I paid $200 on her website for a 12 week meal and exercise plan. I completed all of the necessary paperwork with correct answers to ensure she customize a meal plan that would be suitable for me. The turn around time from when she got my cash, my complete packets with photos until I got my meal plan was about 2 days. The problem was that she gave me a 2 week meal plan that consisted of eating the EXACT same 6 meals/snacks a day for 14 days before she would change the diet. I immediately complained.
Since I had technically only been made available to 1 week’s supply of diet, I should be refund for the remaining 11. She and Paypal and my bank said no because it is intangible. SO I then requested her to give me my remaining 11 weeks and I would do the diet on my own, she said it didn't work that way. After begging and pleading with her, paypal and my bank, I have NO DIET or $200. I just want to be fair. Refund me $150 for the 2 weeks wasted and the generic exercises you sent me. This is not fair. You have ignored all contact from me. I just want most of my money back please!!!
Resolution Sought: Out of the $200 it covered a 12 week meal plan. I only received 1 week. I spoke with Ms Jone 7/30/2014 & she said “Best Regards” in getting my money back.. This is more than fair and send it back through paypal please or mail me a check. I have the transcript from Paypal and My bank denying my refund because it is an intangible item and I authorize the charge. After the 3 months of begging and submitting paperwork, I really want my full refund of $200 at this point
I paid via Paypal with my checking account. A BIG NO NO!!! Never do that. Always use a credit card so you can dispute it.
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2355 Skint Chestnut Dr.