My youngest daughter ordered her wedding invitations from Instaprint. The quality of printing, price of the invitations, etc., and speed of delivery was amazing. However, the MOST amazing part about the company has absolutely nothing to do with any of the above. My daughter's engagement ended 5 days ago. Sadly, there is to be no wedding. We'd invested a large amount of money in deposits, etc. Some we may recoup, others we will not. My daughter contacted Instaprints to see if there was anything they could do to help us. In less than 24 hours, Instaprints contacted us by email and, after telling my daughter how sorry they are that she will not be married, issued her a total refund of the excellent quality product that we already had in our possession. They cannot reuse the product. It is customized to a wedding date that will never happen. Instaprints is the best out there! Trust us on this. We are in awe of this company.
Review by Hido4 years ago
A human error was made yesterday within 2 mins of accidentally approving a job, I tried contacting the company via the telephone number on the site, number not recognised (great sign). Sent through the correct artwork within 15 mins to the art working department it took them all night to reply to an email saying that they are proceeding with the artwork that was given on the site. DO NOT USE!!!
Review by Melessa5 years ago
Great service. Reasonable price, but speed of delivery is what made me really happy. Ordered on Thursday, had 2000 print run with me on Monday. Great stuff.
Will def use again.
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