I won't recommend this company at all!
I received my prints almost three months ago now, they were grainy and the quality was aweful. I contacted them and haven't received a refund yet.
They never answer my emails, so I had to call them 4 times already and they say it'll be done and nothing gets done.
Worst customer service ever and bad quality products, stay away from inkdoodle!
Review by RBarsamian1 year ago
The worst! Ordered a print 3 months ago and when I contacted them to find out delivery they said it would be an extra 25$ to ship. After purchase charges, only after I look in to what was taking the shipment so long?! Shipping had already been paid at the time of purchase so I had indicated that they could ship or refund my money. They said they would ship the item but in the future shipping would be more. One month later- no print- no refund so I contacted them again and they said the refund would be applied in 5-7 days. I certainly would not recommend this company to anyone and hopefully I am not fighting for the refund as well. Zero stars.
Review by Maij2 years ago
THE WORST. bought a voucher on groupon more than 2 months ago had to pay extra for postage and still over 10 weeks later no sign of my photo AND they must be allergic to the phones not ONCE have they answers or replied to me. Horrific and stay away is the best advice i can give anyone, complete waste of money.
Review by ElaynaManson3 years ago
First, I waited over a month to get my prints. When I finally I received them and they were nothing like the photos I sent in. They were sized incorrectly, the frames were bulky and the printing quality was horrendous. So I asked for a refund or to have them reprinted. I sent them photos of the prints and when I feel they had done wrong. It took them over a week to get back to me and basically said I got what I ordered, and they refused to reprint them or give me a refund. When I asked to speak with a supervisor, they said that "I can certainly pass your case off to the other managers here, but you will receive the same response." No matter who many times I said This is not what I ordered they denied my word and refused to do something about it. This is the worst company I have ever dealt with. DO NOT ORDER FROM THEM
Review by Cherone Carballares3 years ago
Cheap price on their site but sometime i canceled orders because i couldn't contact them. I don't know why.
Review by Selphen3 years ago
Fairly easy to use. Takes awhile but the product is of high quality. Good deals on canvases.
Review by JMounty3 years ago
I bought a coupon through social shopper and had to contact them since the product code was being flagged for something else other than what I had bought. I find that social shopper provides prompt customer service whereas inkdoodle on the other hand.... makes me repeat myself again and again. I send them the email with my attached coupon and highlighted the key areas, social shopper flags them to address the issue.. guess what? 1 week later there's no response from inkdoodle so I email them again and they ask me to attach my coupon to them. Well, if you have read my email from 1 week ago you would have found it! Sorry for the sarcasm there but I don't know how much more patient I should be if you require social shopper to flag you and resend you content that was already included in my emails prior... I haven't even reach the point to place my order... I hope there won't be any trouble waiting for delivery once I place my order.
Review by Lindz VanOverschelde3 years ago
Prints look good, took about 6 weeks which is reasonable given the price point.
All in all pretty happy .
Review by Tingyao Harström3 years ago
Very impressed with the product. .. have ordered a total of 8 canvases
Review by Shaunakaye Babus3 years ago
The print I got was amazing, we drove to pick it up but the personnel was so kind and didn't make us wait long, it is durable and one of my favorite pictures In our living room!
Review by Yudthana Khudia3 years ago
This was the first time I had ever ordered canvass prints and I was not sure what to expect in terms of colour and clarity. We didn't have to worry -- Inkdoodle did a great job in reproducing 2 family portraits from our son's wedding -- they now decorate our two living rooms. Overall, very satisfied!
Review by TravelerChanchal Ringberg3 years ago
Ordered through Groupon and found the process fairly painless. I'm not the best on computers but I completed the order and my prints arrived well boxed and ahead of schedule. The prints are clear and look amazing!
I am quite pleased overall with the whole experience and already considering another order:-))
Review by Hafner Derrow3 years ago
Although it did take a fairly long time to get my canvas, I am thrilled with the results. It took about 2-3 months for me to receive but I wasn't in a hurry. I have 3-4 more pictures I am going to send this next week and I have no doubt it will take a bit of time, but if the last one is any indication it will be worth the wait.
Review by McOguns3 years ago
We outfitted out entire office with prints (39 of them!) of photographs from staff working here at Office Suites. We have received an enormous amount of compliments on them! People go up to the canvas' and touch them to see if they are paintings, and some have even offered to purchase them right off the walls.
There was a bit of difficulty getting the website to cooperate with multiple photographs on canvas' the same size, but we were able to get it sorted in the end.
