The prices were great and quite competitive compared to other options that I was looking at. Been using them for 2 years now.
Review by Ffinlo10 months ago
A fine insurance company so long as you never need to make a claim. We had a day's delay due to a Ryanair strike, which insureandgo declined stating that the strike was announced in advance. Of course no strike had been announced in advance on the route we were travelling, or we wouldn't have turned up at the airport along with the other 500 passengers travelling Ryanair on the two departing flights. This company has a policy of denying claims, it would seem.
Review by Joki10 months ago
A fine insurance company so long as you never need to make a claim. We had a day's delay due to a Ryanair strike, which insureandgo declined stating that the strike was announced in advance. Naturally no strike was announced in advance on the route we were travelling or we wouldn't have turned up at the airport along with the other 500 passengers travelling Ryanair on the two departing flights. This company has a policy of denying claims, it would seem.
Review by GoatGirl Khazanovich2 years ago
Always very Good rates especially on RV and sports car - thanks
Review by Raiden2 years ago
I have a trip scheduled and insured leaving in 2 days. I need to add a day to my coverage prior to departing. Called on Tuesday 5/30 several times and can not get thru to a human. Recording says closed for the holiday! The holiday was yesterday, Monday, May 29. Go to the website and there's a big notice that insureandgousa is not selling travel policies! ???? I bought and paid for this policy in June 2016 for travel June 2017 and I cant get a response from anyone. God forbid I need to make a claim. If I need to make a claim and cant get a response, I WILL file a lawsuit.
Review by Ganeshan2 years ago
I have insured with them in the past and always been pleased. We had a policy in place for travel plans that changed from the dates to the destination. I know it was a process to do so for them as the first policy was for international travel and needed to be changed to domestic. Not only did the staff work hard on canceling my first policy, reimbursing my fee then getting me a new one. But every one of them I spoke to were very efficient, polite and helpful.
I would definitely recommend this company and use them again.
Review by Weibar2 years ago
I contacted InsureandGo USA regarding a travel insurance policy I had purchased for two of us traveling together. I realized after speaking with Daniel, in Sales & Service that since my traveling companion and I reside in different U.S. states, we had to have two separate policies instead of one joint policy. Daniel provided excellent service in cancelling the joint policy and re-issuing two separate policies.
Review by ALing2 years ago
Very easy to see coverage and cost of policy on line. Easy to see the complete policy on-line. I called several time to get the answer to a couple of questions. I was left on hold too long. Hung-up and called back later with same results. Finally I got someone who, in response to my 2 questions, quickly read me portions of the policy. I never did get the answers to my questions!!
Review by Endijs Drah2 years ago
I only signed up, but that was easy and uncomplicated
Review by Rossanna Hazama2 years ago
Nice spin on it Insure and Go! My review had nothing to do with a claim. It was about our horrible your company is with everything other than selling policies. Insure and Go has the WORST customer service after sales of any company in America. It's all voicemail and NO return calls. I beg everyone to look elsewhere for there travel insurance needs. No company can be worst than Insure and Go!
Review by Cordia Lugo2 years ago
I thought we needed insurance for an upcoming trip and decided upon this one as the appropriate coverage/cost. It was easy to compare coverages and purchase the one we would need.
Review by Vish Wholley3 years ago
easy to buy, just 5 minutes
Review by Catweasel3 years ago
I purchased a policy in October of 2015 for a trip in September 2016. My trip was canceled and another trip was given to me for the same price. I emailed Insure and Go twice and received a confirmation message saying someone would contact me. No one contacted me either time. I eventually called and was helped by Jared who helped me change my policy. Jared did a good job, but I am irritated that no one ever contacted me.
Review by Tsveti3 years ago
In 2015 I was admitted to a hospital in Mexico. Not only did the insurance staff provide great and timely assistance while I was in the hospital, they provided tremendous assistance over a long period of time in aiding me in getting back the deposit I had paid to the hospital. While I do not want to provide full names in a public setting, I would like to thank Sandra S., Diana P., and Sarali A. of Fedassist, the Insureandgo subsidiary that assisted me. They are the reason I am purchasing another Insureandgo policy.
Review by Andr Bezzaz3 years ago
I had a hospitalization in Portugal and could not finish my cruise. The insurance paid the full hospital bill and reimbursed us for the portion of the cruise that was not used. The claim process was very easy and the checks arrived quickly!
Review by Alva3 years ago
great website, easy to book the policy.
Review by Gilman3 years ago
I chose this company second time in a raw, and I hope that I am safely insured myself and my trip. Although I didn't take any advantage of this company yet, but by reading this company's policy I realized that no matter what happens to me or to my travel plans, I am fully covered 100%.
Review by Chouchane Tarleton3 years ago
I had a serious accident in Europe, broke a couple of bones in my leg.
Insure and go took care of all payments to hospital and ambulance and paid for all the costs associated with the accident. I give them my highest recommendation.
Review by Senlac3 years ago
The agent on the phone was very helpful explaining all of the different options that they have for travel insurance. She emailed me some information so that I could choose the right plan. It was affordable and covered both of the travelers - I actually saved more than 50% buying this insurance rather than going with the Viking River Cruise insurance - plus it covers more and pays cash, not just future travel.
Review by Madel3 years ago
Everything worked easily and the wording was clear and easy to understand with no glitches.
Review by Elery3 years ago
Agents are professional, knowledgeable, and very helpful. It's easy to compare plans re coverage & cost.
Review by Meliss Sauce3 years ago
When I planned a tour to England, I never dreamed that my travel would be affected by a family member's health. When I purchased my travel insurance from InsureandGo, I was primarily interested in the medical coverage. The trip cancellation insurance never entered my mind. However, when it became necessary to cancel my tour 5 days before my departure date, I was grateful for my policy.
The InsureandGo claims department provided outstanding service. They answered my emails promptly and assigned me an agent who even called me to make sure I knew what documents to submit with my claim. The claim was processed quickly and I received my refund within a very short time period. I intend to use InsureandGo for all of my future travel needs and recommend them highly.
I am one person who, unfortunately, had to submit a claim. I wish I could have gone on the tour; however, InsureandGo make my cancellation much easier, both emotionally and financially.
Review by Gumersindo3 years ago
This is our second time to use Insure and Go. Very good website and lower price than using the cruise line insurance.
Review by Pittman3 years ago
I have just used the web site. It is easy to use. What I do not like is the ease to find a past policy with the insurance cards. I am trying to reach the office and they are closed until 9am I am sure that is it not difficult but it is not intuitive. Fortunately I have not had to use the services so cannot say anything more.
Review by Atometric Auchterlonie3 years ago
I was waiting for visa to be issue to travel on the Aug 3rd unfortunately the embassy has not issue the visa on time and advised me to change the date of policy to go along with visa date they will issue me for and this company InsureandGO USA will not change even I have avoidance I have not travel yet only way to pay for new policy which is not far and is not my fault... I was referred by someone to use them but I will never refer anyone to this company... they took my money for nothing...