FRAUD! FRAUD! FRAUD!
Warning! Don't join It's Just Lunch!
They are the biggest fraud on this planet.
Here is my story.
i joined their service in Nov 2019 and sales girl really talked me into this. She convinced to join It's Just Lunch! for a 12 months 24 dates package. They will talk to you very nicely before you join them. Sweet talkers. i am a victim of that. So what they do is they will give you a match maker after you join. i was given a match maker very first day of joining. When i talked to the match maker i came to know Sales girl and match maker don't even match on their thinking, i was like damn i got screwed i paid already and now i am stuck. it is a lot of money. i paid 4000$. then i called this sales lady and i said this is what your matchmaker is saying and you told me something else about your process of picking matches. One more thing they have no online systems, so there is your RED flag. Anyways i said i wanna cancel my services and refund me my money. Sales lady said give me one more chance and i will fix it, i will give another match maker, she again convinced me. this all was communicated through emails, i have all email conversations. then i was given famous match maker Vanessa. Now this match maker will appear only once a month or only when i call her or do a follow up. Anyways i got first match after almost 2 months, Guess what that match person was no where close to what i was told about her, i felt like they planted that person, Fraud, another RED flag. then i called Vanessa and said please don't repeat the same thing, i am looking for someone serious. She said just go out and have fun on dates, i was like what the hell, i can have fun without even joining It's Just Lunch! i wanna meet someone like minded. i am highly educated and i want someone similar. i paid lot of money for this and i want quality dates.
one more thing 12 months ,24 dates package , that means atleast 2 dates per month or more, this was the promise done by sales lady.
Vanessa said no it is only 1 date per month, i said i don't see that anywhere in the contract. She said it is there in the contract, i said show me where it is, call me, lets do a facetime. guess what she was wrong and she never wanted to do facetime. Another Red Flag.
i asked Vanessa to give me a call for 5 mins every friday just to discuss what is going on with my profile and what she did for my potential matches. guess what one month passed She disappeared. Sales lady also disappeared, no longer with It's Just Lunch! RED FLAG!
i said this is not what i expected and i want my money back.
GUYS PLEASE DON'T JOIN It's Just Lunch! DON'T SPEND 4000$ . they are not worth it. Once you join they will treat you like trash.
i sent an email to It's Just Lunch! CEO, Her name is Melissa Brown, i sent all these details to her, She had her VP's call me and discuss my case, i explained my case and i clearly said i want my money back. As per their contract i am not eligible for refund, well i was also not eligible to get horrible services , who will pay for that?
These people don't care about their customers.
RED FLAGS all around, please don't join It's Just Lunch!
i have all the email communications with me.
Review by DanGrennan6 months ago
Buyer beware. I was contacted a sale person who was aggressive and should have set off red flags to me. The price was $3,000 which I did not like, and I said I would have to research It's Just Lunch. The sales person did not like this and became more aggressive. I said I would only buy if there were criteria of my matches met and the sales lady agreed. There is then a waiting period of one month before they will do anything which should have been another red flag. Once they have your money, they want to put you on hold for one month to make sure you cannot get your money back. The match for me did not match the verbal agreement and I knew right away It's Just Lunch Only wanted my money and did nothing more than other dating web sites that do computer matching. Paying $60 for a traditional web site, you will do better than paying $3,000. I immediately put up a dispute. I am part of class action lawsuit against It's Just Lunch for this is a company that does not care about the service they provide, they only want your money. Do not waste your time and especially your money.
Review by Jmams7 months ago
I signed up almost 5 months ago and I was promised 6 dates that matched my criteria. I went on 2 dates because the "dating coach" begged me to be open minded even though neither person met my criteria. The sales people will strong arm you into paying a HUGE fee to join and then totally drop you. I have called, emailed (several people in the company) and cannot even get a response from anyone. Unfortunately, they have my money and have disappeared. One of the dates I went on was not even a member. He told me that someone called him randomly and was sent my photo to go on a date. The lack of professionalism, lack of integrity as well as customer service it appalling! Plus, they are down right liars. BEWARE!!! I highly recommend to stay away from these thieves! They currently have settled a huge class action lawsuit and I am getting in touch with an attorney to sue them as well!
Review by Fumihisa1 year ago
I was disappointed with Just Lunch. Their customer service lacks compassion and a detachment with their customers. It’s a clinal approach to a very personal situation in the life of a single person.
