I have had a personal bad experience with this company. Prior ro the process of creating an account I have not seen or received any information that clearly indicates that you will be required to sign up for a membership fee in order to use the services that this company promotes. Until then the benefits to use Internations are very limited, if not inexistant.
Furtermore the process to remove and delete my account was far from being simple. I needed to send a couple of messages as I could not find any guidance online. Meanwhile I kept on receiving excessive marketing emails.
Review by Nightwolf1 month ago
I agree with everyone else on this site. This company is a total scam. They steal your money. I didn't realize when I signed up that their scam system is set to renew automatically for 1 year. They took my money and have REFUSED to give me refund after I advised that I mistakeningly didn't see that it was set to renew for a year. I also advised them that I could not attend any events as they were really too far for me to drive. I offered to pay them for 3 months even though I would not be attending any events and they have refused my offer. This company should be shut down.
Review by Balves1 month ago
Again, it's impossible to delete the account until you pay the subscription. By the way, InterNations guys, by refusing to delete the account if the membership is unpaid, in France you violate the General Data Protection Regulation (2016/679, applicable since 25 May 2018). But apparently you don't care about laws when these laws protect other people, not you.
The problem is that InterNations are completely aware of what they do. They reply "ok, the information about your membership is available here and there, etc." as if they did not understand why people feel cheated. Yet they realize perfectly what's going on. They know that they never remind their clients that the membership will be renewed. This happens silently - no e-mail notifications, nothing. But if you change your bank details and they are unable to process the payment they will bury you under tons of mails. And it will be impossible to refuse, you will have to pay like 80 dollars just to delete your account! To put it another way, LEAVING INTERNATIONS COSTS 80 DOLLARS.
Dear InterNations! If a client who hasn't attended any meeting since the automatic renewal tells you that he does not need your subscription, just let him go. It's just about doing normal business and being respectful towards your clients.
Review by Tauriq1 month ago
The worst social network platform I had ever been registered to. Clearly, they are scamming people with the Albatross subscription. Fortunately, I didn't save my card details on their website so they won't be able to charge me automatically however they kept sending me aggressive e-mail sounding like threatening.
I don't know any platform having this type of subscription policy.
I definitely do NOT recommend others to use this app.
I don't the exact status of Internations's offer however if they gave up Albatross program they may come up with another one that will allow scamming more people. Please be aware of that. It's no coincidence that so many users of Internations gave such a bad review.
In addition, It would be extremely good to give the right reviews that represent their last actions on the App Store and Google Play.
Review by Maniacshooter1 month ago
I joined internations as an albatross for 6 months in January 2019 and never find time to attend events. At the end of the 6 months I decided not to proceed. To my disgust, I noted that internations had tried to withdraw from my credit card for another 6 months and are now claiming that I owe them another US $41.I have repeatedly told them that I am not interested in continuing but they keep on sending these letters and trying to threaten me. I now see another letter whether they are telling me that they will sell my debt. Am so put off and absolutely disgusted. Somebody out there please give me answers
Review by Tayton1 month ago
InterNations is a fraud company with horrible practices. Don’t trust and don’t join! Complete fraud regarding membership. You sign up and pay upfront and then they force you to renew and ask you to pay. Disgusting and illegal. For such a company it is not surprising that most people want to leave - they try to make money by forcing people to pay. No networks (asmallworld, LinkedIn etc do this). I signed up and paid and also did not attend a single event - also because their events are not interesting (cannot compare to asmallworld). Stay away!!! Also I suggest that all of us who have this issue issue a lawsuit together, such companies cannot continue!
Review by Frangena2 months ago
great thing if you are new to a city or country and if you are looking for contacts. But also as a local it is a nice opportunity to meet people from all over the world with different backgrounds and jobs. There are plenty of different groups with different activities in my city.
Only one thing - before it was possible to search for people by nationality. This option seems to have disappeared.
Review by Chayenne2 months ago
Aggressive membership policy
As with other reviews here, beware this organisation. Once you sign up there is no way to unsubscribe before they slap you with demands for membership dues, sent out without prior notification. No matter how hard you try to cancel your membership, threats of debt collectors are sent out if you do not pay. InterNations are well aware the damage debt collection will have on credit scores, and so rely on acquiescence to avoid credit score damage.
