I am writing this so people like me who are tight on money don’t make the same mistake as me..
let me start off by saying the positives: they deliver quickly, have cute packaging, and their customer service are quick and helpful. i watched so many youtube reviews on their ponys so i was super confident before purchasing. however, the product and refund policy.... yikes.
So i must have accidentally selected the wrong color because i was first sent a very very light color far from my hair and i guess it was marked in my order. i bit the bullet and reached out and they said they wouldn’t accept and exchange (even if it was unopened) due to health regulations. but they did give me a promo code that would make my order total $15 for the next purchase instead of $55 like my last purchase. Ok, cool.
so they send me the color i do chose and.. it is NOTHING like the photo. the color is do off mostly because of the quality of the synthetic hair. it literally looks like barbie hair! you can totally tell the ponytail is synthetic. i have ordered synthetic hair before and it is blendable and soft. but this hair got knotted so easily and started shedding when i went to brush it. there is also super short pieces on the inside (not sure if that’s intentional or not) and the clip/velcro is super insecure. no matter how tight you think you secured it, you’re going to need 5-10 bobby pins or else it will begin to droop down and detach. compared to other ponys, theirs only has one clip in the front instead of one in the front AND back.
All in all i am so disappointed because i was so excited to wear it and even color matched my hair to the photo perfectly.. the quality is worth $15 at most. you can find a better pony off amazon! save your money, because they also have a no refund policy. shocker.
Inhhair is rated 2.0 based on
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