Really good customer service. I did have a problem with a smart bulb which is why I was speaking to thier service department but it was replaced without any issue at all and I found the customer service team to be incredibly helpfull.
Review by Sunainah1 month ago
Really great customer service. Bulbs appear to have stopped working with the Hue bridge after an update of the latter. Suggested several things to try, the last of which worked and now back up and running. Actually offered to replace bulbs if I hadn’t been successful. Excellent.
Review by Zyuhal2 months ago
Well, I had some issues to connect the lights to my Hue bridge but the customer support was really helpful.
In a nutshell, plug the lights. Search for the lights in the Hue app. And whilst searching (very important), switch the lights off then on again.
The quality is great - so far - at a fraction of the price of Hue spotlights ...
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