Both the German founders remain dumb to appeals, and continue to promulgate this organisation through their LinkedIn profiles. Steer well clear if you don't want to be plagued by incessant demands for money, for a membership you didn't sign up for.
Review by Procopis Corkrock2 months ago
It's an odd way to get your hard earned cash...
Repeat invoices for services never requested, a refusal to dialogue and a determination to continue to email you until you eventually submit to their demands. There is no way to delete your profile until payment has been made, which is against all of the consumer laws in the EU - the founders are German.
The founders are unreachable, unaccountable, and living off expropriated funds through misleading and unclear instructions on their platform. (this post has had to be moderated as Internations objected to the truth being writ large about their methods, instead of entering a dialogue)
Review by Anipa Smolyaninov2 months ago
I think InterNations is a great community. I've met so many great friends after I moved to Germany. You can attend events, add friends and everyone's so welcoming, I love it. You can buy a membership with them which renews automatically and I see someone complained about that, but what doesn't automatically renew anymore these days? You should really be responsible and monitor your payments. I love the Albatross membership, it's a reasonable price and when I want to stop it, I just stop it. So far, it's giving me great benefits with entrance fees and being able to attend these small events that I really love cause you can really talk to people more. I would recommend InterNations for sure. I went to this cool origami activity. I took the photo there! It also has an app! Cool!
Review by Suganthini Brochina2 months ago
InterNations.org insist on demanding my participation in a membership for entertainment that has expired, I no longer enjoy and have no intent on renewing (saved by an expired credit card that prevented the organization's automatic deduction).
That my membership has already been renewed, yet I can not access the account or thus, see the page content;
That I am responsible for allowing auto pay of the membership amount simply because they have set it up in a way that extorts money from unsuspecting good-intentioned members;
That I must continue to allow them to entertainment me against my will and interest, and I also must pay them to do it;
That they will attempt to collect the cash from me through a collector (international collector I would imagine) who like them, don't understand e-consumer rights.
PLEASE,TO EVERYONE TO WHOM THIS HAS HAPPENED.
1) Dispute unauthorized charges with your credit card or banking institute for renewed charges you did not authorized. Most will recoup the monies from InterNations and return it to your account.
2) File a complaint with your local Commerce department or similarly a Better Business Bureau or some other consumer protection agency.
3) DO NOT be intimidated by threats of a debt collector. InterNations, should not have your personal details, mailing address, SSN, etc.
4) Tell every one you can about this tactic; post a video on Youtube or your country's popular video sharing site to expose InterNations for the e-commerce crooks they are.
5) DO NOT GIVE IN TO PAYING INTERNATIONS ANOTHER THIN DIME.
BECAUSE AS "Section 8.1" of your voluntary membership agreement, SAYS:
- This agreement shall remain valid and binding as long as the USER USES THE SERVICE.
- If the parties have agreed on a MINIMUM service period for the Albatross Membership the term shall be automatically renewed for a further period of the same length as the minimum service period originally agreed upon (however, as a maximum such renewal may extend to one  year) unless terminated according to Section 8.3.
- BOTH PARTIES MAY TERMINATE THIS AGREEMENT WITHOUT CAUSE according to Sections 8.2 and 8.3; BOTH PARTIES MAY TERMINATE THIS AGREEMENT WITHOUT CAUSE in accordance with Section 8.5.
You are under no obligation to be entertained by InterNations, and they can't make you play with them, no matter how often they demand or express an obligation to automatically renew your membership after it has expired.
Review by AlexRussell3 months ago
I have red some of the reviews and I’m seeing that most of them have the same problem than me. I’ve been charged for a Albatross membership that I never ask, I don’t have any email confirmation about accepting this, now I’m overdue and they say I have to pay before cancel the membership. I live in Colombia which here the currency is Colombian pesos but they are charging me in dollars.
I never expect this about a “serious company”, I don’t recommend InterNatios, I think they abuse of the members.
