I had a 2011 iMac with a faulty Graphics Card that both Jigsaw and KRCS said they couldn't repair (service, help, advice etc from the later company was abysmal!). Mac repair were great. Yes they use recon parts stripped from other machines, but they repaired my Mac within 10 days when no one else could/wanted to, at what I considered to be a very fair price of £320 ... much better than the £2,000+ needed for a new machine (as advised by KRCS ... who even then didn't seem bothered about advising on the best solution, despite the fact I had money to spend!)
I'd definitely recommend and use again ... thanks guys!
Review by GulAhmed10 months ago
Ryan was absolutely brilliant. I had a million questions about my MacBook Pro 13” mid 2012 model running super slow. Ryan had all the answers and provided me with plenty of options to decide from depending on my budget and what I use my MacBook for.
The speed of my laptop had be driving me crazy for so long and I’d looked into options myself, But I’m so glad I went with Ryan. The service was very professional and informative, I could tell I was in safe hands. The turn around was very quick and he kept me updated through the whole process.
Thanks a bunch Ryan! No more spinning rainbow wheel for me!! Woo
Review by Illiana McAskie2 years ago
I brought my MacBook Air 13 inch into Ryan because my screen was stripey all down one side (damaged), Ryan's quote was very reasonable for a proper MacBook screen replacement (which was what I needed) and I had it back within a week, so much faster than the apple store offered me and much more convenient with the lack of appointment needed! It has been working perfectly ever since. Ryan was very efficient, he communicated well and kept me up to date with progress. He also explained all my options to me before he carried out the work. I am so grateful!! Will definitely be bringing all my apple problems back to Ryan in the future! Can't thank you enough!!
Review by LTorr Derrow2 years ago
Quite a large mac repair and the pricing, explanations, and ongoing service were all very good.
Review by Nuraly Derrow3 years ago
I was thoroughly impressed with the quality and speed of service from I Repair Macs. The battery on my MacBook Pro had been going for sometime. When I contacted them about the issue, they were extremely clear about the process and cost of replacing the battery and even managed to provide me with a temporary replacement battery while waiting for the new parts. Excellent work, speed and pricing.
Sidenote: when working on my computer, they discovered another minor issue that was speedily communicated to me and a highly reasonable price offered given the ongoing work. I would definitely go back.
Review by Kahina3 years ago
Ryan at I Repair provided an honest, professional service. His honest, expert advice was truly appreciated after water damage to my Macbook. It has been repaired successfully and I have had no issues since. I would highly recommend I Repair Mac's to anyone. Thanks.
Review by Bryophyte3 years ago
Went to the shop as iPad screen was badly cracked, barely holding with tape, and had issues with the microphone. Ryan checked it out but found nothing wrong with the microphone so only replaced the screen. I came back in a couple of days later and complain again about the microphone (people couldn't hear me well on FaceTime). After an hour, I got a call to pick up my iPad. Turned out that I had taped the microphones and hadn't removed it properly after having had the screen fixed. Silly me. All this to say that they didn't change any pieces just for the sake of it because I was complaining ... Very professional, reliable and fast :-) I only paid what they fixed...
Review by Bashair3 years ago
6 months ago I cracked my iPad screen and took it to a shop in Bromley. They replaced it with cheap glass that recently broke again. Last week then, I took it to Ryan at 'i repair mac's' and he did a great job. He knows what he is doing and he uses good quality materials, plus he is friendly and professional. He even took the time to remove some glue from my iPad that the previous shop had used under the sides of the screen. I wish that I came to Ryan in the first place, but never too late!
Review by Tejashkumar Fermor3 years ago
a few days back , my laptop shut down , Ryan did a great job restoring it , and made it possible in a very short time as i was very time poor and needed the data . Thanks much Ryan and i would recommend it any time.
Review by MRaquiza Apoy3 years ago
Ryan is absolutely amazing and really helped me when I was in a huge bind. My phone had broken the day before and I had gone looking for help on Sunday. However, everywhere was closed! Yet, I walked by "I Repair Mac's" and Ryan said that he would help me even though the store was officially closed. He is extremely kind and helpful and I cannot thank him enough. He fixed my phone quickly since I was leaving London the following day. My phone is working perfectly now where it would not even turn on before. I seriously recommend this place!!!
