I ordered windows from Internorm, thinking as a leading manufacturer I would get a good service.
The windows were supplied by their distributor, Internorm by Architectural Window Solutions Autumn 2018.
They were very poorly fitted. No cills or trims were supplied and door handles were not even fitted. On two, the open/close mechanism has broken completely after only a few months. On others, it is so loose that I don't dare open them.
I have tried to contact the company on several occasions to resolve this. 9 months on, the company has not even bothered to arrange a site survey to assess the problems. The windows are meant to come with comprehensive warrantees, which I am still trying to invoke to get the windows/doors into a usable state.
In short, customer service is non-existant and the fitting was abysmal.
Very disappointed with Internorm.
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