Review by Nikael3 months ago
Bad is an actual understatement. I've had the standard subscription for a while and never used it. Having moved countries it popped up and they gave me a free trial. Fast forward 3 weeks in and I realise I actually am not using it (I even had a reminder on my calendar to review my usage 3 weeks in). I cancel the membership it says its cancelled but ofcourse theres no confirmation by email so I go on with my life. On the last day of my free trial I get charged.. This is confusing because I've cancelled it 5 days prior and also Its the last day of my free trial. I email them and log in and its still on albatross - I cancel again and ask them what's going on because i clearly downgraded. They then say that I didn't and ofcourse the system is set up in such a way that there's no proof of email etc that you did unless you took a screenshot at the exact time you did. I explain this to them and even the fact that I was charged on the last day of my free trial and they just keep quoting that I know the T&C's. Any decent service provider would realise their system is flawed and that i have consumed 0% of their product. Basically this is the only way they make their revenue and I would strongly recommend you never give them your bank details. They are literally scammers of the highest degree. Our email exchanges got to the point where I thought they were using or Bot or they didnt understand english because they were clearly in the wrong and just kept referring to the terms and conditions without addressing the fact that i cancelled TWICE and both times it said i downgraded. and that on top of that they charged me while i was on the free trial. Honestly, disgusting business practices!!!!
Review by Holly3 months ago
Don't give them any credit card/paypal details as they will not send you a message before the expiry of free trial is done. No emails of engagement either so completely forgot about the 'free' trail.
Just got info that they've deducted 60$ for a membership I didn't want to take in the first place. It is common culture to ask before they take the money, but hey, my fault as well signing up for a shady website.
Review by Souki3 months ago
Over the course of a year's Albatross membership I put up with activities that were either filled up within minutes or that had 100+ attendees.
True meaning of "Albatross"? They renewed my membership without warning although I never agreed to auto-renewal. Of course they won't refund a cent.
I only wish there were negative star reviews.
Review by Rotaru3 months ago
I made a subscription and they renewal it without my confirmation.
Now they are sending emails that my payment is overdue and their website don't allow me to contact them.
Answer to Internations reply.
So if I can't access my account for long time one day I will be contacted by a depth collector. That's awesome...
I know your helpline but is not useful if I can't access it.
Review by Atechost3 months ago
I don't normally leave reviews at all, but this company is a scam, do not give them your credit card information.
I purchased the albatros membership over a year ago as I was planning to move overseas. After those plans fell through, I canceled my membership subscription. One year later, I get another charge from internations on my credit card. I immediately emailed them for a refund because I remembered canceling, but unfortunately I had no proof to back that up. They responded that they would not refund me, even though I canceled a year ago. This company is unethical and a scam.
Review by Crownstone Breadman3 months ago
Worst customer support experience ever, avoid at all costs since one little slip and you will get charged big amounts of money at once without a heads up, and you won’t see it again. Don’t expect to be treated like a human, or by humans for that matter. I signed up, didn’t realise I was getting into a “free trial” period, didn’t use it ONCE, and got charged €83 euros exactly the day my trial period ended, worth a full year subscription. An hour after the payment was done, I asked for a refund, since I never used it and didn’t intend to use it further on. They never sent a reminder before the trial was over, or as a heads up before the payment was done. The follow ups denying my refund looked as though written by robots, not humans, even though they sell themselves as a company that connects humans. They say that I was constantly reminded of my subscription on my profile’s “Albatross” badge, even though I clearly never logged in during the trial month, so I couldn’t have seen it. I addressed that, as per EU law I’m entitled to a refund up to 14 days after the purchase of a product or service, but if course, they set the “purchase” date on the day the “FREE TRIAL” (ergo, no purchase) starts. I’m taking this matter to customer defence entities in Belgium, where my PayPal account is set, in Germany, where they’re based, and the EU regulators.
Review by Rakaposhi3 months ago
I have never been treated so badly for an online service as InterNations did with me. The automatic payment set by InterNations is a way they prepared to sack your money from their costumers and once they take it from Users bank account, InterNations will never give it back. Moreover, they don’t informed you that they will debit from your card as it is a good practice. Even super capitalist corporations such as Insurance companies, Banks, etc. I have always been advised days before that the xyz amount will be debited on xpto day. The nature of InterNations is to do it quietly. They won’t tell you anything. When you notice… it is too late. Be ready to say goodbye to your cash.
