If only I could rate it a zero !!! (goose egg, nada, nill, nothing, 0) !!!
I ordered a tree of life pocket watch and was delivered a complete different item!
Customer service was UN-responsive.
Buyer BEWARE !!!!
Next Day: Made contact with customer service. Seems like it may be resolved. When actual item ordered item is received, I'll be glad to update this review to reflect that.
Review by Amanda Self1 year ago
Thank you customer support is amazing, thank you very much, you are the best.
Review by Marhu1 year ago
The purchase was received as expected in great condition.
Very happy with the product
Review by AnneMMH2 years ago
It was a great experience . In fact they called from Dublin to confirm the personalization on our plaque. They went above & beyond to make our order a pleasant experience & I would definitely order from them again .
Review by Michellesiegeler2 years ago
Wonderful experience, item was received sooner than predicted.
Review by Toita2 years ago
I ordered a table runner which possibly was not in stock. There was an additional week in its delivery which happened to coincide with an additional order I placed after my original order. I received a refund of part of my shipping expense because the two orders were able to be combined. Great communication, beautiful table runner and great packaging!!! I was recently in Dublin and visited this shop. I wanted additional items since then and ordered online. I would definitely recommend purchasing from this company.
Review by Matabai Lingiah2 years ago
Very helpful in an error i made with ordering my sweatshirt and pendant. They contacted me and made me aware of this before processing my order. Thank u David
Review by Ivetka2 years ago
I bought the Diamond Claddagh ring for my wife 50th.... she loves it
Review by Nicnak2 years ago
Irishshop.com is a wonderful store with excellent products and customer service! They took a return with no questions asked! I really enjoyed talkig to David. What a nice man!
Review by Ropn Frankenbery2 years ago
Absolutely beautiful rings and with expedited shipping I received them in time for my wife's 60th birthday. Very solid feel and sized perfectly. I will definitely be doing business with the Irish Shop again.
Review by Newrod2 years ago
Great experience, everything I ordered (jewelry) looks great, have gotten several compliments already, I will be ordering again, highly recommend Irishshop
Review by RHenry2 years ago
Thank you for such a beautiful gift for my granddaughter I know she will love it
Review by ThatGuyAndi2 years ago
I had a very pleasing experience dealing with IrishShop.com. I was having a problem viewing the item I wanted and it was late in the sale date available. Customer service was able to fix my problem and extended the sale date for me to place my order. Also I couldn't be happier with the product that I purchased.
Review by Mrsazure2 years ago
Well pleased with quality, price, delivery and willingness to step outside the specs to accommodate special request for customizing to meet customer request.
Review by Jelema2 years ago
I ordered earrings for my wedding in March 2018. Actually on St Patrick's day! My fiancé is 100% Irish. So I want to add little hints of Ireland and some traditions so I thought jewelery would be one way to do that. So I googled Irish stuff and found this website. The earrings are absolutely beautiful! No issues at all. And they arrived as indicated which was I think a week. Packaging was adorable! I may order the matching necklace now, but definitely am going to order earrings and cufflinks for the Bridal party. I also love the personalized champagne glasses, something else I will order for our wedding. I am hooked! Thank you!
Review by Liccy2 years ago
VERY EASY TO DEAL WITH....HAPPY WITH MY PURCHASE
Review by Saino2 years ago
I've ordered several gifts over the years and been very happy with each purchase.
Their Irish Santas are so beautifully made, I have 3! The personalized bibs, baby booties, birth and christening frames made unforgettable gifts. My favorite is the white, ruffled bottom, shamrock decorated, onesie! My granddaughter looked so adorable I went back and purchased the next two sizes as she grew! Each item was made from high quality fabrics and arrived on time. I made a mistake on an order and customer service was so pleasant and helpful! After writing this review I have the urge to check out the site again now!
Review by Trailgal2 years ago
I ordered a high quality product for a reasonable price! It was an excellent gift for my loved one.
Review by Bunf Derrow2 years ago
I bought a men's necklace, the family crest. I wanted both my family name and my mother's maiden name on either side. It turned out great.
Review by Bafford Hølck2 years ago
My earrings -the stud broke off and it's going to cost $95 to have the jeweler repair it. Can you help me?
Review by HTalevski2 years ago
Awesome artistry. I love it; it fits perfectly, too!!!!
Review by Quinci Danilovas2 years ago
Customer service was good when placing the order but I ordered two rings, exactly the same to make a ring guard out of my mom's engagement ring after she passed. The rings weren't identical in the way that the craftmanship on one was not as good as the other. I can only tell myself and others that they were "handmade" instead of machine made and that is why they are different. I don't want to go to the hassle of returning them to Ireland so I will keep them and not dwell on the faulty ring. I like the fact that they are actually from Ireland because we are Irish, just wish quality control had looked at them a little closer before shipping.
Review by JBeechem2 years ago
They bend over backwards to make things right and they go even further when it was my fault. not once but two times they corrected my errors; and the value and quality of the merchandise was excellent; plus my wife loves her ring, thanks again - john
Review by Jadgie2 years ago
Excellent customer service. I found IrishShop.com on-line to help my mom find a unique gift for my Aunt and Uncle's 50th anniversary. I found a wonderful plaque that could be personalized. I called to place the oder over the phone because I wanted to make sure it could be prepared (personalized) and shipped in time for the anticipated party. They were very helpful and diligent with my request and the item was prepared and delivered on time. They were thrilled with the wonderful gift.
Review by Josphine Mulady2 years ago
Great service. Easy to navigate even from another country.