My hunt for an eminent SEO service provider has optimistically ended with Infoway. Not only they are flawless in their digital marketing job but they are also trustworthy. My site was facing some penalty issue by when I went to them instead of working mutely to just complete the alloted working hours, they educated me all along the way and delivered the preeminent possible outcome. I've previously worked on a few minor ones with Infoway but have recently delegated them a huge project, These SEO guys at Infoway are truly amazing.
Review by StreetVet Pendock6 months ago
I recently had a horrible experience with the company Infoway on Upwork. I worked with them for a month total before ending the project. There were many errors throughout the begining stages of development but I was patient because I didn't expect a lot of skill for the price I was paying.
Before work began I had negotiated the contract with Piyal and was offered what I felt was a great price for the work I needed done. After telling Piyal I wanted to hire me he proceeded to tell me to hire his company through a different profile that didn't have any feedback. This seemed kind of fishy to me because the only reason I wanted to work with his profile was because he had feedback and I felt the chances of me being scammed were slimmer on an account that had spent so much time building up feedback. I denied Piyal's request to hire the different profile and started the contract with him and began working with a member of his company through email. This persons name was Gourav.
The work from Gourav was acceptable at first even though there were some pretty big errors and misconfigurations up until the project phase #3. At that point I had received an email saying that the "(Search stores by Radius /Closest Stores + Product List + Cart + Checkout)" but none of those features really worked right.
There was nowhere for me to put what the stores were in the admin panel so no way for the customer to actually find the store and nothing seemed to happen when clicking the submit button.
There was no Cart in the menu and that's what users would need the option of seeing so that they can checkout.
Once you got to checkout there was no way to actually pay. I said I had wanted it setup like as a delivery service delivery service that accepted cash only and there was no way to pay with this method or any at checkout.
When it came to users being able to enter their address to get it shipped to them there was only a handful of states there, and when selecting your state the city's menu would only show a few cities and was missing a lot.
There were other errors to but these were the main one's.
I pointed these errors out and wasn't receiving a response so I decided since nothing that was supposed to be delivered in Phase #3 was actually done or working, and there were still 2 more Phases to go and now we were getting done with the actual functionality aspects of the website that I would be unsatisfied with the work based on what he was giving me.
He emailed and said that he had forgotten to upload some parts of the code and that he would have it uploaded Monday and I told him no thanks I didn't want to work with him anymore. To me that sounded like a lie because it only takes 5 minutes to actually upload code. He messaged me again Tuesday saying he had completed Phase 3 and I said I had canceled his contract and was done working with him.
He said he had completed 80% of the work but I pointed out that so far everything was simple and now that we were actually getting into functionality it seemed sloppy and I didn't want to keep paying for something I'd have to pay someone else to fix when it's done.
That was the last time I spoke with him and it seemed like I was going to get my refund back until Piyal disputed it at the last hour. From there I began the Upwork dispute resolution process. I was contacted by "Sam" from Infoway via email and was asked for clarification about what happened and was told they wanted to offer me a refund. I responded with everything that had happened in detail and didn't hear anything back for a few day. The next email I was told he couldn't reply because he was in the hospital for some reason and that he would like to compensate me by offering my 3 month's of free service management.
To this I told him I had already decided to cease doing business with his company and that I had already had my website completed by another company. He started going on about how I never gave them a chance and it was because of my "perfectionist ideology" but that they would refund the last phases milestone. I had to agree to change my feedback in order to get the refund though. Finally at the last hour before we were supposed to go on our call with the Upwork mediator I was contacted by Piyal and told they were going to refund the milestone.
So in regards to overall rating: Design work 0/5 Communication 0/5 Professionalism 0/5 Overall experience 0/5
Review by REaston Kolosovaite10 months ago
THIS REVIEW IS TO WARN YOU:
Worst developer I have worked with in years I have been hiring.
These guys say that they will make the deadline. While they won't.
To be faire I had moved the deadline, but I asked if it was possible for them to finish before that time. Otherwise i would get help or find someone else. But just to keep their stats up in Upwork they lied to me.
They said the deadlne would be met with extra "resources"
These were the tasks that should have been done
- Implement a subscription system (FAILED)
Everything is one time payments. So a monthy contract has to be paid manaully every month by the customer. Thought the job description says manual renewment it should be the renewment of the CONTRACT not each payment. Because that's simply not a subscription.
When I pointed this out he said that the job description said manually. So they assumed when you get a year contract you have to renew every month manually.
- Sort posts/listing in standard ordering (FAILED)
After boosting a post it would become sticky which shouldn't be the case. They did not do this and claimed that it was something simple. Yet it's not done.
- Coupon system (works)
- Post should expire (FAILED)
When you feature a post for 4 days it should become a normal post after those 4 days. This also is just not done.
- iDEAL payments. They hardcoded this and thus failed (FAILED)
They just hardcoded payments for fixed amount which were wrong in a very ugly and user unfriendly way.
I have asked constantly during the 2 week period if they would manage this and if they needed any help. They denied every time.
