Iskysoft Reviews

They don't honour their upgrade offers

This product is still been sold on their website. however if you put a DVD in you computer an offer for an upgrade to ultimate for $15 is shown, but when you click on it you have to pay full price.

I contacted their support. Samantha said "Sorry to say iSkysoft Video Converter is not maintained anymore. So this ad on the product is not true. Please be subject to the website information and price."

after 3 hours of very slow processs(52% completiotion) i tried other aviable software, which did complete scan in betweeen 2-3 hours to 100% completition, and there was even free limited free option to recover, instead charging me for single file.
So my question now is do i buy 1year license from iskysoft ? Or will pay bit more and get software which works better and will stay with me more than a year ?

Followed the instructions on their website for the windows recovery - purchased the lifetime license.
Apart for the credit card transaction going of my card, i have not received the e-mail that they say you will receive ?

Seems like this company is really a rip-off !!!!!!

They seem to have scammed $49 off me ^^

Seems like they just slow, received the key and trying recovery - let's hope it works....

Not sure how to rate them Paid for DVD Creator but it won't install and the form for tech (or any other) support has a bug and won't work and there's no other way to contact them. It wont accept my licenced email and registration code. Says invalid or suchlike. Have typed it in and also cut and pasted it. Same problem. Immensly frustrating. If anyone from Skysoft is reading this, I get an autofill when trying to fill in product name. Trustpilot wont let me paste it here as it looks like a link.

PLEASE contact me! My order number was B0R909195LY442343B

I purchased iSkysoft Phone Transfer to backup Blackberry Priv, but it confuses it with Samsung and has never been able to connect with PC. Technical service has tried several times, but each time the process of connecting freezes at 20%. Now tech service asks to take control of my PC, but I rarely allow such exposure, certainly not with tech services based outside of USA. Every interaction has been professional (4 Stars), but I have too much personal and professional data on PC and Android Blackberry. If only Blackberry had not switched to Google, ...

I searched for "how to crop a video in movie maker" (Windows Movie Maker) and they said that what i need to do is to download different editing software called Filmora.

I CAME HERE NOT FOR AN ADVERT

Edited: Other user ratings suggest, that the WOT reviews have been done by bots, so if only the ratings with comments were counted, than the score would be about 35 or so.
Also added the "Ads / pop-ups" category and disagreed with "Good site", and lowered my rating a bit (from yellow to yellow), and set the child rating to 0, even though the person typing this is actually 11 yo. Deal with it.

DO NOT BUY! Product does not work and the company does not help.

The only reason I am giving them 2 stars instead of 1 is that they did eventually give me a refund and they responded politely to my emails. But the product simply does not work and the support team did not provide any technical support at all. 2 stars is generous.

This non-functional product cost me a great deal of time, which is worth much more than the product.

I bought iSkysoft iMedia converter deluxe for Mac a few days ago. It simply does not work. It is apparent that the company never tested it. It *looks* like it works, and it seems to run pretty fast, but it refuses to actually write anything to disc.

I tried various workarounds, such as trying to burn to disc the files that it created for a disc, but that doesn't work either.

Their refund policy (not something you see when first buy the product) claims that all features are enabled in the free trial version but that is simply not true! The trial version does not write to disc, so you can't try it! This is disingenuous at best on their part.

I contacted customer service and they suggested I try iSkysoft DVD creator. This does not work either. It appears to be the same thing as Wondershare DVD creator. I puts a huge ugly logo all over your video and has full blast random noise instead of the actual sound, so it is completely useless. Perhaps that's because it's the free trial version but they did not give me a key. Anyway it's a terrible product if the trial version is so awful, I would never buy anything who trial version was that bad.

I asked customer service numerous times to tell me how to make the iMedia Converter actually *WORK* to convert video to DVD and write it to disc, and they never gave me an answer. Perhaps they just don't know.

Finally I got them to give me a refund. I may be lucky in that regard, but I also gave them some pressure. And they wanted to allow themselves 12 days to issue a refund! Funny how they take your money instantly for something that doesn't work.

Eventually I bought Roxio Toast Titanium 16, which is only for Mac. It's $60 at Amazon, about the same as this useless program. Toast works pretty well, with some issues. Roxio issues updates, which help, and they have phone support. Roxio is not perfect but it works pretty well and it appears to be the only game in town for Macs.

For PCs, you're out of luck with Toast. But there are other Roxio programs, and there is Nero, which you can get for $20.

iSkysoft needs to either dramatically improve their product quality and support immediately or simply go out of business. It's that simple.

I purchased the iSkySoft Studio slideshow maker for Windows. I am a teacher and it was for an end-of year slideshow for the entire 4th grade student body. At first, I didn't realize that the trial version had a watermark. I had already spend 3 hours inputting photos, so regrettably purchased the $40 version. I then purchased $20 of iTunes music, only to find the music would loop after the songs finished. I had videos playing in the slideshow with music overtop--not a good combination. I find myself pretty tech-savvy and my husband is a programmer; but neither of us could for the life of us figure out how to fix our music issues. I had to play the videos without the sound and let the music I put into it play. I searched online and on their website, but didn't find any help. Unfortunately because the slideshow presentation was soon, I didn't have time to email customer service for an answer. I did email them to get a refund as I was highly dissatisfied with the program. They refused to give me a refund because they said the program worked (they gave me instructions on how to fix the sound). I was a project manager and learned that if the customer can't figure out how to work it than your program has an issue. There is no 30 day money back guarantee and if you are dissatisfied with the product you purchase, you may not get your money back, unless they see it worthy. I would not recommend their company or this product.

This has been a nightmare to use. If you try to change the quality from 'standard' to 'best performance,' it will become unable to function properly. It is very touchy. You make one move incorrectly and you are forced to start all the way over. It also has a hard time reading the DVD for burning and I know it isn't my computer's fault because it shows up on every other software and the desktop. I don't like this at all. On top of that, the company hasn't been very responsive or helpful with my issues.

I decided to try iSkysoft Video Editor. I was hesitant, wondering whether to trust the company, but reviews seemed all positive, so I went ahead and tried the trial version of the software. Only later did I realize that iSkysoft is just one of the names associated with the Wondershare brand (why so many names? I suspect their older brands have gotten a bad name, so they need new names), and the software they install behaves like malware, not actually uninstalling everything when the software is un-installed, and leaving hidden background processes running all the time on the system, which can't be easily removed. Then it turns out that the positive review site (stupid me) was the same iSkysoft web site, and of course they only post positive reviews. As a result, I don't trust them.