This team of workers really work in tandem, there's just so much camaraderie among Ronny, Sarah, Avi, and company.They made me feel like one of their own, like family. Very helpful in my situation. I ran into some difficulties . But, Ron and everyone else, was understanding, and surprisingly helpful . I owe them one, for sure. Will never forget all the calls and words of encouragement. Will never forget, Deb Vavrek
Review by Notmama1 month ago
I recently had to move my furniture from Miami to Dubai and my experience with International Sea and Air Shipping was excellent. All the staff is very helpful and professional. I would recommend it to anyone who needs a moving company.
Review by Yvonnizia Misiak2 months ago
We used International Sea & Air Shipping for our move from Washington, USA to England and it's been absolutely awful from start to finish. The packing crew walked-off the job without finishing on the first day, and were rude and unhelpful when we tried to find out when they'd come back. We then were asked for more money as they'd forgotten to include our sofa in the quote, despite doing an in-person quote, which just felt sneaky dishonest as by this point they have your stuff so no real choice. On day of delivery in the UK (2 months later, as was the expected timeline) HALF our stuff (i.e. a whole crate!!) was missing, unknown to the delivery drivers until I asked where the rest of my stuff was (a room full of baby furniture, 2 armchairs, 2 mattresses, plus multiple boxes etc). It then took a few weeks for them to track down the crate, which I believe had never left WA based on how long delivery then took, although we have never really been told. We barely got an apology and it felt like there was no urgency in helping us resolve the situation. We were always having to follow-up to find out what was happening. Repeated requests for paperwork trails about how many crates had made it to the boat etc were ignored, again feeling very dishonest and shady. Items were well packed when everything finally arrived I will given them that, however the whole process took 5+ months which is just unbelievable. I am now over 20 days into trying to speak to someone about some kind of refund. I have emailed two follow-ups after my original request and have been told someone will get back to me. Dishonest and disorganized.
Review by Thananya2 months ago
This company helped me move back to Argentina from Seattle. Top Notch people; great communication all the time that made me feel safe; the coordination, the timing and everything worked as they told me over the phone. Ronnie and Marina were fantastic and their partner in Buenos Aires (Fabian) a great professional as well. If I ever have to move/relocate overseas I will ask them without hesitation.
Thanks for a fantastic job, it is great to be reunited with all my stuff safe and sound. Abel
Review by Simioana3 months ago
Excellent service, the staff is friendly
Review by Saroja3 months ago
We just moved from Houston to a very rural area of Thailand.
Everything was excellent. The move was well handled and extremely smooth, from origin to destination. ISAS took care of everything, and they and their subcontractors provided excellent service, with full communication throughout the entire process.
Review by Shayief5 months ago
Do not use this company unless you want to gamble on which items will show up. We chose this company to assist with our move to Germany based on the good reviews, but I would never recommend them. In addition to the sales person going MIA after sale was confirmed, we lost 3 boxes of items (ironically, or perhaps intentionally, the most valuable of our items), and as they use third parties to perform all parts of the move, there is no accountability. Emails from their office to the outside vendors regarding our missing belongings went unanswered. Additionally, we ended up with an extra moving blanket in one of our boxes, which clearly shows our belongings were rifled through. The insurance that they offer (which we payed for) only covers total loss, so if one of their many service providers removed a box, it is not covered. As mentioned at the beginning unless you want to gamble on which items go missing, I would steer clear of this company!
Review by Rogerman Tourt6 months ago
I recently had a wonderful experience with International Sea & Air. After looking at 4 estimates and reviews of service, I'm so happy I chose International Sea & Shipping. They were with me through the entire 4 month process, from the Sales Agent, to the Move Coordinator, to the Operations Manager, Ronny, in charge of picking up our things from an Oregon storage facility to the VP of Overseas Moving Specialists who kept me informed of changes and the arrival date in France. All questions and concerns were addressed promptly and there were no unexpected surprises. Our container arrived in France, cleared customs and was delivered by a wonderful delivery company out of Marseille. Not one glass, or crystal goblet or china dish was broken in the overseas voyage. I really felt like a valued client during each hand off and the company's customer service was excellent. I would highly recommend them for any international move.
Review by Mitchelton6 months ago
Only real problem was lack of information which is awkward when waiting and having no idea when your stuff is gonna turn up.
Also initial estimate of container size was off, had no alternative but to go to a 40ft for a significant extra charge.
Review by Daasebre7 months ago
I am very pleased with the way my shipment from Germany to California was processed. Janice and Niki were very helpful and patient with me. They answered my many questions in a respectful and friendly manner. The packers were prompt and worked quickly, but carefully. Ronnie responded promptly and let me know when to expect my goods. Even Nathan, the driver who brought my goods to my house, was friendly and efficient. This was my first time using a shipping service, and I would definitely recommend ISAS to others.
Review by ChanMan7 months ago
This is a terrible moving company. They are doing business without any integrity. It has an agent who is called Ami Oded, who linked to a company who has very good reviews on the google. However, he is just an agent, and are not in charge of the moving. He referred the job to International Sea & Air shipping, who turns out have very terrible reviews on the yelp.
During the quoting phase, they did not tell us the a lot of large hidden cost. The on-site estimation is not accurate at all that leads us to choose a very expensive second shipping option. They did not tell us there is a huge cost difference between the first and second options. Finally, we have to pay the same shipping cost after we sold 80% of our furniture and sold the piano, which I do not understand at all !
Furthermore, Ami told me there is only 250 dollars for port handling fee. However, I received a bill from chinese side for 2500 dollars (only 800 dollars for tariff). They told us it is because we chose the non-single container option. But I confirmed with Chinese side, using one single-container, the handling fee will be even more.
