Very good screen, very big, I like this design very much.
Review by Shina1 year ago
Very nice and approachable folks
Review by Krimmi3 years ago
Worst iPhone repair store around.
iPhone 6 sent in for screen repair - the quality of screens they use are appalling. The colouring was not right, it had gaps around the sides as it was not sealed properly and there was a large blemish on the screen.
I returned to complain and they tried to claim my phone was bent and that they would refund my money but would put a random smashed screen on it.
Extremely rude people in the London Wall branch. Never go there.
Review by SaltyGrease3 years ago
Sent my iPhone 6 in twice for the screen to be repaired - both times the phone was returned with gaps down the side of screen as it wasn't sealed properly. The first they repaired for free, the second time they tried to charge me more to fix their shoddy handywork. They even tried to tell me my phone had water damage when it's never been near water. They didn't answer emails and didn't answer the phone despite me calling multiple times. Do yourselves a favour and avoid!
Review by Delise3 years ago
Sent in my iPad2 on Tuesday and just got it back this morning (Friday), this was with the Express Courier service. Good communication all the way, they even refunded me for a service I had booked online which I didn't need. Honest and fast service, massively cheaper than getting anything fixed with apple directly!
In my opinion a great service, I can see that they have numerous chains, my experience was with the Banbury office.
Review by Xacobe3 years ago
After paying £39.98 i finally had my still broken iPhone returned, i paid the £19.99 fee for express courier service, phone was picked up on the monday afternoon, phone arrived with them Tuesday morning, i was emailed friday to say they wanted a further £100 to fix iPhone which i declined, phone eventually arrived back the following wednesday. so I'm £39.98 out of pocket, and have been without phone for 9 days. admittedly it was a bank holiday weekend, but i told them friday to return phone, they could have given phone to courier company saturday, as i spotted the company bank holiday monday doing deliveries in my area. id implore anyone to avoid giving them any of your hard earned money, guaranteed they'll try and push the costs up higher.
Review by CooperGroupNJ4 years ago
Send my device in hoping for a fast turnaround.
Waited over 3 weeks for the device to be returned to me.....in worse condition. The Home button wasn't working (I only sent it in to fix my power button) and the screen now blinks at very strange times.
Raised these issues and would not correct the faults.
Will never use again - Worst experience!
Review by ColdWorld4 years ago
IPhone Surgery was recommended by a friend whose iPhone had water damage like mine. Unfortunately my iPhone couldn't be repaired, however the service was good. Excellent e-mail communication, phone sent back quickly. It was worth a try without paying out a lot of money.
Review by Arjita4 years ago
fantastic service and very reliable ....highly recommend....used these guys twice now !
Review by Jinghan4 years ago
A reasonably priced service (extremely when compared to Apple). All went as indicated and working perfectly. Return courier service used was one where you have more control over delivery time/options.
Yes, I would use again.
Review by Tehnis4 years ago
After the initial repair phone again didn't work, so returned the phone. Which they couldn't fix so full refund given. From my experience would be happy to try them again next time I have a problem.
Review by EightOne4 years ago
I sent my water damaged phone. After a week later, I got my phone back along with the email that my phone could not be fixed. Their website however makes tall claims about not only fixing the water damaged phones but restoring the data as well! So I am highly disappointed and feel like I have wasted my money and time by sending it to them.
Review by Obeto Wilchinsky4 years ago
These guys are amazing! Took my iphone in for a screen repair and back the same day perfectly fixed! All my data, photos etc untouched. Brilliant service, couldn't recommend them highly enough!
Review by Knv4 years ago
Not much more to add! I was having my old phone repaired for a friend and was able to send it in and have them post it on to my friend's address.
Review by Carbelle4 years ago
These guys had my phone in for repair 4 weeks ago and have today admitted that they have lost it. I have called no less than 7 times over the past weeks trying to get answers to no avail.
The worst customer service I have come across in quite some time and it remains to be seen if I ever see my phone again.
Review by Toleca Tambeau4 years ago
My iPad Air battery suddenly started to lose charge at an alarming rate. I went on the Apple support site and they wanted to charge me approximately £280 plus VAT to replace the battery as I am out of warranty. So I Googled alternatives and iPhone Surgery was one of the options. I looked at all options and chose them. I selected courier pick-up and return with an express repair. There was a slight issue (my fault) that a crack in the screen had appeared and I hadn't seen it - possibly adding to the battery drain. So a series of email conversations ended with my happily agreeing to pay for the cost of the new screen and then communications suddenly stopped and I didn't know what to assume. I emailed iPhone Surgery after the weekend and they were prompt in responding, apologised and despatched the repaired iPad immediately. Having had it back for 4 hours, I am delighted with the repair, it's immaculate and working perfectly. Apple could learn a lot from iPhone Surgery.
Review by Zoja4 years ago
Dropped the iPad of in person on Monday received it back on Wednesday in the post, as new, fantastic repair service and price.
Review by Crozet4 years ago
after a very poor experience with another company I was very pleased that my iPad was repaired as requested and very promptly. I paid extra for quick service and got it exactly as promised.
Review by Wobblybob Gene4 years ago
I have been in the electronics service industry all my working life and this firm excells. start to finish they kept me informed.1st class repair service.
Review by Arika4 years ago
Great value - went for the courier service for a damaged iPad screen and it was so quick, and so easy. Picked up from my home on Monday afternoon, delivered back to me on Wednesday morning. Cannot recommend them highly enough!
Review by Yuting Derrow4 years ago
A mobile phone is an important part of all our daily lives so it was vital that I got this phone repaired right first time and fast. I thought iPhone Surgery were the company to do this!
23rd - Filled in the online order form I packed and sent iPhone off (before 12:00am). Express Repair + courier return approx. £14.99).
24th - 5:34pm the next day your iPhone is not iPhone 4 but and iPhone 5
24th - 6:12pm respond please go ahead I accept extra cost
25th - 10:21 we have ordered replacement parts!! (No Stock!!)
30th - Your order has been sent (Via Interlink)
Seven days from point of order. Then Interlink who are notoriously rubbish failed to deliver it till Thursday 2nd July - 9 Days without a phone.
Not good enough I'm afraid even if the work on the phone looks good.
Review by Geynabo4 years ago
I smashed my iPhone 5 screen and researched the best and cheapest place to get it fixed - iPhone Surgery offered it at £49.99 so I went to their Holburn walk-in clinic to get it done. Turns out it cost £64.99 and there was a 3 hour wait - suppose it cost more to get it done as a walk-in but I didn't see this anywhere on the website and I see other companies 'promise' to do it within an hour.
The office is literally a tiny room in an office block so don't expect anything professional.
My replacement screen is great though and fixed perfectly, so can't complain too much.
Review by Melih4 years ago
My iphone took a dive down the toilet and I thought it had drowned.
But sent off to these guys and within a few days it was back in full working order! Excellent service, no hassle and good value.
Review by Fasee4 years ago
Great service. Screen was replaced inside 30 minutes. Waited in the Costa at the end of the street.
Review by Measly4 years ago
Fast and efficient service. Though they were not able to fix my stupidity, I would use their services again.