Additionally, I have been many times reimbursed proportionally for what I have not used. InterNations will give nothing back. They keep the money for themselves and that’s the end of the story. Even if you tell them one second after they have taken the money from you and that you want to cancel the membership, they will provide the robotic answer “We are very sorry, but the payment cannot be undone”.
Stay away from InterNations. Do you want to meet interesting people in your area and make part of thematic groups, use other apps and webpages that work for free and charge you nothing to be a member.
Review by Canopys Shovon3 months ago
For years I always have a great time with friends in the social meetings I attended. Also with the administration and financials, everything has been correct and friendly.
I appreciate good service when I feel it.
Keep the good job.
Review by JimKing3 months ago
I wish I had seen all of these negative reviews before I joined. I would not have made the same mistake. I have had the same horrible experience with the so called "customer support" team.
I was a member for a year. I only went to a couple of events, and while it certainly wasn't bad, it wasn't enough that I wanted to remain a member. This certainly isn't the most important thing going on in my life and so I kind of forgot about it until a few days ago when I saw on my credit card statement that my membership had auto-renewed. I immediately contacted "customer support" and asked to cancel the membership and refund the charge from one day prior. They have taken the very rigid and unsupportive position of "you should have known it was going to auto-renew" and we absolutely will not refund your money. This just isn't the way a customer-friendly organization does business, and anyone thinking of joining should be aware of it.
Review by Anglomandingo Skiffington4 months ago
I was an Albatros member but I didn't wish to continue and downgraded it however InterNations didn't take that into account and they sent me an email stating that I should pay 84 euros because they extended my Albatros membership without my will. No calls, no email reminders, nothing before that. They didn't even needed to call me when they couldn't withdrawn the money. Any platform, at least the serious ones, always remind you before when they're not able to withdraw money and they say your account is on HOLD till payment. However, InterNations, trying to be clever and automatically extend your membership even though they cannot withdraw money, then come back to you and say "pay now". I tried to explain them by email, however they started sending threat messages telling that they will get the money by a collector agency in case I don't pay. That's really unbelievable to see something from a platform which claims to be 'serious'...
Review by Sickle4 months ago
After reading all these bad reviews I am actually happy that InterNations declined my membership request. At the beginning, I was very enthusiastic about joining them and their international community, but I got frustrated with their reply about declining my membership request. It is very disappointing that such a "prestigious" organisation could not make an effort to prepare a better e-mail. In my opinion, it is very unprofessional to reject a person based on a few questions and an e-mail address. It seems to me that InterNations is a very exclusive group where only selected few can have access to their "precious" service. I wonder what kind of criteria you need to meet to join their "renowned" community? But, now I can say: thank you InterNations for declining my request! You saved my time dealing with you and the problems some other people are facing. :)
Ps. After the negative experience with InterNations, my husband also thinks that InterNations is a farse and he is going to cancel his membership.
Review by Mamogapi4 months ago
Internation is FRAUD and SCAM!! NEVER provide them with your credit card number, because they just use it whenever they want to charge the amount they want!! This is pure SCAM!!! WATCH OUT
Review by BJSydney Fettouhi4 months ago
I would like to advise anyone paying the $80 yearly membership to Internations to take heed of my experience. Because it was cheaper to pay the $80 rather than pay as I attended their meet up's I agreed to have them charge my credit card. However, the trick with Internations is that in their policy they automatically renew the fees whether or not you use their services again. I coincidentally closed the credit card account I provided Internations to charge the membership fees originally. So when they went to automatically renew the fees, of course, the payment was rejected.
Thus, Internations' payment department sent an email saying I needed to provide a new credit card so that they may proceed in charging me for the current membership fees. As I stopped going to their gatherings I told them so and I refused to provide a new credit card account for them to charge.
Well, the payment department is citing their made up policy about how members are notified that their fees will be renewed automatically and that I need to pay for my renewal now! In other words, they have basically threatened me like trying to extort money from me. I have told them I stopped attending their meet up's so it's unfair of them to force me to pay for services I'm not using nor do not intend to use.
They do not wish to leave me alone. Their only choice is that I pay in full then they can 'downgrade' my fee amount! I have never heard of such a thing before, and I could care less that they're located in Germany and are citing German laws in the policy. It is extortion no matter what country one resides in.
So do not get let Internations get ahold of your credit card info. at all!