Review by Desirai3 years ago
Ryan provided excellent friendly service when fixing my water damaged laptop. He explained all the work and costs up front, kept me updated throughout and made sure I was aware of options available. Really glad his shop is conveniently close to me work. Definitely recommend
Review by SteveK3 years ago
Great repair service! I have paid a fair price for a great service. Received my laptop exactly as agreed. I do recommend!
Review by Forbrugeren3 years ago
Ryan was very flexible and transparent in the options, timing and cost of replacing my iMac's hard drive. Would highly recommend.
Review by Hitobatosai3 years ago
I have used I Repair Mac's a few times, mainly because they are local to me. However, they have never let me down a single time. Before I used to go to Apple on Regent Street, and it was always a nightmare. One que after the another. So I am happy to write a review for my local mac repair shop, and I would recommend them without hesitation.
Review by Atico3 years ago
I came to 'I Repair Mac's' with severe hard disk and passport problems, and the service I received there was extremely efficient and understanding. Now I have a Mac that is as good as new and all my lost passport files have been retrieved. The guys who run the shop are friendly, articulate and knowledgeable, and their fees are very reasonable. All in all, an excellent face-to-face service that I would recommend to anyone. Any future problems with my mac and I will certainly be coming back here.
Prof Gregory Dart, Dept of English, University College London
Review by Vrutin3 years ago
Great experience, he really took the time to explain every option very clearly for me in terms that made sense. Really friendly and approachable. Macbook is working great afterwards too!
Review by Raxitkumar Christoforides3 years ago
Great service, Ryan quickly identified the issue and cleary communicated a number of options to fix it, quickly and easily, and really went above and beyond to ensure the issue was resolved for me.
Review by Tfm3 years ago
Really helpful. Great customer service and efficient.
Review by Khyber Drodrolagi3 years ago
The Repair Mac's store the place to repair your macs, Ryan is friendly and knows what he is dealing with, I had two macs with two different issues and he managed to fix them in a short delay as he knew I was in a rush. I would really recommend it.
Review by Flocke Pendrigh3 years ago
My MacBook Pro crashed. Nothing accessible, no reboots working. iRepair took it in, analysed what was wrong and explained the various options available and the pros and cons of each. In the end, I decided with their advice to replace the hard drive. This may have seemed like an expensive option but the merits and demerits of going down this route were explained to me in a clear non-techie email. Whilst my computer was on the old side (in this modern world), nonetheless the restoration of the hard drive has given me a MacBook Pro which is as good as new (whereas I would have had to throw it away as useless without iRepair's help) and most importantly, various drafts of documents were restored which I thought had been lost forever.
At every stage, the service of iRepair was professional, clear and helpful. A really good service and I am a picky customer and a nervous customer when it comes to anything computer related.
Review by Tomeika Helai3 years ago
I went to repair Mac's for my iphone. The screen and the display were cracked. The repairs have done in 1 day and I am super happy with the result ! I will definitively recommend their services.
Review by Edilito4 years ago
Excellent customer service: very clear communication both on diagnosis and - rare and much appreciated - the process of repair and what I could expect from the store. Really nice shop and very supportive staff. Couldn't have been more helpful in the way they explained the issues to someone who is not so tech savvy. Went well above the call of duty and always felt they were cost-consious. A great addition to the Clerkenwell neighbourhood. I completely trust Ryan and his staff to give me the best advice and service. Very highly recommended.
Review by PedrosGonzales4 years ago
Great service, very thorough - went through the various options for my broken laptop and my bill was far cheaper than I expected! Laptop now almost good as new, even though I thought it was at the end of its lifespan. They threw in some extra cleaning for free and were very helpful throughout. Will definitely recommend when any of my friends need laptop repair service.
Review by Mialy4 years ago
I had an accidental water damage on my laptop and Ryan was able to fix this for me when I thought my laptop was broken for good. Obviously, each case is different but it was a huge relief that it is now back in working order having spilt a lot of water over the key board. Hopefully this is the last of my accidental escapades but if not I will come back to I Repair Mac's for further Mac issues.
Review by CHonour Mutcherson4 years ago
Macbook Pro was repeatedly crashing having never been serviced before. I took it to Ryan at I Repair Mac's and he was very honest and transparent about the possible causes and likely costs to repair. He was very quick in identifying the issue so really worth popping in if you want to sense check what this issues may be. Really appreciated his flexibility on what repairs could be done within my budget and the laptop is now running perfectly. In the end, he even did a few additional jobs at no extra cost. I would highly recommend his business as he's genuinely trying to deliver the best service without trying to rip you off.