** VERY IMPORTANT **
They delivered 45 min late to an important website launch. The worst part is that they wanted the money RIGHT AWAY RELEASED otherwise I would not get the code. I already deposited the money in escrow and already released 300$ (75%) prior. Because I had no choice and no time to check anything because everything was done locally even though they had their own domain. I could not check what they were doing. Again I have been hiring tons of freelancers
Now they won't give me refund even though barely anything works. I tried to reason with them and ask for 50%. The only thing they offered it to fix it. But I have 0 trust left in them so obviously refused that and just wanted my money back. They did not even SAY SORRY to me, but worse they kept on denying their mistakes and asked for me to leave a good review.
Now I had to get an other developer who did everything they should have done in 3 days. This is a friend of mine has been a CTO for large companies. I had to call in a favor and ask him to help me in this hard time. He told me their code was very bad, not documented and hardcoded everywhere.
THESE GUYS HAVE COSTED ME 400$ AND A BAD REPUTATION WITH A CLIENT. DON'T WORK WITH THEM.
Review by Benjy1 year ago
I really enjoyed working with INFOWAY LLC: Very good understanding and excellent analysis of my needs, fast in the creation and reliability in the delivery date! Creativity combined with professionalism! I highly recommend it
Review by Bafford Allwoood1 year ago
My website was not up to the mark as per the standard UI/UX aspects, which turning into a cause of my reduced business propositions. I went to Infoway LLC to fix my problem. They not only came up with the desired appearance of my website that I was thinking so long, also they given the right plan for my current SEO strategies, running successfully.
Review by Ashanthi Germak1 year ago
Infoway did an amazing job helping me with my dream project. I didn't feel like I was dealing with too busy-for-me corporations, I felt like I had my very own team working for me. They were able to capture
my vision and turn it into my own brand. I would definitely recommend to a friend! Thank you IW LA.
Review by Bafford1 year ago
Sara was referred to me by a mutual friend for website design. After interviewing a few individuals, I felt
very comfortable with her and with her ability to provide me a website that meets my needs. She was on time with the project and the final product came out Amazing. She is very fair with pricing and has a
great sense of creativity. I hands down will always refer Infoway llc as my web service provider.
Review by Shitposting1 year ago
Infoway designed and maintains my website. It looks great, runs great and stays up to date without me
having to think too much about it. Team infoway is a pleasure to work with - easy to reach, responsive
and fun. I know they care about me and my success, because they listen to what I say and have creative
idea to solve my problems
Review by Ezbobmom1 year ago
I am, overwhelmed by the service of Infoway LLC and AB was great. He was really a person with positive professional attitude. At anytime he was responsive with right solutions. Moreover I can say, It was one of the most symbolic decisions I have made for the overall growth of my business.
Review by Linno1 year ago
I was so stressed out about building a web application. Infoway made it such a fun and stress free
experience. They are smart and funny and my calls and emails were always returned in a very timely
manner. The best part? I LOVE my user interface and user experience. Would I use them again? I
Review by Soirel1 year ago
I am thrilled with my website and everyone who sees it is so impressed. Sarah even built an idiot-proof
blog so I can log-in and post without having to ask him to do it. She is super creative and with just a few
descriptions of what I wanted, she captured my personality perfectly! I highly recommend Infoway llc
(for web design, digital marketing, not for desktop application development)!
Review by Sallyq Apelsinchik1 year ago
Piyal has always been great to work with. We have used him for website design, setup as well as social
media automation. He knows the in-outs of what works on the internet, if you are looking to start or
update your web presence, I would highly recommend him.
Review by Fionntainn1 year ago
Sarah's work is incredibly efficient and professional. I have worked with other website developers before
and never seen such great work. She goes into details and focuses on specific things. She does more
than she was supposed to do. At the end he delivers a product more than what you asked for. Awesome
Review by Palani1 year ago
Infoway designed a website and logos for a non-profit organization I co-founded. They have a good eye
for design, color, and website layout. I've had the privilege of watching them work with very quick
turnaround and efficient team. Team leader Ab is also professional, well-spoken, and very analytical in
how he approaches his tasks. I wholeheartedly recommend his services.
Review by Rouz1 year ago
where I sell finest paintings. Naturally, it has to be stylish and sophisticated with a modern approach at the same time. Infoway did it with the best outcomes with utmost artistic strokes. I am happy by their service. Only they need to work on their deadline chasing and communications.
Review by Oceano1 year ago
Ab is seriously amazing! He took the time to listen to exactly what I needed and he delivered a product
that far exceeded my expectations. He was honest and fair and completed the work in a timely
manner....I never had to stress about getting a hold of him with questions or concerns as he answered
my calls and emails promptly. He is a rare find and highly talented designer and I would highly
recommend him to anyone
Review by Donaesha Bonawitz1 year ago
Sarah was extremely helpful and got exactly what we wanted! Would highly recommend!
Review by Shaydi Thuriot1 year ago
AG has been a lifesaver. His patience and professionalism should be the standard. His understanding of
the needs for my startup are impressive. I highly recommend Infoway to handle your business needs.
My design brought me to tears, he brought to life what was only envisioned in my imagination. Thank
INFOWAY LLC is rated 4.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about infoway.us.
9410 Owensmouth Ave, Chatsworth