My experience ordering this urn was a breeze. My ordered was received and a representative responded to me quickly and even gave me different options for the urn I selected. I was able to find a very special urn (Soccer Ball) that was special to a family that had lost their little boy who loved soccer. Thank you for your great service and even better product. I would defiantly order from your company again if the opportunity arises.
Review by Lamayia Burkw1 month ago
Great product and service
Review by Shendi Ulasau1 month ago
Bracelet is nice but huge on me. I contacted company just waited it forever response. Disappointing.
Review by Kimarni1 month ago
I am very pleased with my urn, it is very beautiful, thank you for the wonderful service.
Review by Boiled Zhulenev1 month ago
I love the urn i picked out. Outside of a minor paint issue on the lid, the urn is perfect. If I had a complaint, it would be that the hanging tag doesn't sit properly on the urn. It's minor. But I love my dad's urn.
Review by Fhirdoz Hanavi1 month ago
Excellent service. Quick response when asking questions. Thank you all
Review by TKat1 month ago
You can surly Trust "The Light Urns" company, they are a Quality company that provides excellent customer service and The highest quality of product. I can not recommend this company enough. I could not be happier with the Urns quality and attention I received as well as the turnaround time for the products to reach you. I purchased for my brother and I for our Mothers ashes. You can surly without a doubt Trust this company for Quality, Timely shipping and the Wonderful customer service. If I could I would give 100 Stars. Thank you.
Review by Jollygood Terstenyak1 month ago
I was very pleased with my purchase. It was perfect for my birds urn. Thank you.
Review by Ashel Wrensch1 month ago
Order arrived on time and securely packaged
Beautiful owl cremation necklace that was easy to add my mother's cremains to body of owl.
I LOVE THIS NECKLACE AND PLAN TO WEAR DAILY.
In the past I ordered from this company mini-cremation urns for my mother's cremains to send to family members and was equally pleased.
Review by Sandtol1 month ago
Even better than I expected Thank you for your fast work I definitely will reccomend you to others YOU LEFT ME SPEECHLESS
Review by Majester1 month ago
The Urn is beautiful! Love the screw on lid and the 228 cu in size. The Keepsake velvet bag was damaged from, I assume, being bounced around inside the urn - the box had been obviously bounced around. Barely taped closed, the styrofoam inside the box on top of the urn was broken in pieces. However, the urn and keepsake are not damaged.
As a side note your website stated the urn would be delivered in 10 days. Not the case but it wasn't needed yet happy to say.
It's all good. Thank you.
Review by Akachukwu Tonkson2 months ago
I love it, but it's really hard to read the words on the pendant urn, either than that I have no complaints
Review by SyNog2 months ago
My husband always wanted us to have a companion urn. I looked locally but didn’t see what I wanted. I was advised to go to cemetery and get the measurements of the niche first. Did that and went online. Checked several places and finally found the Photo Heart Companion Brass Urn by In The Light Urns. It is absolutely gorgeousl they inserted our picture and engraving for each person. A proof was sent for my approval and after that production was started. It was extremely well packed. I ordered it 9-22-19 2 days after my husband passed and received it 10-3-19 with free shipping. If I could give them 10 stars I would.
Review by Taunia Vovna2 months ago
Quality products, excellent customer service and highly recommended! I believe it is family owned and run, ensuring special care for their beautiful products. They were wonderful!
Review by Charjee2 months ago
I looked and looked for the right urn for my brother. I was at the point of thinking I wouldn't find it. Then I came across the exact urn I was looking for. I received it today and it's beautiful! The whole process was so easy and shipping was fast. I even received a nice condolence note from the company. I will be proud to lay my brother to rest in this beautiful urn. Thank you so much for making this difficult decision so painless.
Review by EdieK2 months ago
Thank you! Beautiful pieces.
Review by Abdulilah Schuetzle2 months ago
I bought a colored photo necklace for my friend who lost her son tragically and I wanted to give her something special. I can't thank Susan and Krystal enough for doing an amazing job with all the details and the photo was perfect. My friend was so happy with it. I got her the sterling silver chain and she says its perfect. Also note her son was not cremated he was buried so she may put a lock of his hair in it or something else. This necklace was 100% a beautiful gift for someone who has lost a loved one.
Review by Uwaoma2 months ago
I received my necklace and I am not pleased at all. The b&w picture is way to dark and it's flawed with some type of white blurs in the background which is not on my original pic. The pieces that other family ordered from Amazon are much better quality and less expensive. My second order is not in stock but I wasn't informed for 8 or 9 days after I placed the order.
This piece was for my daughter but I wouldn't dare put her in it.
Review by Ikolo Isitmen2 months ago
I had bought a urn for my mother a lady answered the phone very rude saying What do you want.. My response was yes I just placed an order and I was wondering if my order went through she responded very rudely let me check what is your name so I told her what my name was in response she was still very rude with no sympathy at all with just losing my mother so I got my urn and it was nothing like the picture at all I'm very disappointed and I would not recommend this company at all very poorly people attitude disgusting
Review by MokkaNelly2 months ago
Urn is beautiful. I'm giving 4 stars instead of 5 because the urn is way too small. I think most would assume the dimensions given on the website were would be the size of the urn itself. Definitely not in this case. I think they must be including the height of the ornamental lid on top of the urn. Therefore, all of the remains do not fit in the urn and it couldn't be used at the funeral. I should have saved the money I spent on 2 day shipping so I could buy a bigger urn.
Review by MadForCycling2 months ago
Spelled everything perfect. Very durable
Review by Plzy Daberkow2 months ago
Beautiful, unique products; Wonderful communication; Thank you so much!!