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Review by Honeyez3 years ago
After ordering one particular product and receiving a completely different product, I contacted ITSpot to notify them of the error. I was advised that the product I did receive performed the same function as what I had ordered.
Luckily I Googled this information before opening the products. I had been given the WRONG information by their extremely incompetent sales team... When politely I called them to confirm that this information was incorrect, they were extremely rude and did not acknowledge their mistake, nor could they confirm a full refund, and when I defended my situation, I wad repeatedly hung up on! They then proceeded to insist that an opened product would not be refunded... THANK YOU GOOGLE!
Still awaiting confirmation on refunds. I may very well lose $2,000 through ITSpot and I am horrified.
STAY AWAY FROM THEM!!
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