If you're wondering how to cancel an auto renewing subscription, going through their tech support isn't very helpful, however I did find out some things after looking at the wondershare support center.
iSkysoft uses avangate to handle their orders. Your payment method is saved with them. You can look up your order by searching the email/card that you used for the order.
You can create a free account to delete the subscription and payment information. I received a confirmation email from isksoft confirming that I cancelled the yearly renewal.
Hope this helps
Review by Carliff9 months ago
SCAM. Takes your money for god knows what service.
Review by Ibam1 year ago
I purchased the filmora video editor last year and I have just been charged for a second year when no where in the payment process did I agree to yearly payments. customer service is completely ignoring my emails and requests and conveniently there is no phone number to call and actually talk to a real person about this. The whole thing is a scam to trick people into unknowingly paying yearly payments to this company. I am going to contact paypal to try and get my money back however i'm sure that my money has just been stolen. If you have purchased this please cancel your recurring payment in paypal and if you haven't purchased this DONT!
Review by Romas Dabbing1 year ago
Awesome site!!! I got the BEST video editor here!!!
Review by Asy1 year ago
Won’t allow you to cancel a subscription will auto charge you without permission. Their forms for Support doesn’t work at all. No contact number. DO NOT TRUST.
Review by Kreate1 year ago
Do not buy the license unless you are keeping the same operating system. I had windows and switched to Mac, now I must buy the Mac version to continue using. The software is very slow and antiquated. The quality of the program does not support the cost.
Review by Maevegmom Murlasits1 year ago
So fu.cking tired of companies which make you download "Free software" that is fu.cking useless unless you purchase license. At least be upfront about the product being paid (there's nothing wrong with that)
Review by Manbear Jermar2 years ago
I downloaded Wondershare Filmora video editor paid for the one year license. Needed to record my computer screen for a work project and that function does not work at all...even though they advertise it. The only option they give me through their customer service portal is to email and start a ticket...its a very tedious process... they are not at all accommodating to the purchaser. So an appointment is set for 1/22/18, I do everything asked of me on my end and they stood me up....
I will never deal with Iskysoft again.
Review by Lakshyam2 years ago
I bought their latest version of PDF Editor Pro software and it didn't work. I've used their PDF Editor Pro software for years and always had good performance. I contacted ISKYSOFT for support and they emailed me a new copy that also didn't work. After 3 or 4 more discussions, I asked for a refund until such time as their software worked. They insisted my issue was closed and didn't issue me a refund. I had to get my credit card company to reverse the charge. After recommending these people to everyone I know with 5 stars, I'd not recommend them any more
Review by Skylyr2 years ago
It is annoying though that you have a pop up to ignore it you must write a review.
Review by Lisaob3 years ago
it's really 5 star service I like it
Review by Tarani Rembach3 years ago
it's great and easy to use.
Review by APhelan3 years ago
I've bought a few audio/video software from Iskysoft and I am very pleased with them. The technical support is fantastic.
Review by Ambilotti3 years ago
I have made a couple of vids with this and they are clean lag free.The editing options is great as I can chose out of a wide range of editing options.I would definitely recommend this.
Review by Noee3 years ago
And honestly I don't think they will
Review by Xhiliola3 years ago
I absolutely love my iSkysoft video downloader. It's quick and efficient to the T each and every single time.
Review by AAshish Guittar3 years ago
great for finding out about companies and how good they are
Review by Jariyah3 years ago
i have converted many videos using your software . It is fast and convenient and easy to use. I am satisfied with your product
Review by Bafford Verrone3 years ago
This is about the media converter, it so excellent!
Review by LotusJ3 years ago
No problems and bugs. Best company!
Review by Sheeraa Chrun3 years ago
Hi Everyone, This is Sam and i am gonna tell you only one thing regarding Iskysoft Products as i have already use 1 product and having great experience with it. So i wanna just say that it's truly remarkable to have a software product like Slideshow Maker for Window an Amazing!!! Product I love it and always recommend it to all of my dear friends and family members and off-course you too. I am pretty sure you will love Iskysoft Lovely Products.
Review by Menn3 years ago
Been looking for a while to an easy to use system that covers so many formats for both Mac and Windows. Exceptionally easy to use system - would recommend to anyone.
Review by Zaahir3 years ago
I luv iskysoft ya know
Review by Cockrum Wallmeyer3 years ago
It is a great tool and very practical and easy to work with.No complicated procedures.I did recommend it to our It manager but he is little slow in deciding so I use I in my own capacity and I love it. already told all my friends about it