The staff at InkDoodle.ca were great to work with and they kept to their word of refunding us the difference in the quoted shipping vs what it cost. We REALLY appreciated that as it was quite the difference.
Everyone asks where our photos came from and while we proudly say the images are ours, we recommend InkDoodle.ca as the printer every time!
Now we're off to order more and looking forward to what arrives.
Review by Nattaphol3 years ago
I recently had my newborn's photos mounted on to two canvases and am so thrilled with the end result. The quality and detail of the image on the canvas is 5 star! We picked up our canvases and the customer service was excellent. I am going to be using this company again for sure :)
Review by Greenearth3 years ago
Placed two orders first week of November, 2015. Received one order in a timely manner. Canvases look great and no complaints about the product.
The second order has still not been received. I was told that the order was printed and waiting to be shipped. Hoping to have these in time for Xmas as the order was Xmas gifts.
After repeated phone calls and emails I am simply being ignored. I have asked to be connected with the senior manager, vice president, president and owner and have not got a response.
Ive repeatedly asked if Inkdoodle can fulfill the order and gotten NO response. This is the worst case of customer service I have ever experienced. I would not rely on this company and will not be using them again.
Save yourself the aggravation, time and spend your money elsewhere.
Review by Jlbl3 years ago
I found this company on Groupon and couldn't wait to order small puzzles for my nephew's 2nd birthday. The puzzles arrived and are totally adorable. The picture I sent in turned out very clear and printed very well on the puzzle pieces (not blurry). I did have a hard time contacting them via phone when I was trying to track where my package was. However, email turned out to be the best way to communicate and I felt they really wanted the best experience for me. I have already told friends and family about this adorable idea!
Review by Suzeth3 years ago
I ordered a canvas from a Groupon deal,the quality was great! Timing was perfect a week early actually. Was told 6 weeks and got it in just under 5. Would deffinately use again. Even if my order was delayed I would be happy.
Review by DomnicaM Terryberry3 years ago
Ordered three prints of my photos...turned out beautifully. Will order more, for sure.
Review by Leilane3 years ago
I had ordered 2 prints on metal 16 x 20. The prints are amazing and everybody loves it... they told it will be ready in 4 -5 weeks and it was ...
Ankur Jain - Mississauga
Review by Lamchop3 years ago
Unfortunately there is no option for 0 stars.
Placed an order in November 2015 and still waiting. Got an email today, March 2 2016, saying it was finally ready to ship BUT I owe them $10 more for shipping as I live in a rural area (Richmond BC).
Unbelievably bad, slow service. I am initiating a chargeback today and washing my hands of this scam company!
Review by Chaneese3 years ago
Canvas arrived a month after my girlfriend s birthday, and when i opened it i was surprised the picture had been moved to the left, looking very strange. i filed for a full refund and only got half of my money back. i would not recommend thus company to anyone, customer service is inexistant, the canvas does not look like what you ordered and YOU end up paying for THEIR mistakes. Go with another company if you wanna make sure you get the right canvas at the right time
Review by Elocin3 years ago
Purchased a Groupon for 2 canvases for portraits taken at Disney World, and at the time of placing the order (which was a very easy process), I selected the gallery wrap border option and photo enhancement. On receipt of the canvases, I was absolutely impressed with the level of quality and detail of how each portrait came out on a canvas. We are happy to say that the canvases are proudly hanging up in our living room!
Review by Tinytag3 years ago
Have ordered several canvases over the last couple years. I love them! They are an easy, beautiful way to decorate with an minimalist approach. Great prices as you save a lot with not having to purchase glass and frames. I'll keep ordering.
Review by Siyab3 years ago
I've ordered canvases with Inkdoodle on multiples occasions. When you grab a Groupon for them, and get a couple of 16x20" canvases for $50, it's pretty hard to beat. The quality of the canvases themselves are okay - it's nothing special, and I wouldn't sell these canvases to my clients, but for just decorating my home, it's completely fine to me.
Their turnaround times are just god awful though. It was something like 5.5 weeks before they shipped the last time I ordered, and it was similar the time before too.
Beware of the shipping as well - I'm in the NWT and they let me know AFTER they had printed my order that I had to agree to an additional shipping charge before they would ship the canvases. Well I've already paid for the prints themselves, and waited basically six weeks, so what am I supposed to do?
I hope they can clean things up a little on the business side of things, but until they do, I'll always be a little hesitant to buy with them.