Review by Görgülü3 years ago
Poor customer service. I served them. Worked on their time frame, their availability. I'm west coast, they were east coast. They no showed on scheduled calls and had no interest in making a match. I met two people in eight months. A total scam and waste of time and money. DON'T DO IT!
Review by Mazenhasan3 years ago
Blew $1200 for nothing. They were really bad BEFORE the lawsuit.
Tried Plenty of Fish and met my sweetheart. We are happily married with a beautiful baby.
Review by Siânie4 years ago
I signed up for IJL about 5 months ago because the individual I talked with made the whole process seem much better than online dating. I 100% trusted what was being told to me and really had high expectations for the entire process and was looking forward to dating through them.
My first match that was sent to me never responded back. I didn't think anything of it and agreed to go with the next person they had matched me with. The date was almost one of the worst dates I had ever been on. He was an absolute jerk, didn't stand to greet me, didn't know how to hold a conversation, ate like a pig, just horrible. I was so disappointed with the first date. However, I put it behind me and was excited for the next match to come along.
The second match ended leaving the country before we could go on our date. The third match was a gentleman who didn't meet any of my interests and had a child. Even though it wasn't what I was wanting I went on the date as I am suppose to be working with real matchmakers here they probably know better. During this date the guy was very friendly; however, he discussed his past relationships, his suicide attempt, weapons he has at his house, etc. and completely freaked me out.
My fourth match ended up being rescheduled multiple times and then he became unavailable to date. My fifth match stood me up at the restaurant. I waited for 30 minutes and then finally left without him showing up or providing any notice of being late or unable to arrive.
My entire experience so far has been an absolute nightmare and has been as bad if not worse than online dating. I had a very lengthy discussion with the dating expert about my interests, who I am, what I am looking for, etc. before going on any date. I would think with this information that I would be set up with individuals that actually matched my interests. From the dates that I have went on I don't feel like IJL has actually listened to what I am interested in, my hobbies, etc. For example: I mentioned I would like to go horseback riding sometime even though my first encounter with horses terrified me. I also mentioned I only wanted to date someone with a child if we had a LOT in common. The date which had a child our only common interest was horseback riding. I DON'T even know if I like it or could even do it. I was terrified just being around horses the one time! Lastly, every time I talk with the matchmaker I am asked to change my main preferences such as race, education, etc. I don't feel like I should be asked to change my major preferences just because they can't do their job. If my preferences were an issue then that should have been made clear at the beginning before I signed up!
Every single person that signs up is suppose to go through a face-to-face interview. This interview goes over what should be discussed on a date, how to act, etc. They attempt to make sure everyone is prepared and ready to act appropriate on a date. Therefore, I was 100% shocked by the experiences I have had on the dates. Discussing prior relationships, guns, being arrested, etc. is a complete NO on first dates. Again, I feel like IJL doesn't really know the people they have taken money from. They are clearly just interested in collecting income and not looking out for the best interests of the members who have signed up to find someone.
The cost of the 6 month program I signed up for was a big investment and it has been no better than online dating. With online dating I could have at least spared myself from meeting with these gentlemen as I would have spotted the issues prior to meeting up. I 100% regret signing up and will never recommend this to anyone!!!!! I have one more date left and honestly at this time am not looking forward to it at all.
Just want everyone to get a real picture prior to spending a ton of money for IJL!
Review by Cornelyn5 years ago
It's Just Lunch worked OK for me but didn't meet the love of my life. Cheap introductory deal but more expensive later.
Review by Juakeyta7 years ago
I signed up with two matchmaking companies this year and the two agencies were night and day different. I'm having a very positive experience with Cupid's Coach, and not so good with It's Just Lunch. I'm here in Southern CA and the IJL matchmakers are all in Florida. They've never met me and they just seem to be throwing me together with just anyone.
Review by Ljudmilla8 years ago
They took my money and asked me what I wanted in my dates. I said thin and trim, that's about all, just thin and trim. All my dates were fat. I told them I was not happy and wanted a refund. "HA HA HA, NO you can't have a refund, we'll just send you out with more [fat] dates." Horribly expensive and not much better than speed dating, which is only $30.
Review by Carriemo Abiva10 years ago
It has been a complete waste of money and time. It so expensive! If you sign up for a long-term membership remember they only have to set you up on 5 dates. They will sell you a great picture of what they will do for you and then you could be like me forced to meet up with a date that you would rather run and hide from. Oh ya! There are some weird and very unattractive people out there and if you sign up with It's Just Lunch you could be exposed to having a date with them!
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801 East Hallandale Beach Boulevard