Irish Parcels Reviews

Please please avoid at all costs. I am taking the time to warn customers so they don't get ripped off. 19 days and still not delivered for a delivery I paid for 1 to 2 days and every day the excuse changes with never a solution offered. The rudest consultants in the world, but they don't care. These websites are to help you avoid the same treatment.

Picked up as scheduled and delivered next working in Ireland. Fantastic service that I'll definitely be using again.

Excellent service!
Friendly helpful staff!!

Excellent service from collection to delivery.

Great service, competitive pricing, Excellent

Booked and paid for the collection of a parcel from the UK.(80x80x40)
The next morning I had to ring their office to get the labels sent.
At the end of that day when the parcel should have been picked up, i get an email saying their system shouldn’t have allowed me to book the parcel as it was too big for the courier to collect. Instead of trying to get an alternative courier to Honour their contract they simply cancelled it, leaving me without a courier I’d already paid for. Be aware, under their terms and conditions they can cancel a contract at any time. They are not a courier company, they are a booking agent and an absolute joke of a company. They have no idea what customer service is. When I complained to their representative he told me their system had taken bookings it shouldn’t have several times that weekend. As if that made it alright. Do yourself a favor, if you value your parcel go directly to the courier companies.
Will never use again
Typical of your brand of customer service to blame the customer. This review was posted yesterday. It takes several days for Trustpilot to verify a review, but they will verify it as I have all your correspondence.
A parcel is defined as a wrapped object sent by post/courier. Your system had no problems booking, taking payment from me and sending labels (eventually) for it. A parcel that TNT (one of your trusted couriers) had no problem delivering to me today. You might also want to read your own website where it says “there are no set size or weight limits”

Highly recomend them!
Bang on time.Profesional all the way and affordable prices.
Very helpful lady at chat office too.
Well done guys!

Excellent service overall . Easy to use website, helpful online chat system to answer any questions . Very fast delivery to Australia in these unprecedented times .

As i said previously, I would use their service again.

I've chosen Irish Parcels among others since I've needed to have laptop delivered to buyer in UK but I wasn't certain if qualifies as restricted item.
Chat within their website on Sunday was available and my doubts got cleared, collection booked for next day. Item arrived within 4 days, delivered to buyers door in time when COVID19 wrecks almost every business. Will deal again.

I have used Irish parcels for the first time to send something to my daughter in Vancouver . The paperwork was sent to me to print & the parcel was collected . It was delivered in Vancouver within 5 days great services & I will use again

Very very disappointed first off parcel delivered to the wrong address although the address was very clear and when did find where it was delivered to the contents where damaged will never use this crowd again

Great service, very helpful when had to call for support!

Quick response, great service

User friendly website and great prices

Very helpful and efficient Well done especially for non routine places ! Will use again

Normally very good next day delivery, 3 days no next day delivery..Can understand with what's going on, hopefully be here tomorrow.

Very quick and easy to use. Parcels arrived on time and in perfect condition. Will use again

Amazing company to deal with, got a bicycle shipped from ireland to canada, best price by far and quick and efficient service, took 6 days in total which is by far the fastest I've seen, amazing!

I had a parcel being collected in rural ireland and being delivered to Austria. I selected TNT express as I wanted quick delivery. Picked up very promptly at 10.30am and delivered in Austria 9am the next morning. Very Happy and would definitely use them again.

Irish Parcels were excellent in relation to the administration of my recent orders. The orders were collected on time and all arrived safely in the time frame committed to. The pricing was very reasonable I thought too !

After using Irish Parcels twice now, there service has been excellent. From the time of ordering to collectIon to final delivery was seamless. Tracking facility is great and I always know where my parcel is. Irish Parcels will always be my ‘go to’ and I highly recommend.

Excellent service sent parcel to USA arrived at destination 48 hours thank you for a great service and very reasonably priced

parcel collected at my home in ireland tues morning and it arrived in new york thurs morning. very impressed thank you.

The service that I received from Irish Parcels was excellent, including wonderful advice from Tanya when arranging collection. The parcel arrived at destination in Berlin today, one day ahead of schedule. Many thanks, John Moore