. Definitely recommend
Review by Mujahidah5 years ago
Very happy with my new Bill Grundy's! Very comfy!
Review by Setema Achtner5 years ago
Ordered multiple time. Always fast with distribution & delivery. Quality products.
Review by Fanicia5 years ago
Had an email saying '40% off', went to their site via my iPhone and two days later had exactly what I wanted. Quick, easy, cheaper than anyone else - great site and service.
Review by Raakel5 years ago
Ordered on Monday.. received top quality goods on Tuesday.. excellent
Review by MissBadger Pupalaigyte5 years ago
Ordered Sunday and arrived on Tuesday. Brilliant.
Review by Nannystaff5 years ago
Listen mate If you want new pants this is the place :-)
Review by Skintrade5 years ago
Love buying boxers from I want pants for my fella he looks so good in them. Just wish they had more of a range as they seem pretty low lately. Ain't stopping me from buying though
Review by Godboldtw Hartzfeld5 years ago
I placed an order three weeks ago and the money has gone out of my bank and still no sign. I have emailed iwantpants and had no reply. I feel that this is unacceptable.
Review by Venkatrao Chilt5 years ago
I've made a few online orders from iwantpants.com and have always been happy with my stuff. They always have offers on the go and the save 40% offer a few weeks back when i ordered saved me £26.
Review by Langa5 years ago
I ordered some garments from them and when they were washed for the first time it was clear the product was defective. I've tried on no less than four occasions to make contact with this company and have not received any response. It's a shame as they do have some good products but their customer service is atrocious.
Review by Bigdawgdoug5 years ago
After very poor service last year. I was wary about trying this company even with new owners. But happy with this order, would have bought more if the stock was there.