I always use Innstant, in fact it's the only search engine I use, I trust them that much. Have never had a problem in 4 years, either with using the site, or with the hotels visited. Easy to use with some handy little features (e.g. maps), great selection of hotels, affordable prices. What more do you want !
Review by Matix5 years ago
This is a terrible company to work with and they suffer greatly with terrible communication. Avoid at all cost.
Review by Rishneel Accorroni6 years ago
I've just tried to book with them. So the booking of the hotel "crashed" in the middle. The reservation is then "pending" and I can''t press cancel without having to pay for the room. Customer service answer is that the booking is not good and try again. Remains to be seen if they try and take money from me. Anyway I will not try again.
Review by Bianna7 years ago
I've used this site twice now and both times they beat every other site i check....and i check them all! The site is clear, quick and doesn't throw stupid ad's and unwanted info/extras in your face. My favourite feature is that having looked at innstant, then looked at other sites it remembered my recent activity (hotels and travel dates) when i returned all i had to do was hit 'go' and then 'book'. I'm also a big fan of the book now and choose when to pay. This really makes it easier to budget credit card payments. I don't understand
Review by Igoris Stedmond7 years ago
Thanks innstant we have another big deal on our hotel booking.
We definitly will use this ste more and more.
Especially the comparison is a great thing.
Review by Whitewitch Lotterman7 years ago
Innstant provides an easy web interface that is easily used with sorting options. Prices are excellent and the buy now pay later allows extra flexibility. I booked a 5 star Disney hotel at a 3 star price. Effectively 2 nights for the price of 1.
Review by Glades7 years ago
Fantastic website! I needed a room quickly and I found one right away on this website!!! PERFECT. GREAT PRICES!!!!!!
Review by Shantan Roadways7 years ago
Very easy to deal with, reminded of when payment was being taken. I made a mistake when entering my information; they handled the changes quickly without issue.
Review by Bidhu Ghisaidoobe7 years ago
So far I experienced only positive things when making reservations with Innstant. Basically it is a no-nonsense way of booking hotels of appartments and on top of that you are rewarded points which you can exchange for a discount on your next reservation. The given price on the website is always the price which your credit card is charged with, so no hidden extra's or whatsoever. So I am always satisfied when I use this site for my online reservations.
Review by Bafford Salik7 years ago
I always have a lot of questions and Innstant.com was very timely in answering all my questions. I have recommended this site to anyone who would listen to me.
Review by Lægerne7 years ago
I would say my main beef with this company is the fact i was charged twice for one booking at a total of $540.00, I did make a reservation, cancelled it and then rebooked but I was never refunded the original charge, all done some months prior to the date of travel, so not particularly impressed.
Review by Mardochee Feustel7 years ago
i booked my hotel in London on Wednesday for the MON-WED the following week. When i logged on to email on Mon morning before flying out, it turned out that they had cancelled my booking on Sunday (!).
The alternative hotel Innstant booked for me was not acceptable for me. After a call with an Israeli lady, we agreed that I would report at the initial hotel and they would help me. The Victoria Park Plaza hotel were able to arrange a room for me afterall (yeay!) but Innstant had already paid my money to someone else. I had called the Israel number a bunch of times but was never called back. When i finally got an Irish lady (Cynthia?) she said it was easy and would chase for me (yeah again).
When i left the Victoria Park Plaza hotel on Wedneday, the issue had still not been resolved and the hotel had not received any payment for my stay.
Review by Nezetia7 years ago
I have used innstant on a number of occasions now, and i have always got the cheapest rates and the service is first class! very friendly and professional (ireland call centre). I have stayed in hotels from ireland to USA, and i have never had a problem plus on a few occasions i have actually been upgraded:)
i would defiantly recommend innstant, and now i don't even bother checking other websites i just use this one!!
Review by LaMonnie Henne7 years ago
Easy to book at great prices
Review by Lexane7 years ago
Always comes up with what we want at very reasonable price and no hassle.
Review by Yerlyn7 years ago
Found what i was looking for fast and easy. The filtering options and the whole layout and functionality of the site made everything better, and I ended up with a good deal.
Also the booking procedure was simple and fast.
I will definitely use it again.
Review by Mcglovin7 years ago
would be nice to present search results in map format. As tourist can rarely familiar with the area/zoning of the country, it's difficult for them to filter the hotel they want. But if hotels are presented in a map form where tourist can locate themselves by some key tourist attractions, it would be more easier for tourist to reserve for a room that satisfy their need.
Review by Redmore7 years ago
Very fast and easy to use!
Review by Keondre7 years ago
Made some serious check across more than 10 different hotels I plan to stay during my next vacation - 9 out 10 indicated Innstant had best rates! Definitely worth 5 star rating!
Review by Tom Turbeaux7 years ago
recently started to use this website to book hotels and it is excellent, loyalty scheme allows you to build up points that can be transferred directly into money off on hotels. i did have some small issues that required me to contact the customer service and the assistance i received was second to none. furthermore the hotel prices seem to be slightly less and the website shows its competitors prices for the same hotel which is useful. great website, great deals and great customer service
Review by BrentCampbell Derrow7 years ago
I tried contacting this company 3 days previous to my trip without a response. I finally called them back enough times that I got a hold of someone the day of my trip. It was unfortunate I lost my entire amount because there wasn't anything they could do by the time I reached a person. I will never use or recommend this comany to anyone!
Review by Siresha Oosterbeek7 years ago
I began to book hotels from innstant.com (or its Israel branch hotelsdaka90) from Januar 2011 and found many best deals in different destinations like Casablanca (Maroc), Sevilla (Spain), Padova (Italy), Dead Sea (Israel),... I already check many sites (via hotelscombined.com, for example), but the innstant.com prices were the best. Also the business model of Innstant is very Customer oriented, because the most deals are refundable. I cancelled some bookings without any problems. I liked the new feature of comparaison because Innstant will displays also the better deals from another internet sites
Review by Sujel Weissbrem7 years ago
I had to find an hotel for my dad in Barcelona. A friend recommended on Innstant. The site is very nice and the rates are great! They show a price comparison so not only that that you get the best price, it is easy to see it.
I will definitely use is again for my or family next trip.
Review by Wakeboarder7 years ago
Found and excellent website to book hotels through, very efficient, and fast, and the price was right.
Review by Lorettabostad Scheirich8 years ago
I liked this website. It's unpretentious, and you get your money's worth. Usually it gets you better deals than other hotel booking sites.
On the downside, they clearly prefer to conduct all communication via email, whereas I love my hotels booked with a human voice. But they do call if you ask them to.
Innstant is rated 4.0 based on
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