I am very disappointed about this moving experience. They only care about the money. Do not believe them. The estimation is not accurate at all. You will be surprised to see the final bill.
Stay away from them!!!!
Review by Myssfyt7 months ago
Recently I moved important files, both legal and personal, as well as office furniture from New Jersey to my law office in New York City. From the outset, Boaz was able to assure me that none of my files and furniture would be damaged or lost, and that his employees would take care that every item be received in the condition in which it was sent, as they were important to my practice. His office staff took charge from the outset, providing the necessary paperwork and certificate of insurance to the landlord in a fast and efficient manner. My white office furniture arrived spotless! Moreover, not one box of the twenty boxes shipped had so much as a dent in them. The worked swiftly and as a team--the entire move into the building was completed within a half hour. His workers were exceptionally cordial and professional. I would have no problem hiring International Sea & Air Shipping again and would recommend this company for all kinds of sea, air and land shipping.
Sylvia E. Di Pietro, Esq. LLC
Review by Utjak Bendoris8 months ago
1 Jeanine and Niki both very nice people and easily
contacted they are always available when you have a question
2 I was given all information about the shipment and extimated cost
3 packing very professional crew. Each item was carefully wrapped and packed in boxes
my grand piano was carefully dismantled
4 their destination agent in the Phil Pronto express very efficient also I was informed
regularly when shipment will arrived and they did all the paper work to get my tax
5 goods arrived in very good condition only one very small chip out of 84 item in one of the furniture
6 unpacked all items and carried them where i directed them to place in our house
Note all items were carried only up to second floor
all in all very good experience I will not hesitate to recommend them to anyone who wants to ship their goods overseas
Asteria Gabriel Reyes
Review by Wayasmom8 months ago
Extremely professional from start to finish.
Review by Debashish9 months ago
From my first contact with Boaz until the Global Moving people delivered my container from Miami to Tzfat, Israel; my experience with the whole crew was outstanding. They came to my home and expertly packed everything, so that even delicate crystal glasses arrived unbroken. All my call were promptly answered, and they made the whole process anxiety free and easy. It is so nice to work with friendly, professionals who know what they are doing. I would let them ship one of my children here to Israel, if such a thing was allowed....just joking.
Review by Mudassir Biszko1 year ago
We moved from Baltimore to Vienna, Austria and had an excellent experience with this company. All our items were packed well and arrived in good condition. The movers on both ends were courteous and efficient (even in the face of some hurdles), as were all that we communicated with by phone and email. The quoted price was competitive and accurate. A couple of billing errors were corrected without delay, and there were no surprise charges. We would absolutely recommend International Sea & Air Shipping to others.
Review by Bafford1 year ago
From the beginning to the end, I was in touch with very efficient people. My belongings arrived in perfect condition. The persons picking up and delivering were very careful, and I had immediate answers to my questions or requests. Definitely worth the price!
Review by Shemika1 year ago
Hillary and Janice from International Sea Air Shipping were very responsive, informative and assisted us through every step of the process. Their expertise was evident from the first contact and they got the job done in a very limited time frame. We contacted several companies regarding our move from the USA to Australia and no other company was able to get the ball rolling like these guys. Thanks again guys. Paul, Roseburg, OR.
Review by Marsheena1 year ago
We have organized our shipment from South Carolina to Germany with International Sea & Air Shipping and are very happy with the provided service.
The scheduling, communication and respons have been handled on an outstanding level and so as well the packafing of all items, furnitures and on the end the final load of the oversea container.
If you like a hassel free moving with outstanding service, use International Sea & Air Spipping.
Special thanks to Hillary to be evry times available and helpfully.
Review by Bafford1 year ago
I have moved a lot within the US so I knew some of the typical shipping company pitfalls to navigate around but moving internationally was a whole new experience.
Everyone I worked with at ISAS was professional and quick to respond. I received accurate information, a competitive quote, and excellent customer service from everyone I worked with, sales all the way through delivery at my destination. I received my shipment within the timeline stated and paid exactly what was quoted. I highly recommend ISAS.
Review by Tirelo1 year ago
We have been so happy with your service, Yaniv. Everything was in perfect condition and wrapped with expert care and complete professionalism in Brooklyn. I want to thank yourself and point person Alfredo and all the women and men between Fort Greene and Tufnell Park, north London UK, who did such a sterling job. You will always be an immediate recommendation if people ask me for the highest quality international shippers.
Review by Laurenimo Sains1 year ago
We contacted this company because we were moving from U.S. to Germany (1 small bedroom apartment). It took us days to get a quote from a representative of this company - Hillary C. Afterwards, our calls were never answered, it was basically impossible to get the representative on the phone. The messages we left on the voice box were either ignored or answered with a significant delay. We asked several clarifying questions about customs taxes, etc. Got responses along the lines: How can you guys not know all this? It was interesting to compare this poor customer service with the one by their direct competitors, who were always available for any types of questions, without assuming any prior knowledge on our side. This is by far not the level of customer service I envision.
Review by LRoyer1 year ago
We shipped a 7ft grand piano from central London via NYC to Connecticut. This involved a very intricate and complicated move of an extremely heavy piano down a flight of narrow stairs in London - removing a window and banister and then reassembling everything. The agent movers in London were extremely professional and did an outstanding job. After pickup and crating, I was given regular updates on the progress of the vessel that shipped the piano to the USA, and assistance with the customs clearance when it arrived. Finally, the local movers who delivered the piano to CT were courteous, on-time and extremely careful. Highly recommend for any overseas move.
Review by Johnmary1 year ago
Moving from Nevada to Bermuda.
Great service. Excellent stuff: My team, Marina Lara and Niki Tartar, wonderfull ladies, very professional, helpfull, always available whenever l needed them.
I would recommand this company to anyone because of them . The company should be proud to have workers like them. Thank you.