Good to relate the theory to a practical situation at hand in the case study and then reviewing I was really impressed with the customer support team follow up
Review by Demettra Bourgouin5 months ago
IvyExec gives off a bad vibe.
Recently, they have done some webinars, etc. that get high rankings.
Several times a year, they get complaints about charges that were not authorized on people's credit cards.
Also, a deep web search owner Elena Bajic has a bad reputation as a self-serving person and a workplace bully, despite her open professions towards having family, pets and general philanthropy.
On the Better Business Bureau, they have a current rating of "F" and are not allowed to register because they have too many infractions.
Something just does not seem right about them.
Review by Gordillo7 months ago
Very rude customer service.
If you look carefully at review sites, they have a lot of decoy sites, even with the word "Scam" to trick Google, etc. into having them at the top.
The owner, Elena Bajic, has a reputation among the New York crowd as someone who never had Wall Street experience, yet is trying to make money from other's experience. From speaking to people who worked at her company, she is seen as a bully.
Review by Craigk Hawrylec8 months ago
The person was knowledgeable and gave me some great pointers and things I can do to make my resume better. I did not use any other service and hence cannot comment.
Review by Pinguin8 months ago
I was directed to the job application, uploaded a CV and required my credit card with the process to go ahead, what's wrong with this company?
Review by Mejnun Boncey1 year ago
I've attended several of the webinars (and regularly read the articles) and have always found them highly valuable for older professionals such as myself.
Review by Gonan2 years ago
I had a very large project and the Ivy Exec team and RJ went above and beyond my expectations recruiting hard-to-reach respondents for my Market Research study. I needed 15 high-caliber business professionals in the insurance industry and they were the only vendors who were able to assist me. RJ went above and beyond making sure I had no concerns when the deadline was approaching and sure enough, they delivered. His Project Management team (I believe her name was Aleksandra) sent me daily reports of qualified respondents and always made sure all my needs were met. The project was a huge success and we have worked on several projects together since. I highly recommend RJ and his team for all of your recruitment needs. Especially hard to reach, c-suite executives.
Review by Myrriam2 years ago
My first time working with IvyExec and we had a challenging project on our hands and they worked on the project for a month and a half to get it done. They came up with solutions, was patient with the process and truly enjoyed partnering with them. Looking forward to our next project together. Great work all around Aleks and Mirjana.
Review by Rinkoo2 years ago
I had the distinct pleasure of meeting with Lillie-Marie Lamar today and she was an absolute pleasure to speak with. Her feedback was genuine and helpful. It's clear her objective is to listen to your concerns and offer the best help and advice she can. I'm so glad I had the opportunity to meet her.
Review by JamesBragg Gridier2 years ago
The communication was open and the team was flexible as our needed changed. They were able to provide what we needed so we could close our study. Huge help!
Review by ICanSeeInTheDark2 years ago
Great interaction with Ivy Exec - sharp folks, very client and delivery focused. We were hoping to source a bit more expert interviews overall, and there was a mix-up with the payment process with one of the Experts, which led to the Expert not providing part within the deadline of the agreed insights, but I hope the payment was sorted out in the end. Thanks to Hanna and the team for supporting us!
Review by Louellyn Kweepeer3 years ago
I think Nii was probably the best person I could have spoken to. He was very professional and took the time to discuss what I would like for the next stage of my career. Then, he used that to tailor my resume using language that would catch the attention of recruiters. This was great help!
Review by Neveah3 years ago
Nii Ato was super helpful at my career crossroad by providing me with actionable advice for both big and small picture steps I need to take.
Review by Sobrinho3 years ago
Signing up for a free membership? Beware that your card auto charges after the short few days grace period--and you won't get a refund after 7 days. Just a scam to get a yearly fee charged automatically!! Go check out their reviews on yelp or the complaints on BBB-they all tell the same story. Their positive reviews are suspiciously too good when the BBB and yelp say otherwise.
Review by Wildechaya3 years ago
My service rep was polite, considerate and listened to my issue, then solved my problem. I felt very good.
Review by Arafat3 years ago
Kevin called back promptly and was very professional and courteous. One of the better customer service experiences I've had.
Review by Jewe Ytreland3 years ago
I was paired with a Career Advisor who took the time to review my resume and gave me relevant, specific tips to improve my resume along with some examples. I was also invited to schedule a follow-up appointment after making the suggested changes to make sure that the changes fully show my skills and experience. The career advisor also listened to my current situation and suggested other job searching methods such as connecting with alumni through LinkedIn. Overall an excellent experience.
Review by Rhydell3 years ago
I missed my free trial cancellation date, but because I was w/in 7 days Kevin was kind enough to issue a refund. He reiterated that they send out email reminders prior to the cancel date, and this is true - to a point. It would be much more effective if the message was TITLED "Your Free Trial is about to expire", versus "Are You Making the Most of Your Free Trial?", with the cancellation reminder included at the bottom. Regardless, I do very much appreciate the courtesy of a refund.
Review by Gahr3 years ago
Reached out to Kevin for help with my account. Went his voicemail asked me to leave a message, I did, never expecting to get a call back. Not only did Kevin get right back to me, I missed his first call, had to call him again and he called me right back! He was great to work with and quickly addressed my concerns.
Review by JBLabrador3 years ago
Kevin M Ko surprised me with his attention at Ivy Exec. It counts as some of the best attentions ever here in the US. Kudos to Ivy team not only for the service itself but also for the people who attends clients inquires. All the best! Highly recommended.
Review by Biola3 years ago
I define exceptional customer service as: what I received to day when I called and left a voicemail message before normal business hours. I received a phone call and a message from Kevin providing with a call back # or instructions on how to reach the support department online. That only exceeded my expectations for the customer service he continued to provided. Kevin continued to deliver above where the standards and level of service I thought I was going to receive as reasonably normal, but they were exceptional! Good Listening skills, patience and good understanding of my concerns. He demonstrate the ability to research the matter and correct the errors. I was extremely please with his ability to interact and keep the conversation positive well producing a positive solution to a negation situation. Great job!
Review by Odyssefs Grecula3 years ago
Excellent customer service to not only cancel my subscription without hassle, but also to reimburse me for the most recent charge, as I have obtained a new job starting 1/6/2016, and the charge to my Amex for your service was on 1/22/2016. I'm very grateful for the refund, and the customer service rep was courteous, friendly and very helpful. Thanks for your service!
Review by Crystl3 years ago
Very, very cooperative in canceling subscription.
Review by Gissell3 years ago
Ivy Exec has been a useful resource, with information about careers and opportunities. I recently participated in a survey with them, and I was impressed with the thoroughness of it. The questions were meaningful, and there was a follow-up call from an actual person! This definitely lends credibility to their output. When I had a question about the process, they were responsive and answered my questions.
Review by RAYZzz3 years ago
The person I spoke with, Kevin, was helpful, kind, and, responsive. He handled my cancellation professionally and to my liking. I really like the service, but I got a job - he is keeping my basic membership so I can continue reading materials you send out. Keep up the great work! Thank you for all you do.
Our reviews are aggregated from multiple sources to give you the best overview about ivyexec.com.
About
Ivy Exec provides career resources to help executives advance their careers ??? from a mentorship network of industry leaders, to senior level jobs, and career advice on everything from personal branding to interviewing.
Contact
49 W38th Street, Floor 12A
New York
10016
United States
